Sergiu Gorincioi
We staid in this hotel for 10 nights. From start it’s look like a nice hotel but every day we discover more and more issues! Lifts are horrible! In main building where it’s restaurant it’s working only one lift and sometimes it didn’t work at all, so you have to walk by stairs 5 floors and there no lights, also lift doesn’t have fan inside witch mean it’s like in microwave. One day I found a long hair in plate with pickles During the vacation 90% of food was same, and sometimes you can see sausages for 3 days first boiled after fried and then boiled again, I don’t think this is healthy for kids Toilets next to reception couple of days was flooded witch it’s disgusting! Also we ask our parents to meet them in this hotel and they flew from another country. They’ve got a room on top floor. In their block lift doesn’t work for 2 days, image how was to climb 5 floors for elderly people. On check out day we have fly on midnight and we ask on reception if we can do late checkout, or maybe to keep one room for couple of hour for 2 families, first reception ask for 80€ and after that they said it’s not possible because they have reservations for this 2 rooms! All good but 3 days before one of my friend has same night fly and reception offer for free to him to say in room till 4 pm. I’ve been in different hotels in turkey but definitely this one doesn’t deserve 5 stars! And doesn’t worth money witch they ask for! Don’t recommend it !!!
Meriam Kouadri
Such an amazing hotel! We stayed for four nights and I really feel like I’d want to return every year. The staff are so friendly and helpful especially the entertainment team they really go above and beyond with their aqua aerobics and DJ nights and checking on your stay. The room was very spacious with air conditioning, a mini bar refilled everyday and a lovely balcony with a sea view. The food had so much variety and was available pretty much whenever we wanted. Amazing place!
Aaron Mcallister
Here for a 10 day break,staff seemed helpful and friendly,hotel seemed amazing,
Checked in and got taken to our room,
Again seemed great.... Air-conditioning seemed faulty,do called reception, who promptly sent an engineer, but if a language barrier,but basically said it's on and working here the fan.
Next day/night just the same and then the toilet was on a permanent flush (running water),reported this also,but no show from engineers this time, on the 3rd night enough was enough, fixed the toilet myself and then trotted down to reception and advised that it was not good enough as trying to rest/sleep in a room that's 36° is not possible, the balcony was cooler,told them that needs to be sorted or would camp out in the lobby as this was cooler.
They promptly found another room,slight upgrade as the sea view that we paid for was not available,so slightly larger room,
All was great and the rest of the stay could not be faulted.
Food was great and plenty of choice, very short walk to the beaches private beach,again nice,includes bar for the inclusive drinks.
Hotel is slightly tired,couple of broken tiles,bit of odd mastic a slight damp on frames and doors but nothing to stop me coming back again,
No pests or bugs and overall clean and pleasant
Lisa de Vries
I DO NOT RECOMMEND THIS HOTEL to anyone.
Our vacation at this hotel was a complete disaster. Our room was very dirty and not cleaned at all, with dead bugs lying around. One of the entertainment staff was extremely rude and bothered us the entire week with his impolite comments. The service at the restaurant was also a 3/10. The waiters expected tips; otherwise, they wouldn’t treat you well. Once, they even yelled at me because I sat at the table before they cleaned it.
The biggest fiasco was the spa area being completely out of order: the steam room and showers were not working. An extra reservation was required for the hammam, which was of course charged.
Our stay at this hotel was a complete waste of money.
Jasmine
The best hotel in Marmaris! The location is quiet and breathtakingly beautiful with plenty of space to sunbathe and swim without fighting for loungers all times of the day. I have stayed here twice now and the service both times was excellent. The staff cannot do enough for you, and all work extremely hard. The recent renovations are impressive, and the spa service is absolutely exceptional. Erdinç is the best masseuse, I highly recommend!
Room service, bell boys, waiting staff, and the spa team went above and beyond what is humanly possible to make my solo holiday a fun and indulgent experience. I look forward to my next stay!
My Booking
