Jill Lewis
We returned yesterday after a week's stay. What a wonderful hotel. Paradise found. We have stayed in quality hotels but this is our favourite and I am a very picky and critical person. The views are amazing overlooking the Atlantic which lulled us to sleep every night.With a beautiful sandy beach that stretches for miles and whitewashed buildings nestling on the rocks and town behind.The room was large and bright and had every amenity that we could want, it was immaculately clean and was serviced every day, clean towels and sheets. Great waterfall shower. The restaurant was very comfortable, modern with quality furnishings. Breakfast was a buffet of excellent quality and the a la carte dinner was delicious, 3 courses with two choices for each course. Exceptional waiter service who paid great attention to detail, placing the correct knives for fish and steak courses. Attentive, friendly lovely service, made us feel very special. Beautiful hotel, quiet and relaxing. We can't wait to go back.A very short walk into town but a bit hilly in places.Albufeira old town is lovely, we found some pretty rambling little streets with quiet bars away from the main square.
Stephen Jones
This hotel was in the best possible location great view over the beach... Staff were friendly. Hotel was kept very clean however 2 big things put us off. On arrival we had to leave a 200 euro deposit which we were not informed of until our arrival. Secondly we paid in advance for a breakfast each morning and it seems the only way this hotel can be booked is to take it with breakfast included. Unfortunately the only bad meal we had on our weeks stay was this breakfast. The bacon looked strange and was greasy the saugages were dry and a weird texture the fried eggs were swimming in oil, over cooked and like rubber. The ingredients in the continental selection were low quality. Very disappointing if this holiday can be booked without the breakfast it would make a better holiday....... Breakfast cost is advertised 18.99 a person but we couldn't eat it and ate out at other places, losing out as we paid for breakfast here in advance
david wilkinson
Been here a few times but really dissapointed. A few dissapointing issues. Had to pay €200 as deposit, safe extra. Some staff were quite miserable especially at breakfast, breakfast food choice was good but food cold even when just put out. Pool area difficulty getting sunbed as its a small area for the number of rooms. Not able to get ice from bar and no glasses provided in rooms. The good point is the location with good views and location to old town restaurants and bars.
Allan Doyle
Uninterested reception staff on arrival. Rooms small limited storage space. only one small drawer. No coat hooks in room. No towel rail in shower room.
Dressing gowns supplied but no where to hang them.
Breakfast is limited buffet style and staff can be a bit grumpy if you happen to break their rules.
Overall not a welcoming hotel would definitely not recommend it.
Lorraine Doyle
The hotel looks nice. The rooms are small. There is not much room for clothes. No hooks for coats or nowhere to put wet towels. When we arrived the reception was icy. No warm welcome, just given information and asked for 100 euros per person deposit for breakages. We had breakfast included which was ok but limited. Staff were grumpy and unwelcoming, made to feel like we were in the way. There is no entertainment.The cleaning staff were amazing and the bar staff were friendly. Sorry but I would not recommend this hotel. It does not do justice for Jet 2's reputation.