Helen Back
A spotlessly clean hotel literally a couple of hundred yards from the sea front. All rooms have balconies. The staff here are wonderful and friendly, and can't do enough to help. There is plenty of choice at mealtimes and lots of fresh fruit and vegetables, as well as more indulgent foods. The pool area is very attractive and inviting. There are three guest lifts, which are the fastest and smoothest lifts I've ever ridden. Reception staff were extremely helpful in arranging mobility scooters for us.
Barbora Hoyer
Probably the best hotel to enjoy a budget-friendly all-inclusive vacation. Great location, very nice and helpful staff (we asked them to help with several things such as mattress topper, change of a room etc. They always found a solution.). Food buffet was not bad, though pretty repetitive, and while ok for vegetarians, it was lacking in decent vegan options (Though, there was plant milk, fruit and veggies, some beans...) Food was labeled, which always helps. Rooms, sadly, were more on the 3 stars, rather than 4 stars hotel level. They need a serious revamp. You can tell it was built well, but it's older now. My personal pet peeve was the light. There is fluorescent white light everywhere in the hotel, even in the smaller lamps – overwhelming and kinda ruins the evening ambiance, the dinner hall feels like a hospital this way. Also, very very hard mattresses – prepare for that. Due to the weather playing games, we didn't get to enjoy the outdoor pool area, which looked really nice, so I guess, with the right expectations and weather, this can be a cool budget-friendly holiday spot, not luxurious, but nice and friendly.
paul rushton
Fit for purpose, no frills. The food was adequate but not special. The drinks were the usual Spanish local stuff, better was available, for extra euros. The room was spacious, the AC was old but worked, a little noisy tho. There was a card inviting us to use the mini bar that was empty 🤷🏻♂️.
I would say that 60% of the staff were begging for the season to finish the rest were happy at their work. The hotel has around 300 rooms but the pool is miniscule and unheated. The entertainment was poor.
Jonathan Wei
Firstly there is a receptionist in the morning she is very friendly and I want to thank her for making my stay great. The hotel is old but generally kept clean.
The rooms need serious renovation - fridge is mouldy and shower tap rusted. Air conditioning filter dirty and smells. Light not working. Wifi is very weak in the room you have to stand at the door to receive signal. No signal at the bed. No separate shampoo, conditioner, hand wash, shower gel, body lotion. No facial tissues. The blanket and bed smells like previously used.
Food was great and had lots of protein options but I’d like to see some more vegetarian options apart from salads. Food temperature needs to be higher. Sometimes it is overcrowded in the restaurant and they need to open up the outside area/separate empty tables. Ventilation is insufficient and you walk out of the restaurant smelling like you’ve been cooking in the kitchen. The hallways and lobby also smell like the cooking. Bananas are generally available everyday which is great. Cakes were great.
Pool was not so bad actually it was relatively warm.
Location was good, in front of mercadona and about 5 min walk to the stop at the top of the hill (Tucan) that goes directly to TFN and TFS.
Overall for the price I paid it was okay and one of the cheapest 4* hotels so some of these things lacking can be accepted but the cleanliness aspects need to be addressed immediately. Infrastructure based shortcomings should be improved in the future and I hope to read about future reviews from other guests.
Bloody Silver AMV's 血銀
Room: Cleaning includes making the bed and changing towels. The maid does not mop or vacuum. Be prepared for ants too.
Service: the service is only helpful at the reception. If you want to order another drink in the dining room, it will be difficult because they ignore you. Moreover, only one employee in the hotel speaks a little English.
Food: the first day the food is okay but the more days you are here, the worse it gets.
Location: the house is not on a hill
