Paraiso De Albufeira

Andrea Jones

Looks nice from the outside but well dated inside. Rooms spacious but so out dated and in serious need of makeover beds very uncomfortable . Staff on reception not interested in helping you. Pool area was shocking. Diving board had the green covering peeling away. Same as the bridge to cross over. very weird high blue steps tiles missing in pool sand and other rubbish also in pool. Actual Pool bar in the pool closed but other bar was open. Poor service on all inclusive staff were like they didnt want to be their as it said you could have cocktails by Pool but they only served us once with them. Most of coverage at top of where u could sunbath was ripped or there was none at all. And what a rip off to have to pay for grey beds and umbrellas the only good thing was the gym. The restaurant food was terrible not worth an all inclusive price. Thank god for the onsite spar shop

amps187

Honest review here. Hotel is shockingly bad. The rooms look like they haven’t been decorated since the 50’s, the food looks like slop in the buffet area, my room was dirtier when the cleaner left, somehow nail clippings were all over my floor after she washed it (I never clipped my nails) If you like an early wake up call here is perfect for you, the cleaners will start a deep clean of an empty room at 6:45am……sounds like they’re dragging the furniture around the room for 2hrs. This happened 3 times, once above us and once on either side of us. The pool area has very little sunbeds for the size of the hotel. There is however ones you can rent. Only cash payments at the pool area (great way to dodge the tax man) who brings cash to a swimming pool..?? The rooms look nothing like the photos online so prepare yourself for disappointment. Self catering room, knobs missing from oven, numbers missing from hob, dishes from the 50’s, cutlery looks like it was used to dig a tunnel out of prison, blankets look like you took them with you from said prison. It’s not too late to book somewhere else and save yourself the agony of dealing with this mess of a hotel. One, maybe 2 star hotel at best. I’ve stayed in a 2 star hotel in Marrakesh that was better than here…..if you know Morocco, you know what I mean The A/C is probably the only good thing about this hotel, room is nice and cold

Caroline Kennedy

Just back from a week's holiday at this hotel and never again ( too much hassle to move hotels). Rooms weren't cleaned properly, hairs on bed sheets, stains on pillow cases and towels, toothpaste marks and hairs in sink, stains on mirrors and walls, sockets didn't look safe enough to use. Rooms are very outdated. Was going down stairs to complain and met a cleaner who said she would sort it. She kept blaming everything on the laundry and cleaned our mirrors and sinks with one of our hand towels!!! Staff at reception are like robots programmed to say " sorry and I'll report the issue" who they report to would love to know!!! Pool area is an accident waiting to happen. Cracked and broken tiles, ladder in pool extremely loose, carpet area for diving into pool loose and crumpled up so very easy to trip. You have to pay for grey loungers at pool ffs!!!! Like seriously!!! And the staff make sure you do pay!!!! Bought 2 bottles of water at pool.bar and went back up to get another drink and ice for the water and was refused the ice!!! I even offered the barman €2 for 1 ice cube and he still refused!!! Went to the robots at reception and said they would report my complaint and that I could get ice in main bar and take to pool. Went to main bar and was told I would have to pay €1.50 for a glass of ice!!!!!! This hotel has great potential but is lacking a bit of tlc. The staff seem very used to complaints and get paid so why should they care. When checking out the man at reception took.my key and walked back into the back office before i could even tell him what i thought of my experience in this so called 5 star hotel. Shame on love holidays for recommending this hotel and shame on the owner of this hotel. Does the owner or manager not read these reviews or care?

M Winfield

This.is not a 4 star hotel. Its dated in areas but in terms of location its perfect. The hotel is great for those wanting to wander down to the Old Town and as a group of 16 Golfers it suited what we needed. Evening entertainment was aimed at Kids but we weren't looking for that. A 1 bedroom apartment gives you the extra.space.you need including a kitchen. Pool area is again dated but with the bar and ice cream counter, is more than.passable for those looking for a long weekend bolthole. Ignore the 1 star reviews, it's much better than that.

Sarah

I had seen the reviews online after booking and hoped they were wrong. This was one of the worst places I have ever stayed. I can deal with outdated rooms but on arrival we were greeted by a rude receptionist, on the way to our room which was on the same level of the reception, we were greeted by a huge cockroach outside the door. The rooms, though outdated, were dirty (holes in the curtains, stains on the beds, parts missing out of tiles) and smelt of curry for some reason which never left. I complained about the cockroach and reception sent the cleaner to spray our room. This made no difference as on day two we returned to our room to have an infestation of cockroaches in the bathroom and room and on further inspection of our room we found them in the makeup table drawer and the drawer in the beside locker beside my pillow. I complained and we received a new room which, though it had no cockroaches, it had ants and a toilet that barely flushed. We had many family members staying in the hotel and every room had similar problems. The pool wise fine to begin with until we came to the realisation that the hotel did not clean it once in the full week that we were there. There was dirty water around the pool that was never swept or cleaned. Eventually we noticed that certain parts of the pool smelt of sewage or else it was coming from the drains at the edge of the pool. On day one as we sat by the pool bar we witnessed an altercation where the staff were confronted for handing out fake bank notes. Overall the only good thing I can say about this hotel is that they let me change rooms. Other than that I would avoid this place like the plague. If I could give it 0 stars I would. It is very rare that I have an experience as bad as I did here.