Melina
We stayed at the Hotel for one week and were so sad when we had to leave.
The people were sooo nice and the service was great!
All of the animation team members are so talented and make the vacation so much fun!
The dancers Alba and Polina are such Sweethearts and we really had such a great time with them!
All of the staff ist very respectfull and competent.
The barmanager Thomas is always good and mixes the best drinks.
Thank you so much for the great time at smy Kos beach & Splash!
Mark Westall
Small friendly hotel great staff. Rooms are small especially if you have children staying in with you good choice of food. Great pizza chef onsite. also with theme nights in the week tex mex,Asian, Greek and Italian. 2 pools and a splash park the entertainment is poor and is outside so wrap up if it's not high season rooms are basic with very soft beds having stayed at 3 and 4 star hotels in the past this in by no means a 4 star but you pay the tourist tax of €10 a day for a 4 star every where was clean. With a few maintainace problems around ramps for push chairs and wheelchairs but some are really steep also lots of steps and stairs even on the ground floor . Would not go back here but I can see it's advantages for young families
THODORIS PATEAS
We had a brilliant time at **Smy Kos Beach & Splash**! The sandy beach is easily one of the best in the area, and the water is gorgeous. We loved the pool setup, which was clean and a total blast for the whole family. The buffet food was surprisingly tasty with plenty of fresh choices, and the girls at the reception were so sweet and helpful throughout our stay. Such a great find!
MrMaaX
We were really disappointed with our stay. Although the hotel is advertised as 4 stars, in reality it’s closer to 2 or 3. We stayed on an all-inclusive basis, but unfortunately the overall experience was far from what we expected.
Despite a wide range of choices, most of the food was bland and poorly seasoned. Dishes that were supposed to be served hot were often cold. Many items looked unappetizing in the buffet trays and seemed dry or overcooked. The poolside snacks were very limited and not tasty at all. There were supposed to be themed dinner evenings, but in reality there were none – or maybe one or two at most, and even then the food didn’t reflect the theme.
The drinks in the all-inclusive package were extremely sweet, and every bartender made them differently, so there was no consistency.
The hotel itself clearly hasn’t been renovated in years. It’s generally not clean, especially around the pools, which also had cold water and no anti-slip strips on the steps. The toilets in the common areas didn’t even have working locks.
The hotel beach was dirty and full of trash and cigarette butts – it looked like it hadn’t been cleaned in a long time.
We were supposed to have a room with a double bed, but instead we got two single beds that kept sliding apart.
There was also a noticeable lack of entertainment. There was a stage with sound equipment, but it was almost never used. In other hotels we’ve stayed at, there was usually some live music or evening shows, but here there was nothing going on.
We’ve been to many Greek islands before, but we’ve never experienced anything this disappointing.
Charlotte Allen
7 night stay at end of Sept 2025, block B Junior Suite.
Overall we had a perfectly pleasant stay, the hotel has some really good points and some areas for improvement.
Pros:
1. Location of hotel and our block is excellent for the beach, which is miles and miles long, perfect for long walks on soft sand! The beach is also peaceful and no noise pollution from water sports.
2. The hotel setting was pretty, they take excellent care of the grounds, the plants and trees are beautiful.
3. Food was nice when it was freshly cooked at the restaurant, such as grilled fish, pork, fresh spaghetti in cheese wheel, roast duck. Their desserts, specifically the baklava were great.
4. Cleaning staff and restaurant staff really friendly and ready with a smile!
5. Well maintained pool areas
6. 15 minute walk to Lido waterpark and convenient for buses into nearby towns
7. Generally good location for amenities, 20 min from airport and about 20-30 mins to loads of historic sites by car.
Things the hotel could do better on:
1. Some of the reception staff could do with some customer service training, they seemed very fed-up and we felt unwelcome on arrival.
2. Drainage around block B was smelly
3. 7am every morning the cleaning staff were very loud and shouting by the back of the pool bar which was irritating when trying to catch up on rest.
4. Cleanliness levels were not up to a good standard, the bathroom in particular needed a very good clean and our kettle had not been checked (people before us had left coffee grounds in the kettle and it wasn't rinsed). Cups were only replaced once during our stay. Although they did a good job of cleaning floors and replenishing towels and loo roll, often we didnt have enough towels for 2 people.
5. Landline phones in the room were dead so there was no way to call reception, in the end I would rather not have to deal with reception anyway.
I would recommend the hotel for its location and overall amenities including on-site car rental service and excursions. I would like to point out to the hotel that having a welcome arrival with information provided to us at check-in on hotel amenities and timings for meals etc would have made a huge difference.
