Palm Beach Tenerife

Freya Finch

So location wise it's great. Looking towards the beach turn right and it's a beautiful walk to the marina, turn left and it's British clubs and scary nightlife. The security/ reception Sunday 18th may 2025 was very rude at my friend not believing her that she was in the hotel. But over all the staff have been very nice and accommodating. The car park should be Free but it cost us 37 euros for Friday until Monday which was WITH a discount. I think that is awful. The entertainment looked good except for BLASTING mini disco music at 4pm siesta time! Don't get a room for five because the sofa bed was broken and uncomfortable and there are NO sun blocking curtains in the living room. The utilities available was very good. The breakfast was AMAZING loads of choice. Very very good. Would come back again but get two rooms instead

toni-marie Davies

We spent 2 weeks at this place and I will never stay there or recommend it to anyone again. Upon arrival we were rushed through booking in and given tired old beach towels for a shocking deposit. We got to our room which was in major need of updating, again towels seen better days and not enough of them for 2 people, cutlery not enough, broken bottle opener, no side plates, no tea towel to dry dishes, microwave on its way out, bird poo all over the balcony railings. Our view for the first 3 days was of the outside seating area of the restaurant, stage and part of the pool. After 3rd day we got woke up at 8am by loud banging which was builders turning the seating area into a building site which was every day from 8am until 5pm. We were not informed of this happening when we checked in so not given the option to change rooms. The builders were cowboys, so much so one of them had a very nasty accident and fell off the unstable scaffolding. Every morning we went down to breakfast and the cooked breakfast was freezing cold so had to be microwaved for at least 5 minutes so it was somewhat warm but then rock hard and inedible, so we just had fruit every day after. The icing on the cake was we never had enough hot water for us both to have a shower, we were informed that when water goes cold we would have to wait for 30 minutes for it to warm up again, even if your hair was full of shampoo. The final straw was we were visited by several cockroaches in our room and even witnessed staff kicking cockroaches into a corner of the restaurant seating area. We were in complete shock and when we went to reception to highlight all the issues they really didn’t seem to care at all and made excuses for everything that was wrong. Sad part is my Nan came here every year for over 20yrs and she never had a bad word to say about this place and now it is a hell hole and I would never come back here, even if you paid me.

Lou Garn

Room was good with loads of facilities but it's dated and old. The sofa bed was AWFUL, it was broken and lumpy. Also there is no sun blocking curtains in the living room. So the sofa bed was literally impossible to sleep well in. The staff were lovely especially the breakfast waiters. Breakfast was AMAZING loads of choice. Location as u leave the hotel towards the beach turn right to see the amazing marina, or left for clubbing. Cheap and worth it

Leon Parsons

The reception is great they really take care of you here. I would personally recommend getting in touch with Valentino. He really knows what he's doing and helped out so much whilst we were staying there. Good rooms, all very clean and spacious. Pool is perfect and I was happy that it was colder than the air very nice. Breakfast is done as a buffet and is very large and extensive, all food tastes okay there. 24/7 luggage storage and front desk was a big help too, I would stay here again.

John Drummond

Apartments were clean but the furniture was very tired. The bed was clean and comfortable. We had the buffet breakfast one morning. It was Luke warm at best, it's not too difficult to keep fod warm. Reception staff were very good. We booked through RCI, the apartments were nowhere near the 5 star rating as was promised when we purchased our time share.