Amisha Patel
We stayed at Pierre et Vacances Resort Terrazas Costa del Sol for 4 nights while attending a family wedding nearby, and it was the perfect choice for our family of 5!
Our apartment was just the right size with 2 bedrooms, 2 bathrooms, and a sofa bed, plus a fully equipped self-catering kitchen with all the essentials (plates, cookware, etc.). We loved having a beautiful balcony to sit out on, overlooking the stunning pool area.
The pool itself was a highlight – well maintained and with a poolside bar serving drinks, snacks, and light lunches. The pizzas and nachos were especially delicious! We also tried the breakfast buffet one morning – although there was no live cooking station, it was still very enjoyable with a good selection.
The grounds are beautifully kept, and the views of the Rock of Gibraltar are just breathtaking. A special mention to the reception team – we checked in at 1am, and there was friendly staff available to help us, which made things so easy after a long journey.
Overall, we had a fantastic stay and would definitely come back. Highly recommend for families looking for comfort, space, and great facilities!
Helen & Alistair
Rooms are nice and spacious and we're clean when we arrived. However, from October, room service is limited and I felt I had to plead for a change of towels and bedding after 5 days - not good when it is still hot and you're staying for more than a week. The location provides amazing views, but you really need a car if you're coming out of season.
Sean Tierney
I recently stayed at the Pierre & Vacances Resort Terrazas Costa del Sol and overall had a very pleasant experience with a few notable pros and cons to consider before booking.
Positives:
The resort offers spacious, well-laid-out rooms with stunning views of the surrounding landscape – especially from the beautiful terrace gardens which we had. One of the standout features for me was the comfort of the beds.
The staff were outstanding – professional, and very quick to help. I had an issue with a broken shower head and it was replaced within 15 minutes of speaking to reception, which really impressed me.
There’s a good-sized pool that was never too crowded but if the kids get a little too much there's a great adult only pool which isn't supervised., and the entertainment provided throughout the day and evening added a fun and lively touch to the stay. Also, I must mention the delicious fresh croissants from the on-site shop – a perfect start to each morning.
Negatives:
That said, there are a few downsides worth mentioning. Firstly There was a strong smell of sewage in our apartment and i heard from other guests they smelt the same. There’s no cleaning service during your stay – you’re expected to clean the apartment yourself, which might not be ideal for everyone, especially during longer stays. Also, the kitchen was under-equipped, with a limited selection of utensils, which made self-catering a bit of a challenge.
Location-wise, the resort is quite remote. It’s a 30-minute walk to the beach, and the walk includes crossing a motorway, which isn’t safe. While this might be manageable for some, it’s worth noting that no shuttle bus was provided during our September stay, so having a car is pretty much essential unless you’re willing to rely on taxis.
The on-site shop is handy but has a very limited selection and closes for long periods during the day (1:30–5:30pm, and again at 8:30pm), which made planning a bit tricky. Additionally, all hotel facilities shut at 11pm, so if you’re looking for late-night activities or a nightcap, you’ll need to venture off-site.
Overall:
Despite some logistical challenges, Pierre & Vacances Terrazas Costa del Sol is a lovely resort with great staff, beautiful surroundings, and comfortable accommodation. It’s a great choice for those with a car who are looking for a relaxing base to explore the Costa del Sol. Just be prepared for a bit of self-sufficiency during your stay.
Bea Geldard
Firstly the hotel is in a great location with spectacular views and central to get to different harbours and beaches if you have a car, it could be quite isolated if you dont have a vehicle. A good walk down to the beach which might be difficult with smaller children, especially on the way back up.
We found the pool cold with the children shivering after been in a while, and the high winds can make this worse. No floats allowed in the pool, balls or other toys and if you leave your loungers to go to your room, you need to be quick before the life guards remove the towels from them.
The pool closes at 8pm sharp- and you will know when its closing as a whistle happy life guard will blow the hell out of his whistle shouting in spanish until you move (limited English spoken by life guards and various staff members).
Good thing about the pool is the size and the view.
We had a large family room for 6, which was a great size. Large living/dining kitchen fitted with dishwasher, hobs and microwave with large fridge freezer.
The hotel could do with some repairs - large cracks on the walls and around the windows and doors, with uneven paths and raised flags throughout the grounds. Slight issue with ants - which appear to come out of the ceiling and floors.
Reception staff are nice and welcoming.
Stan Wilson
Staying here now and I have never been more disappointed with a hotel.
Food is disgusting. Nothing is warm in fact it’s stone cold and when I asked the waiter he said it’s been cooked it won’t hurt to eat cold. What seemed to be a more senior member of staff came over and assured me the food warmers were working but we’ve had to go to the shop and get breakfast things from there twice. Tea we have had chips every night just for something to eat.
Yesterday it was adult water aerobics, the staff took a noodle off my daughter because she wasn’t an adult which is absolutely fine then gave it straight to another child to join in. When I questioned them I was shrugged off.
Cannot even have a bottle of water near your sun lounger , it’s been so hot. We have 3 children. I asked the life guard if we could go get them some food and a drink and leave our towels. He said yes. Popped to the room to grab them a drink was only 15 mins max came back and that same life guard had removed our towels and with nowhere else to sit we had to leave the pool.
The pool party last night, was basically a free for all , kids can do what they like with 1 life guard trying to control them whilst the entertainment staff played beer pong with the adults. It was dark and with so many kids in the pool it was difficult to locate my own. With a child actually jumping off the side of the pool and landing on my child’s head, we left after half an hour.
The only upside is the reception staff who are lovely. Especially the two ladies. But I would never ever recommend this hotel or stay again.
Definitely need a car which luckily we have hired but that extra cost on top of the half board holiday we’ve already paid for. Aswell as the €80 we’ve spent on breakfast food whilst being here because it’s disgusting. And we arnt even half way through. I have never wanted to just go home more then I do now.
I have been to the reception to try and discuss this but the language barrier isn’t great.