Marc Kirsch
It's an unfair comparison but I had visited ikos only weeks earlier which is simply outstanding. This has a different price point and once you accept that you can accept its offering is not the same.
That said whilst the rooms are tired and in need of an upgrade this is a great reasonably priced hotel and excellent for families.
Biggest problem was cold sea water pools and for this reason alone I suspect we wouldn't return
H
I spent over a lot of money on a family holiday and was very disappointed with our experience. The queues for meals, especially breakfast, were absurd—almost like a scrum just to get food. By the time we returned to our table, the food was often cold. Some days, we decided to skip breakfast altogether. The coffee served was lukewarm most mornings.
Our family room felt tired and outdated. Initially, there was a third bed that was too small, but it took a couple of days for them to address this issue. The drinks package was advertised as including branded options, but we only started receiving those after raising our concerns.
Entertainment was limited to just an hour, and there was little atmosphere afterward. The waitstaff at the pool bar seemed disinterested; I had to ask multiple times for a drink one evening, despite it not being busy.
Additionally, I was uncomfortable with the continued serving of foie gras, which I believe is an outdated and unethical practice.
Be cautious of the photographer who may approach you, as they try to sell you a package of 12 photos for €130.
Lastly, trying to relax by the pool was nearly impossible due to the noise from lawnmowers and strimmers.
Overall, I would not recommend this resort. If you can, invest extra and opt for an Ikos resort, as we did last year. This place does not live up to its four-star rating!
Savannah
We recently stayed here for a week and were blown away by the hotel and the service we received. We arrived at the hotel around midnight after our flight and were greeted by front desk staff who took our bags and led us to the restaurant where we were given a complimentary buffet dinner, which we were grateful for after a long flight! Our room was very comfortable, with all the amenities expected. The hotel is stunning, exceptionally well maintained with plenty of pools, bars and restaurants as well as beautiful views across the sea. There is a bus stop just outside the hotel that will take you into Kos town, or there are plenty of e-scooters around to rent, which is what we used.
Every staff member we encountered was so friendly and could not do more for you.
Our only small comment would be for the pool loungers to be more carefully monitored. Hotel policy seems to be that you cannot reserve pool loungers by placing towels on them, but we were confronted by a French family who insisted that they had “booked” our loungers. A sign did go up beside the pool a few days before we left stating that unattended towels would be moved after 30 mins but we did not see this take place. I think it would help if this was more carefully kept an eye on so people aren’t able to “reserve” a sunbed all day with towels.
We thoroughly enjoyed our stay and would recommend this or any Grecotel hotel to friends and family.
David Niner
We stayed here on an all inclusive basis and had a really good holiday.
The food is abundant, with a large variety of choice. It is freshly cooked and well prepared. Everyone will find something they like. You could use the buffet all holiday without getting bored. The bookable restaurants are only worth doing if you are on all inclusive as the menu prices are steep for what you get and not value for money if paying direct.
We found the staff here to be friendly, polite and always wanting to make your stay as good as possible. We had an issue with one of our rooms initially which was sorted to our satisfaction with a minimum of fuss.
This hotel and its grounds are immaculately clean and well cared for. Virtually everywhere you go is spotless. It makes the environment very relaxing. The water feature around the outside dining area has a nice aesthetic too.
The private beach is a bit grey and pebbly but the view across the water to Turkey is nice if a little hazy. This beach faces east so it is better for morning sun bathing. The sun loungers in the beach area are not as comfy as those around the pools.
The pool bar is well placed and has an extensive drinks menu. The 1930s bar near reception is a quieter place to spend the evening with cocktails outside in comfortable seats.
For me it is not 5* though as there are some annoying niggles which they should sort out.
It is basically down to a lack of staff. Most annoying of all is getting to the Lagoon restaurant to find that there are no tables available. This is not because they are full but because there are lots of tables that have been vacated and not cleaned and reset. They need to get on top of this because it is a real negative. In addition, there is never enough staff at the pool bar resulting in long waits in the sun for drinks. This could easily be rectified with a couple of extra bar staff.
Overall, though, we had a really good holiday. Would I recommend it? Yes, but with the staffing caveats above.
Domingo Hernández Santos
The people who work are very friendly but that's what I don't live with. It's a lack of respect. The pools are always occupied while people are sleeping and the hotel can't do anything according to them. The room and the boat door are in bad condition. The air is in bad condition. The conditioning does not cool well, the room was there for 2 days until they left the safe in the room in April since the previous guest had left it closed. In short, I think the quality-price ratio is not in line.
My Booking
