Mehmet
First of all, big thanks to all the staff, that includes gardeners too. They work so hard and will always greet you with a smile they just can't do enough for you. Also special thanks to Alex the waiter at the buffet restaurant, he is such a nice person and will always ask how you are and will make you feel appreciated. The food at the buffet was amazing, I never had a bad meal and always had seconds. The A La Carte restaurants were 10/10. But make sure you book these before arrival as they get booked pretty quickly. The rooms are newly renovated and are exactly how the photos are. A nice touch is that the mirrors in the bathroom are all heated so never mist up. Just be aware that there are many stairs but there are lifts. Its still a 5* hotel. I will be returning!
Sara Mohammed
Hotel Review:
The hotel itself is visually stunning — beautifully designed with a modern, aesthetic feel. Our room was lovely, everything functioned well, and it was cleaned daily to a high standard. The pool and beach areas were also a highlight — clean, relaxing, and well-maintained.
However, there were some disappointing aspects that took away from the overall experience. Despite the majority of guests being English-speaking, communication with staff was a real challenge. Basic requests were often misunderstood, which made service frustrating and extremely slow at times.
Location is it quite far out the way and beach is covered with sun beds therefore not the best view. Buses were available but not that often therefore would recommend hiring a car.
The buffet was particularly underwhelming for a 5-star resort. The variety was poor, with very limited fish and vegetarian options, and several dishes repeatedly unavailable. Many advertised amenities such as billiards and watersports were closed, and to our surprise, you had to pay extra for things like billiards — despite being listed as included.
The à la carte restaurants were the only truly enjoyable dining option, but you could only book them once during your stay. Snack bars were also inconsistent — advertised to open at 12, but rarely did so before 12:30.
Overall, while the setting and rooms were beautiful, the hotel didn’t live up to 5-star expectations in terms of service, food, and activity availability. With a few improvements, it could be excellent — but for now, it falls short.
Anita
Great holidays, the location is very good. Rooms clean and cleaned every day. The view from the room is breathtaking.
Many thanks to the staff of the Nisiros bar, in particular to Mr. Artur. Also thanks to Mr. Simos Pashalidis from the main restaurant. The right people in their positions.
I highly recommend this hotel
Lennart Kallmeyer
The Hotel and the location were very beautiful, the rooms were clean and modern.
The only issue we had was the service, many of the waiters didn‘t speak english. Contrary to many opinions here: we liked the main restaurant a lot and thought it was better than most of the a la carte restaurants. All in all a very beautiful experience, would come again!
Phil Houghton
We have just arrived back in the UK after staying in summer palace for a week.
We could not have asked for a nicer place to stay.
All the staff were really helpful and friendly and couldnt do enough for us.
The bar manager called Arthur really made an effort to speak to us and made us feel really special. He knew what drinks we wanted before we even asked for them.
Our room was spotless clean and we had a sea view which was amazing.
The restaurant staff were lovely and the food was gorgeous.
This hotel is definitley worth a visit. We will be back
My Booking
