Muthu Oura Praia Hotel

Emma Duffy

Highly recommend this hotel. I'm here this week for my 40th birthday and they couldn't have been more accommodating. We stayed in Block K which has a lovely sea view. It is a bit of a walk from reception but there is access gates all over. When we arrived we were given a room in block E which didn't have the view we had booked and Iris from reception changed the room straight away without hesitation. Then she gave us a bottle of wine for any inconvenience which was really nice of her. They rang me today and said Happy birthday and gave another bottle of wine as a birthday gift. There is bars and restaurants all over the hotel and entertained in the Ocean bar in the evenings. Would definitely stay again. Highly recommend 😁

Benjy Clottey

A Comedy of Errors – Stay at Your Own Risk! From the moment we checked in, it was clear this would be an adventure. First, we were assigned a room that smelled like a 1980s smoking lounge. In an attempt to make amends, the hotel “upgraded” us to room 407—where things somehow got worse. Thanks to torrential rain, water began enthusiastically pouring from the ceiling directly into the kitchen. If you’ve ever wanted a live demonstration of why electricity and water don’t mix, this was it. Cooking became an impossibility, and the resulting aroma? A unique blend of damp despair and mildew. When I reported the issue, a maintenance worker assured me it would be fixed. Two days later, the leak was still going strong, and when I pressed for an update, a staff member shrugged it off, blaming the rain. Because apparently, stopping leaks is too much to ask of a building designed to keep water out. Beyond the impromptu indoor water feature, the hotel had the charm of a forgotten antique shop. The furniture was ancient, the flooring was uneven, and the tiles looked like they’d been through several earthquakes. If you enjoy playing “will the ceiling collapse on me today?” or appreciate hotels with an abstract approach to guest comfort, this is the place for you. Otherwise, I’d strongly suggest booking literally anywhere else.

Christine Marshall

First time visitors to Albufeira- family of four with 2 grown sons. 2 bed apartment was brilliant - everyone has their own spaces. Hotel is brilliantly situated- supermarket next door - 10 min walk to Strip if you want but plenty on the doorstep - lovely walk into old town also. We travelled in December so it will be a different resort in summertime but it was ideally located right next to beach as well.

Linda McBean

Some of the rooms need renovating for the prices they charge. Having said that if you don't want to party on the strip (we are in our 60s) this area has lots of decent bars and restaurants. We've been coming here for over 20 years! The best part of oura praia hotel...seeing Bobs friendly face!

An Den

I have no complaints about the room or the reception staff—they were both satisfactory. However, my overall experience at M&M Hotel has been far from ideal due to two significant issues. Firstly, I encountered problems with accessing Netflix. I was unable to log in due to network issues and was told by reception that I needed to use my own data instead of the hotel Wi-Fi. Even after trying this, the issue persisted. I reported this to reception, but a day and a half later, no one had come to assist me. Secondly, I experienced an extremely frustrating situation during lunch. Despite arriving within the prescribed dining hours, the restaurant was overwhelmed by two or three coachloads of guests. As the closing time approached, I sought assistance from the restaurant staff, but was merely told to join the queue. This effectively rendered my all-inclusive dining option useless, as I waited in line for 45 minutes with no resolution. I even had to call reception from my mobile phone just to get an explanation. Had I been informed of the coach party’s arrival, I could have made alternative plans. The service at the hotel restaurant, JACs, has been appalling and unprofessional, adding to my overall dissatisfaction. This is the reason for my rating. I have a few days left let's see what happens. The rooms are nice but a little outdated. No bar on site is annoying, as the one under the hotel doesn't belong to the hotel. **Update** Since writing my initial review, I am pleased to report that I have received exceptional customer service from Natalia. She was the lady I originally spoke to over the phone regarding my dissatisfaction with the service at JACs restaurant. Natalia went above and beyond by personally coming to my room to thoroughly investigate, understand, and resolve my concerns. Her professionalism, attention to detail, and genuine care have completely turned around my experience. For this, I am incredibly grateful. Thank you, Natalia, for your outstanding service !