Benjamin Mergener
The positive first: The hotel is only a few hundred meters away from the Tigaki beach. Access to the beach via the driveway about 3 minutes walk.
Otherwise the hotel is more like a 3 star hotel. 4 stars are not appropriate. This starts with the fact that there is not even shower gel or shampoo in the bathroom and not even a bottle of water when you arrive. Instead, despite all inclusive, you should buy everything extra in the hotel's own shop. For me an absolute no go for a hotel that wants 4 stars. Simply absurd and proof that the hotel is extremely stingy and tries to earn a few euros with what is taken for granted.
Unfortunately, things are now getting worse. The only restaurant in
Hotel is completely closed. The terrace, which is very spacious and shady, may not be used for eating during the main meals, because the staff does not want to serve on the terrace, they do not serve anyway, only used dishes are cleared away.
The crowning glory, however, is the restaurant boss: the personified rudeness! His job is to greet the guests. He just about manages that. But woe to a guest who dares to come into the restaurant shortly before the end of the limited buffet times, then he will show his true face! Then the guest is snapped at in such an unfriendly tone, and unfriendly pointed out that the buffet is about to close, that one would like to leave, which is probably the intention of the restaurant chef.
As a guest, you have the impression that the restaurant manager works for the railway company, the light is switched off at the minute and regardless of whether guests want to take something else, the cutlery is simply cleared away so that nobody can get anything anymore!
Unbelievable and unbeatable in terms of unfriendliness and unprofessionalism! The same goes for the service. This one deserves 0 stars. One can hardly speak of service, because all the staff does is clear plates. This is truly an outstanding achievement and second to none.
The hotel manager seems to be just as unprofessional as the restaurant chef, because the first time I complained and asked to speak to the manager, he was not available. However, in the days that followed, no one reported
Hotel management with me. Complaint management is a foreign concept at this unprofessional hotel.
It happened the way it had to. On the last evening, the situation escalated verbally and there was a violent and loud verbal argument between the extremely unfriendly restaurant manager and me as a hotel guest. Again the hotel manager was unavailable. A poor hotel employee had to serve to mediate. He tried his best, but unfortunately he couldn't save the hotel's reputation given the unspeakable behavior of the restaurant manager.
Due to the absolutely unspeakable conditions regarding the hotel restaurant, I unfortunately have to downgrade the hotel to not recommended. I can't in good conscience recommend anyone to rent there. A feeling of well-being and carefree enjoyment of the holiday is hardly possible with such lousy service in the restaurant. The rest of the staff was friendly, but unfortunately the behavior of the restaurant chef is ruining the hotel's reputation and management is doing nothing about it.
Chester Cheeto
I came away from this beach feeling like I'd been to a spa. Beds so comfortable, view is to die for. Sea so inviting. We both loved it and are deffo going back.
Marius Gheorghe
Probably the best beach in Kos, at least this is what the locals say. It is ideal for children because it is a wide and long beach with a slow slope into the water. The water it is calm and certainly warmer than on the eastern part of the island. Of course if there was a high wind at large, there will be some debris on the shore. That's one of the reasons why people should not throw plastic into the sea. I got a minor cut at a foot into one of this debris.
Peter Hancin
+ rooms are clean, pools and hotel looks nice, pool water clean, air condicion in room works TV mostly German food was good but could be better as for the variety. Personal friedly and helpfull Market street is only 5 min away from hotel - horrible internet connection, need to be čare carefull you can get the Turkey net food and drink variety could be better All inclussive drinks are available only from 18-23Pm. Second and third rate drinks on bar available(local soft drinks) taste is not good. Beach chairs are not incluaded on the beach need to pay extra 5-10e per day or be on the sand pool is closing after 8pm so no night swiming allowed
Dean G
Our family stayed in a hotel in August 2022, nice and clean hotel, friendly staff.
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