Jane M
If this is what qualifies as a 5-star hotel, then I’d love to know who’s handing out the stars — because this place barely scrapes a 3. The fact that we paid premium prices plus a tourist tax for a so-called luxury experience feels like a joke. Actually, no — it feels like daylight robbery.
If you’ve ever wondered what it’s like to stay in a hotel that time forgot, look no further. From the moment I stepped into the hallway, I was greeted by flickering lights and carpets that looked like they hadn’t been cleaned since the early 2000s. Nothing says “welcome” like dim lighting and mystery stains.
Things only got better once I entered the room — and by “better,” I mean worse. The air conditioning didn’t work, which was great because who doesn’t love sleeping in a sauna? I thought I’d cool off with a shower, but surprise! The shower handle was broken, so turning it on was completely out of the question.
Naturally, I tried to call the front desk to ask for help. But of course, the room phone didn’t work either. Honestly, at this point, it wasn’t looking good.
The only real positive was the staff at the pool bar — friendly, helpful, and actually seemed to care. Massive credit to them.
Bottom line: this hotel is pretending to be something it’s not, and charging luxury rates for a budget-level experience. Save your money, your patience, and your sanity — and book literally anywhere else.
Emma Louise
Do your research before booking. I thought I had, but definitely not enough.
The hotel is very tired and has areas all through not occupied. In its day, I can imagine it was worthy of 4 star. However, in 2005 3* at best.
The pros are >
Lovely initial reception area.
Nice pool area.
The food in main restaurant is fresh with plenty of choice. Themed nights mean a variety offered.
The panoramic views are superb.
Spa has great reviews and appears clean and well presented. I've not used.
It has a gym adequately stocked with mostly cardio machines
Car hire and cycle hire at bottom of the rd.
Not so good >
Reception staff are unhelpful and pass the buck. Sending you on errands to get your own milk, tea bags, coffee and water that's unfortunately not been replenished in your room.
The fridge pops in the room and water are not included in the all-inclusive. (We were not advised). No information apart from restaurant opening times given on arrival. There is no map or advice on the area.
The lifts often don't work.
The public toilets soap dispensers are frequently broken. Empty of soap went on for days.
House keeping do not change dirty teaspoons. Made a tea first day the spoon was still there stained on day 4.
We asked 4 times for the sofa bed to be put back into a sofa which was never done. We did ourselves in the end.
Ants in room. Even in my medication box.
The plastic cups around the pool are awful. Should be using reusable plastic. All inclusive drinks are OK at best. Pool bar closes at 6pm. The pools close at 6 pm, which is ridiculous. The lifeguard blows her whistle, and the both pools are cordoned off with rope!? This is the best time of day. Come on 7pm would be far more appropriate.
Towels on arrival were damp on the bed.
No finesse to anything carried out in our room. Blaze attitude from housekeeping when I asked for water to be left.
Sick in restaurant left there for over an hour with tissue on top.if it. Absolutely gross!
Witnessed a senior staff talking in a very demeaning manner to one of the waitresses in the middle of restaurant in the evening.
Not enough staff behind the bars. Long queues. Impatient people evidence.
This hotel is clearly short staffed with an awful lot of improvements to make.
We have spoken to our jet 2 rep who was very good but not too surprised I have to add.
We both feel very let down with our holiday but are making the best of it.
Los is beautiful and we have ventured out and hired bikes which was fun.
Jet 2 haven't taken this hotel on motor too long and are very aware this hotel is not 5 star!!
Ps the sky bar is great as are the bands that play there.
We are frequently travellers and the good reviews suggest younger crowds perhaps who maybe have not experienced 5* service.
Heidi Anne
A Wonderful Stay at Kipriotis Panorama Hotel
We recently returned from an unforgettable stay at the Kipriotis Panorama Hotel, and we’re already missing it. Nestled in the hills just above Psalidi, this hotel offers breathtaking panoramic views over the Aegean Sea—and the sunsets? Absolutely magical. Each evening felt like a postcard come to life, best enjoyed from the terrace or one of the stylish Sky bar.
Speaking of bars, a special mention must go to Zanetta and Rana, who made every visit to the bar feel personal and fun. Their warmth, professionalism, and great energy added so much to our stay. In fact, all the staff throughout the hotel were incredibly friendly, helpful, and genuinely welcoming—it made a big difference and gave the place a lovely, relaxed atmosphere.
The hotel itself is spacious and beautifully laid out. Everything feels open, airy, and clean, with plenty of spots to sit and take in the surroundings. The pools are fantastic—well-maintained and offering both lively and quieter areas depending on your mood. And just a short stroll away is a lovely sandy beach, perfect for a refreshing dip or a peaceful moment in the sun.
The location is also ideal—conveniently close to Kos Town, making it easy to explore the island or pop out for some local culture, food, and shopping.
Another thoughtful touch that we truly appreciated was the shower room available for guests with late afternoon flights. It made all the difference, allowing us to enjoy our last day to the fullest and freshen up before leaving.
Overall, the Kipriotis Panorama Hotel is a perfect blend of natural beauty, warm hospitality, and practical comfort. We left with wonderful memories and would wholeheartedly recommend it to anyone looking for a relaxing and enjoyable escape in Kos.
Reena Patel
Visited in September 2024. The food was lovely - lots of choices, clean spacious room but outdated, and brilliant views. Our room was downgraded which wasn't a good start. There were two pools but small and it was difficult to swim as they would hold daily activities in the pool so you'd have to either stand in the pool or get out. People were not interested in taking part yet the animation team would go around forcing people to join. The cocktails were shockingly horrendous they really need to improve. The beach isn't the best. I personally wouldn't class the hotel as 5 stars, it is in my opinion more of 3/4 star.
Corina Maria Toma
The best place in Kos. Premium services, amazing panorama and views, very calm place and peaceful. The food was amazing , very tasty and a reach selection of many types of food to please everyone, very clean, spotless, clean rooms , beautiful spa. Great reception and friendly staff.
I recommend everyone , a great experience, unforgotable , I will return in the future!
My Booking
