Kate Byrne
This hotel is a business style hotel and not comfortable enough for a holiday. The spa is very basic in design but the staff are excellent. Wonderful treatments. The pool area is nice but cramped. You have to go to the bar to order food and drink and then they will bring your food poolside. It takes AGES. The pool is not heated and therefore it was ice cold in August! The rooms are sparse and more like you would find in a business hotel. The beds are rock hard. Nice views though. Room service staff are very helpful. The beach is a nice walk away. There is a free shuttle. However, you have to pay to use the hotel sun beds which I found rather odd. No food and drink service provided at the beach. You have to walk quite far to buy water etc or bring it with you. The hotel is very clean and the staff are good but I wouldn’t stay again for a holiday. I think a short visit or business then it’s fine.......underwhelmed
Bento
Big rooms but everything about the hotel is a bit outdated. It’s clean and everything works but it’s ripe for a good remodel.
Staff are very nice. Breakfast was not great but certainly not bad either.
15 min walk from beach and there’s a free shuttle bus too.
Alexander
Shuttle to the beach and the friendly reception staff makes it worth the money. The gym wasn't up to my expectations - not for weightlifting. The swimming pool area and garden are beautiful. The food choice at breakfast was sufficient . Rooms are big. BUT the cleaning maids are very loud in the corridor and disturbed our sleep couple of times early in the morning - this is why we will not go back. The cleaning maids do not understand that the guests are here to relax and to rest and they make a lot of noise outside the room.
Alain Guggenheim
I write this review from the perspective from a 5 star hotel, where I expect just an extraordinary and flawless stay:
- the management and service is miserable, we were not treated as guest but just as paying money machines
- none of the staff speaks english (which is rediculous for a 5 star hotel), to order a lunch becomes a challenge
- the Kids Club was closed (because the supervisor was sick) without any further engagement from the the management to hire a deputy. The reason to come here was based on this Kids Club for our son, so as it was closed, the whole stay became pointless. The management did not care at all
- the breakfast is maximal 3 star level, always the same food from a normal supermarket. Nothing special, same as in an Ibis Hotel
- the rooms are very small without sea view
- the pool is very large and nice to relax, but nothing more
- the gym and sauna are very small
- the food what you see on the pictures doesn't exist
- in general, the pictures are not reflecting at all what you get
Overall, the hotel deserve 3-4 (hotel) stars for the fascilites and 3 stars for the food and maybe 2 stars for the service. I cannot recommend at all.
Dylan Tucker
Hotel clearly promotes itself as a tranquil getaway. Their own copy says ‘Ideal choice for tranquillity and a relaxing break’ and as a ‘world of tranquillity’ ‘set in a quiet location’ that ‘offers a unique location to enjoy your vacations in absolute tranquillity.' However while the first part of our stay was quite tranquil, the second half was ruined as they held a large gathering of international running teams without notifying other patrons. I was amongst other disgruntled customers who could now no longer use the pool or even sit out on their balcony without the noise of large groups carrying portable speakers and parting by the pool, group bombing into the pool for their selfies, wrestling, screaming and yelling across the gardens to eachother - anything but tranquil. I complained but was told guests were 'free to party'. The problem with this hotel is that it's in quite an isolated location, and the restaurant isn't great, so you really are compromising in order to get the tranquility. If you don't have that, then you may as well go somewhere else where you at least will have better access to other attractions and know what to expect from what they promise.
My Booking
