Barbara Morgenroth
After a week at Smy Kos Beach & Splash, we are back home and I’d like to share my impressions.
Cleanliness & Room
The room cleanliness was good overall, although the towels were dirty and didn’t smell fresh. The cleaning staff was always friendly and tried their best. The room itself was very small for three people and three suitcases.
Hotel & Dining Area
For a four-star hotel, I expected something different. In the dining area there were drink dispensers and unstable, uncovered tables. If the tables were covered, the tablecloths were often dirty, and water was dripping from the air conditioning on the ceiling. The buffet often offered the same dishes, and unfortunately it was easy to see how much food was being wasted. The evening chefs, Khan and Qasim, were very friendly and always tried to do their best. Overall, most of the restaurant and bar staff were friendly, but the reception staff were rather unfriendly and uninterested – except for Ilias and Alex, who were fantastic and always had a smile on their faces.
Environmental Concerns
What I really disliked about this holiday was the massive amount of plastic used in the hotel. It felt like time had stood still, as if they didn’t know how harmful plastic is for the environment. Plastic straws, single-use plastic cups – and I don’t mean reusable ones, I mean the kind you use once and throw away. Plastic cups were seen everywhere – on the floor by the pool, even in the pool. Instead of ashtrays, you’d be given a plastic cup with a little water inside.
Entertainment & Animation
We really enjoyed the animation team. There was plenty of daytime entertainment, but you could easily avoid it if you preferred. In the evenings, there was always a one-hour show, which was absolutely fantastic. The animation team led by Matilde was sensational – super friendly, professional, and always in a good mood. Especially Piotr, Emma, and Federico were incredibly friendly. The shows that Matilde plans and choreographs are an amazing achievement. Also, the sound and evening atmosphere created by DJ Laris were top-notch!
Conclusion
Thank you for the wonderful week. With less plastic, more cleanliness in the dining area, and some modernization, we might come back.
Tna Tna
This is our second consecutive year at this hotel, and I can assure you it's a pleasure to stay here. Luxurious, clean, with respectful and professional staff. Bravo, it's just perfect! A special message for the animation team: we loved you. This team is there all day for guests, and they put on magnificent shows in the evening! Matilda, Frederico, Alessia, and the other members, you are excellent :)
NATA
Great hotel
Would recommend the massage man on the beach ,wonderful service (10€ for each 10 min).
Shop at the hotel is the cheaper one in the area,even comparing to KOS town market.
The only difference I found is the changing towels every second day,however it’s not a big deal,cleaning team working over the rooms every day
The food is absolutely gorgeous,every day something different,and every single meal delicious and fresh.Bars available at the pools.
Would recommend the beach cabines,which costs 20€ per day plus 10€ if you want bottle of champagne and fruits
Veronika V
very nice hotel, rooms are clean and cozy.
food was delicious with a lot of choice, dinner every night on a different theme.
pools and beach were close and clean.
staff was nice with a smile
Zuzana Kozárová
Smy Kos Beach & Splash is an amazing hotel and they have great pools and a splash park with slides for the little ones.
The food was okay. Lots of choice. Lots of salads and fruit. I don't know how someone can write that there was little food and it's always the same!! Luckily I didn't give it to other people's reviews because the food was amazing and I ate a lot I was with my father who is 80 and he was satisfied he always found his cakes amazing!!! The rooms were small but nice only a very soft bed as I have a problem with crises but it's bearable.
The beach is about a 5 minute walk along a paved road. Private small beach with another pool nearby and a bar and buffet. in the location of the hotel there is a really beautiful beach with plenty of sun loungers, beautiful clean sea with a gradual entry into the sea, and sometimes the sea is with big waves depending on the weather sometimes it's quite windy and there are beautiful sunsets. Thank you very much for a wonderful holiday I will definitely come back next year.🙏🇬🇷❤️
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