Darren Brown
I'm not going to lie, we were really nervous after reading a number of very negative reviews. Now we can't speak for their experiences, but ours has been fantastic. The location is perfect with beautiful views, and the staff have all been very helpful and friendly. The pools are ace, and the food has been plentiful and varied, always something to appeal I'd have thought. Whilst the rooms show signs of being a tad dated, they are more than just comfortable, they are spacious and clean, and the beds are really nice. Overall, the hotel certainly exceeds my expectations, and the 5 star issue can be put to bed by remembering that you get what you pay for. This place, basically is good value for money especially if you are doing all inclusive. In conclusion, maybe the negative reviews have helped us not to have too high a expectations, so we are very happy. If you are visiting here, hope you have a good experience too.
Exige anonymous
I rarely write reviews, but felt it was necessary this time. My partner and I booked a birthday getaway, and based on the photos online, we were expecting a modern 5-star experience. Unfortunately, that wasn’t the case.
While the hotel is very clean and the staff are professional and friendly, the overall appearance is quite dated — more 1980s than modern. The room showed clear signs of age and wear, and although it had air conditioning, it was extremely weak. After speaking with other guests, it seems this is a widespread issue.
The dinner was also disappointing — probably the most average food we’ve had at any all-inclusive hotel. On the plus side, the pool area is well kept, and the cabana beds are great value for money.
The location means you’ll likely need to rent a car or motorbike to get in and out of Kos Town easily. We’d heard the hotel was undergoing renovations, but there were no visible signs of any work taking place. Personally we would consider other hotel options if coming back.
Isobel Wilson
Went here last week, the food was okay just repetitive and bland. When they do different style food nights it’s either they cook some salmon and call it a night. The staff in the restaurant can be very nice however one of the women near the food can be very rude which made me nervous getting my food. The hotel was nice and clean but the cleaners didn’t change the toilet roll and didn’t clean the room properly, also not change the towels a couple of times. The shower head kept falling off spraying everywhere creating a slip hazard. The drain in the bathroom flooded the bathroom and door entrance so we rang reception and they didn’t do anything when they said they would come up. However the cleaners did mop up the remainder of it the next day. Beach next to it was lovely and only a two minute walk but there was no beach bar just an abandoned truck? Pool was really nice just don’t have your sun bed next to the toilets because it smells bad. Sky bar was lovely, had a nice view and staff was very friendly. Overall nice hotel just unpleasant staff just wouldn’t say it’s a 5 star.
Blanca Redondo
Honestly, our stay at this hotel was really good. The reception staff were particularly amazing – professional and just genuinely committed to making sure we had a great stay. And let's talk about the food service, it was flawless! The food itself was seriously delicious :)
Maybe a few spots could use a little refresh, but that didn't bug us one bit. We had an extremely fulfilling trip, and we'd definitely tell people to ignore those overly critical reviews. They just don't capture how good the experience really is!
Andrew Bailey
We wanted to give the hotel 3.75, 3 seemed harsh but 4 seemed a bit too much.
The hotel itself has nothing majorly wrong with it, the pool area is nice, the reception area is also nice, but in my opinion, it isn’t a 5 star hotel. The food in the buffet leaves a little bit to be desired for, the room was a bit tired and old fashioned and the selection of booze for all inclusive/ultra inclusive isn’t what it should be. We have no doubt that one day, it may have been a 5 star hotel, but it isn’t today and for what you’d expect from a 5 star hotel, this isn’t it. We enjoyed our stay here, but ended up eating out in Kos town a few times and travelled to a few different beaches as the beach near the hotel isn’t that great.
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