Steve Muller
We just came back from a 2-week stay at the hotel with 2 adults and 2 kids. At first, I was a bit worried because of the negative reviews, but that feeling changed immediately upon arrival.
The staff was very helpful, and the rooms were spacious – maybe a bit simple, but that's a matter of personal taste.
The food was delicious, with something new to enjoy every day.
The animation team was fantastic – active all day long, great energy by the pool, and fun shows every evening.
The pool is huge, with plenty of space for everyone. No need to wake up at 6AM to reserve a sunbed – there’s more than enough room.
To get to the beach, there’s a shuttle service that’s very well organized.
We were very happy with our 2-week holiday – thank you for the great experience! 😊
AJ Ruthless
The hotel is stunning, very clean, and all inclusive food is fully stocked, food testers test temperatures and quality of the food is great, accommodation for intolerance is somewhat accommodated but it's not perfect... had to prompt the staff to make sure deserts had no nuts in so we didn't die as they are not labelled.
The staff on reception where very attentive Paulo was a fantastic receptionist with a permanent smile and a greeting like he enjoys you coming there, so positive and full of life.
Easy to use facilities, spa was terrible half of it not working, don't recommend, pool was good, atmosphere outside was great, plenty of sun loungers, staff made this an exceptional place, kids club have lots of activities throughout the day, making it great for kids, holiday reps where also available most days and they where quick to resolve small issues.
Trips where easy to book and a free bus put on by the hotel to and from the beach!!! Amazing...
Louise Cassidy
An amazing hotel. Situated in a lovely part of Portugal. The hotel is clean, tidy, and has friendly staff. The food was very good although the menu was a little repetitive, it was still good quality. A lovely big pool, pool bar with a large seating area.
The hotel was quiet at night so no disturbed sleep or noise from other rooms. Regular bis to the beach and back and Uber taxi's for other travel, so no struggling with transport.
Lots of coach outings available.
We went all inclusive. A very good price, well worth what we paid.
S
Stayed here for a week all inclusive.
The hotel is very modern outside and reception, the grand bar is lovely ( this bar is not all inclusive ) pool and outdoor facilities where ok.
The rooms however don't feel like they are part of the hotel. Very old fashioned, brown interior and reminded us of a prison cell.
There was a fridge and a microwave with glasses and cups but no kettle or condiments like you would normally have in a hotel room.
No clothes dryer on the balcony to air dry your bathers and towels etc.
They charge £200 for a pool view which you still won't be guaranteed to view the pool as some of the rooms are facing the grass and trees.
There is a very good park for the children which is all under cover so it's always in the shade and cool for the kids.
The drinks are absolutely awful, we used the grand bar the whole week for drinks which obviously cost a lot more than we had planned.
The drinks where like drinking petrol. Worst all inclusive drinks we've ever had.
The food not much better, there is a kebab which is cooked in the restaurant and served to order, we had it and it was pink and undercooked, few people where unwell the following day. There are 2 restaurants, one of which children only over 12 can enter, one restaurant was so busy people where queing and waiting for spare tables to get in. Seems ridiculous when the other restaurant is empty. You can only order 3 drinks at a time, no eating area outdoors, can't take snacks out of the restaurant.
The pool although very big had broken tiles at the bottom and we also seen gease swimming in the pool in the evening. Nobody really seemed to care.
Entertainment was ok.
This is a 3star hotel not a 4.
Lyndsey Cook
Gorgeous hotel, staff can't do enough for you. Food is amazing with lots of choice. Only downside is nighttime entertainment and the temperature of the pool but we went in April, the cold pool may be welcomed more in the hotter weather
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