Valeriia Rettig
We booked it as a four star hotel. However it didn’t meet our expectations. The room itself was nice, however service lacked knowledge about hotel itself. The promised wi fi with direct booking was not available. In the windy nights the windows and glass doors let the wind through and it was rather clad in the room.
The kitchen was ok but the cockroach was in the counter.
I highly DO NOT recommend food in the hotel restaurant as it was law quality and problematic to find decent healthy options.
The establishment was positioned as “no smoking” however other guests smoked next to the swimming pool by the kids playground which made it hard for us to enjoy. Overall the hotel is not awful but definitely not doe the money charged. Wouldn’t go back.
James Medcalf
Great location with lovely veiws. Very big and busy hotel even in winter. Maybe too many people in summer and waiting for lifts was an issuse in winter. Could feel overcrowed. Wifi was poor.
However would still consider as lots of positives.
Richard Sloman
The Good:
Hotel staff were all polite and friendly,
Hotel was clean and tidy,
Food was great, and reasonable price,
Great views,
Taxi rank outside,
Two supermarkets close by,
Bus stop outside,
Daily room service,
Pools good.
The Average:
Rooms are small, we had a sea view room. Two adults, two 12yr kids. The limited time we spent in the room we felt on top of each other. These rooms are for two adults and one young child max I'd say.
Internal supermarket a tad expensive, but you expect that for the convenience. Example can of Fanta lemon €1.60 in hotel supermarket, €0.80 in external supermarkets across road.
The Bad:
WiFi: Reception, is very limited in lots of places. We were lucky enough to have good reception in room but were constantly disconnected. We even paid for "premium WiFi" for €3 per day, this made no difference in terms of speed and we were still constantly disconnected, so a waste of money.
Noise: We were on floor 4, so away from the panorama bar on floor 6 however, other customers were main issues, slamming doors at 2am, shouting, moving furniture etc can all be heard from above and around you on the same floor. Sound insulation is none existent.
Hotel hosted 3 weddings in our 1 week stay, we are all for people having a good time but again it's a family hotel so being woke up by lots of noise up until 2am while bar is open, is not great experience.
Andrea Fonseca
We've been at Sunset Beach Hotel in Benalmádena for a New Year's Eve gala party, but it was far from a "gala party". To start the party was where they serve breakfast (small square tables without table cloth 🤔). They gave us a table at the families with children, when we were clearly all adults. I was the only one at the table to order a rosé wine, but instead serving the wine and taking the bottle to a fridge to keep it cool, they left the bottle at the table, so I had to drink a warm rosé wine.. not pleasant at all! I hope my message help the hotel to rethink their New Years Eve gala dinner y that more people know beforehand which type of experience they may have. 😓
Jakir
Sunset Beach Club is great for families — right by the beach, big pools, and helpful staff. Rooms are decent with kitchenettes, but some feel a bit old. It gets crowded in summer, and the food is just average. Good value if you want a lively beach holiday.