smita shah
Had a great time here and the staff are amazing. Rooms need some updating especially bathrooms but any issues are fixed straight away. Great foid options for vegetarians - chef made food specially if we didn't like something. Not all areas wheelchair friendly and beach area is quite small and not accessible for those with mobility issues
Petya Prapopoulos
The most horrible hotel in the world.
The room which is supposedly renovated with new furniture has blood on the door .The luxury room of a 5 star hotel is under any criticism as if it was built since the time of the pharaohs . Cracked tiles , mould on the joints and urine on the bathroom wall.Getting a good night's sleep is a real luxury especially if they are building a hotel 10 metres from your window . Dust pours down like snow . We changed the room , it was built from an even earlier era , the second dynasty of the Egyptian kingdom . Here there is not so much dust but there are other surprises . Facing the garden the room had at least something attractive . However, when your terrace door has been smashed hundreds of times and barely closes , you start to worry about your safety . The food is very good looking , but tastes of nothing , probably why there is not a single cat in the area . For new year they did their best with the decoration , but the air conditioner reminded you it was winter . Very bad organization , everything was tasteless , people and we left to our room as early as 20.00. The internet has 10 15 minutes a day and you have to stalk it that you missed one time your moment there . Poor reception people , you can't get to them , everyone wants to complain , wish they had put numbers to keep us in order . The beach is beautiful , the gardens well kept , the only thing that pleases one . Otherwise hygiene is gone , not having to go to a public toilet , all the contagious diseases can stick to you . One more positive thing that I will end with is that there are a few staff members who are very friendly. I don't want to talk about the others. This is the worst resort of Egypt .
Tripsntricks Contact
Booked for one week with all inclusive service I was impressed by the attitude of the employee. Very good service, with special compliments to the restaurant manager who is putting efforts together in order to make the quests be satisfy.
A big plus is the diversity of the food (options for special needs are available) the complex is very well kept, room ok, a la carte restaurants available for 2 books. Some of them located in the others hotels from the big complex. Club resort guests with all inclusive service can use facilities from another hotels.
The entertainment team quite active, shows and activities during the day.
Regarding the lobby bat some evenings with non alcoholic smoothie s but alcoholic drinks aren't what they are suppose to be, even if is local. The hotel has also a farmacy, ATM machine and some shopping center. The prices are bigger than normal shopping area.,
Different pools for kids and adults, the beach has sunbeds, also an area for snorkeling.
I highly recommend this hotel.
Scott Wilkinson
Honest review time.
We are on our last full day of our 7 day stay.
It's a lovely place.... grounds are very well kept.... clean tidy at all times.
Our room was a standard double with garden views and a partial Seaview leaning over the balcony haha.... but it's nice.
Room was a very good size.... bed firm but slept fine.
Cleaner dude in every day.... but if you don't want a knock on the door at 8-9 am put do not disturb on.... they will come back later.... they leave 2 big bottles of water.... if you need more just ask.... shower good.... fridge cold.... English speaking tv channels are limited but some channels at night with English films.
Pool is lovely.... deep end 185cm towards beach.... shallow end near bar .... kids pool too.... beds have comfy mattresses on so good for relaxing in sun and towels available too.
The spa and trip guys are always around the pool.... but a polite no does work.
Pool bar ok and snacks (hotdogs chips salad etc) ok too.... water gym every day before lunch and we had a water jetpack display and pool/foam party too in the afternoon.... March there are plenty of beds.... also plenty down the beach.... rough sandy but ok.... but if you have beach shoes for the sea then bring them as it's stony in places.... but plenty of fish to see.
Bar on beach too.
On to food.
We aren't picking fussy eaters.... but personally found the buffet at the club resort side a bit lacking.... shame.
But as it's part of the main resort you can also use the buffet on the sealife side.... which surprisingly was excellent for lunch dinner.... we don't do breakfast.
I can only comment on one of the restaurants that you can book.... The lovely Lebanese on the sealife side.... very good food and well worth a visit.... not for vegetarians though haha.
24hr lobby bar here.... lads up there are very good.
Can't really comment on the evening entertainment as we didn't go.... normal kids disco about 830pm followed by dancers and things about 930pm.
Overall a nice clean relaxed place to stay.... and we got a good bargain week away from cold wet English weather in March.... we would come back definitely.... weather has been amazing with 25 to 28c.... 18c+ at night.... no rain.... but can be breezy.
One down side the gym doesn't open until 9am.
Hope this is helpful to anyone looking at this hotel.... Happy holidays.
Symon M
7 nights in Club Resort. Weather great but lost few days snorkeling as sea choppy. Will travel in April next time. Service variable....occasionally staff would help arrange sunbeds, othertimes they watched us struggle. Bar service can feel unwelcoming at times. Alcoholic drinks very weak. Room with private balcony overlooking gardens was slightly grubby (Block B3) and very worn. Large size with Egyptian feel which we liked. Lunch, either back to buffet restaurant or hot dog/burger, salad and chips on plastic tray...to be eaten at sunbed or at beach bar (A14 on resort map). Here, lunch was served from 13.00 by a staff member. He gave out a particularly hostile and unwelcoming vibe everytime we went. Nasty experience. This person shouldn't be working directly with guests. We used 2 a la cart restaurants.Teppanyaki and El Diwania, both very good. We enjoyed...just book 1 day ahead at guest services desk or QR code. Disappointed to seen Jungle bar and Sir Frances Drake Pub closed but visitor numbers are down. Looked like 10-15% sunbeds not in use so never a need to secure one early.
My Booking
