Sezai Yılmaz
Overall, the hotel met our expectations. The food exceeded what we anticipated, and it was easy to find something to eat or drink at any time of day. The accommodation was comfortable and functional. The rooms with direct pool access were especially convenient. There were enjoyable areas for children, and they made good use of their time. Most of the staff were attentive and helpful. Overall, we were satisfied and consider it a solid option worth evaluating.
Kai Gardiner
Not at all a 5* hotel and I would struggle to justify 4*. Service here is very poor. It really is not good for value for money. I have been to much better for much cheaper on other Greek islands. Major concerns on allergies and dietary requirements - management don't seem to care and laughed off what I would have considered a major breach of hygiene and allergies laws. Would not recommend to anyone and definitely would avoid if you have a restrictive diet or suffer from severe allergies.
kevin newbury
Location is ok as have the free bus service, food is alright if you want to try new things snack bar could be better as they just serve whatever is left over from breakfast lunch or tea , birds are allowed to sit and peck at the pizzas ready to go in or the bread left uncovered on the side.
Not happy as we came in a large group , all paid the same yet some get their fridge filled daily with drinks yet others don't when asking at reception we are told we get what we paid for ( we all paid the same and were allocated the rooms on arrival )
The hotel is very clean not much to do once here though there are only 2 main pools for families and that's it so the kids got bored very easily , the animation pool id advise getting round their from say 7.30 getting your bed as there is hardly any their too start with , main pool their is no music or entertainment
The beach is very close and very clear waters however very rocky beach , theirs nothing down the beachfront other than a supermarket which is cheaper than the hotel so it's worth the walk
2 of our party had issues with their room
1 didn't have any sockets that worked and also a broken toilet
The other had a broken toilet
The tvs have around 6 channels and are all in German with no option to search more, so glad I brought my android box so I could use my sky go app
Alex W
Good food, nice staff and service!
Positive things: food available 24 hours a day, shop at reception and on the beach.
Clean, well-kept territory.
The pools near each house are cleaned in the morning.
Disadvantage: stones when entering the water on the beach.
Nicole Schibli
Not a 5-star hotel more like 3.5. We stayed in early August. When we first arrived, the check-in was not very welcoming. The staff didn’t explain what we could do, what’s nearby, or any activities, it was more like “here’s your key, go check in.” That said, most staff were friendly, especially the bar staff, who always tried their best despite the long queues for food and drinks.
Our first room was dirty hair on the shower walls, brown-stained towels, a bad smell like rotten eggs (not sure if from the rooms, cleaning supplies, or the area itself). The fridge wasn’t restocked, not even with water. Afterwards, we got room 1821, which was renovated, clean, and right by the pool with sunbeds a huge improvement.
The location is far from Kos Town about 40 minutes by bus but the price (3.80€) was quite good. Trips booked through the hotel were excellent. The beach water was clean but rocky to enter, and the sunbeds were never cleaned.
Food was mediocre overall. Pizza, tzatziki, olives, feta, Greek salad, and souvlaki were great, but potatoes were clearly from a frozen bag. Drinks were flat and pre-made in plastic bottles, but the bartender made an effort to present them nicely, which we appreciated. Wine was okay.
Overall: friendly staff (especially at the bar), nice trips, and a few good food options but also long queues, cleanliness issues in the first room, strange smells, and poor maintenance. Definitely not a real 5-star experience.
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