Sue Periquito
My family and I had 3 night in one of the apartments. The issues started right away with the shower and sink flooding all over the floor. They sent someone the next day but we still had water leaking from a sink they fixed also. There were bugs everywhere and all the food we bought had to be thrown out. He sent someone to spray and that did nothing. They refused to give us any type of refund.
Daniel Collins
We stayed here back in June for a stag do, and unfortunately a few things unfolded that were unexpected. At the time, we were told we would receive a partial refund. I felt the situation was handled well enough that it didn’t need to be made public in a review, so I trusted that it would be resolved.
However, after returning home and waiting several months, the refund has still not been received. I trusted Marco to do the right thing, as he seemed genuine, but it’s now clear that I was being put off.
My advice: be very careful when handing over money. Do not book directly through their website, use a trusted third party, so you have a formal route of complaint and can ensure you get your money back if an issue arises.
Wouldn’t recommend purely because you would want the company to do right by the people that are paying for the service however that doesn’t seem to be the case at this place.
Carmine Ciriello
Loved our long-term stay in our 2 bedroom apartment. Everything was smooth for us, including the functionality of the kitchen, wifi, and lots of great balconies. Our request to repair a patio door was done very quickly. The mattresses are a bit worn down and should probably be changed. The location is fantastic, with lots of walkable options in all directions. Be aware that the apartments are in different buildings and are very different to each other (ex: some are newly renovated, some don't have balconies, etc.).
Myriam Carama
Very nice hotel. The king bed was super comfortable. We had a room with a view of the ocean. There were robes and slippers for our use. The breakfast was super! So many choices and fresh! We also had dinner there a couple of times. Everything was perfect: food and service! Excellent staff at the front desk, they were willing to help with anything. There is a beach restaurant a few minutes and a few steps away.
L M
This was one of the worst hotel experiences I’ve ever had. Upon arrival, they tried to charge us a €300 per person deposit, and the fee seemed to change randomly depending on their mood. The rooms were not cleaned daily, and we didn’t even receive fresh towels. Outside the hotel, the grounds were a mess—there were smashed glass bottles and rubbish everywhere. To top it off, there were no sun loungers by the pool, making it impossible to relax.
When we checked out, they charged us €150 per person for a small bit of makeup on the towels, claiming it was “damaged property.” The reception staff were incredibly rude and unhelpful.
I definitely wouldn’t recommend staying here. There are plenty of other lovely hotels nearby with much friendlier staff and better facilities. Don’t waste your money here!