Charmillion Club Aqua Park

Aaliyah

Disappointed — Not Worth the Hype Just got back from Charmillion Club Aqua Park, and honestly, it was a big letdown. The resort is advertised as 5-star, but it felt more like a 2-star experience. Reception staff were extremely rude and unhelpful. Any time we asked for assistance or had an issue we were pretty much ignored. The room had issues from the start — the air conditioning and lights kept switching on and off, which made it hard to relax. We reported it, but it was never properly resolved. The food was bland and repetitive which wasn’t great especially when you have kids. The pools and slides were enjoyable for the kids, but some attractions were closed at times without notice. the water park is a great feature, and the grounds are nice — but service, maintenance, and overall management need improvement to live up to its 5-star rating.

Sassine Damian

This hotel claims to be a 5-star establishment, but I would rate it no more than 2 stars due to the poor and sluggish service. On the positive side, the location is convenient and near all attractions. However, the cleanliness of the rooms leaves much to be desired, with old and dusty mattresses and old furniture. Additionally, the air conditioning was ineffective, and the excessive fan noise made for uncomfortable nights. The food quality is below average, featuring a limited selection at the buffet. The soft drinks are overly sweet, made from powder rather than natural ingredients. Elderly guests should be cautious when selecting the Ground Floor rooms, as there is no elevator to access the second floor. This is particularly important when carrying luggage, as the service for delivering luggage may take up to 1 hours.

Klaudia Go

We were not very satisfied with our stay at this hotel. Unfortunately, there is a clear lack of organization in many areas. For families, the daytime and evening kids’ animation was very poor, and evening entertainment was limited. One of the few events offered – the so-called foam party once a week – was not even included, and cost $6 per person, which in our opinion is unacceptable for a hotel of this type. The food was edible but not tasty, although of course this depends on personal preferences. We were given a room on the 2nd floor with our children, but right behind the hotel there was ongoing construction starting around 2 AM and continuing through the day. The dust from the work made it impossible to hang clothes outside, as everything got covered in sand. The staff were generally polite and kind, but not always helpful. One receptionist didn’t make any effort to assist us and simply ignored our request, though thankfully another staff member stepped in and helped. Overall, the lack of organization and the amount of chaos during our stay made the experience disappointing.

Uliana Melnyk

My stay at this hotel was simply wonderful. There’s something for everyone here — you definitely won’t get bored. I especially want to highlight the animators: they are true professionals. Every day there were fun activities like aqua aerobics, dancing, and games, and in the evenings — shows where you could even take part yourself. The atmosphere was very warm and friendly, and the animators themselves were open and sociable — it was always a pleasure to talk to them. There are also plenty of activities for children, so the hotel is perfect for a family vacation. You can easily get to the sea by the hotel shuttle, and there you’ll find an incredibly beautiful reef. Overall, I was very pleased with the vacation and would happily come back again.

Asha m Ali

First Time at Charmillion Aqua Park (Family Stay with Kids) We are currently staying at the Charmillion Aqua Park with our family, including three children, and I wanted to share an honest review of our experience so far. First of all, the hotel is amazing. The staff are incredibly friendly, helpful, and always smiling, which makes a big difference when you’re traveling with kids. The atmosphere feels very welcoming and family-oriented. The buffet is great with a wide variety of food to choose from every day – something for everyone, including the little ones. We’ve really enjoyed the meals and the different options they offer. Our room has been cleaned daily, and overall, the cleanliness of the hotel is very good. The water park and pool areas are well-maintained and a lot of fun for the children. The only downside we’ve noticed is the dust in the air due to some construction or building work happening close to the hotel. It hasn’t affected our stay too much, but it’s something to be aware of. Overall, we’re having a fantastic time here, and we would definitely recommend Charmillion Aqua Park, especially for families.