catalina carja
The resort is amazing. Lovely staff. Very friendly and helpful. I was there for a wedding and holiday time and all the staff was very friendly and helpful. The hairdresser at the resort is amazing. She did an amazing job in styling my hair. The food was amazing. I would recommend the place to everyone.
Alexandra
Such a beautiful hotel. We love the Grecotel hotel chain. We’ve been to Rhodes year and we loved it but when we saw this hotel in Kos, we fell in love. The gardens are terrific, such an aesthetic place. The food is the best we have ever had. Huge diversity of culinary styles. Big pools, palm trees, everything you need to see while relaxing. The room was ok, clean and nice.
The problems we had were with the pool water! it was dirty, full of sand because the area that surrounds one of the pools is with sand. And the water was extremely cold! Such a disappointment.. because in rest, the hotel is amazing! We were shivering in the water.. but overall it was an almost perfect vacation!🥰
bina hirani
The hotel itself I would give 4* because of the pools and the way it looked but the rooms were ok. We had lots of mosquitos and flies in our room and also housekeeping would take your towels but not provide fresh ones. Service at the restaurants was very slow (probably because of how hot it is to have worked there) and most of the time they would forget to put your order through or give you something you asked for like a plate, glass of ice etc. The biggest thing for me was the resort DOESN'T have air con or fans.
The lobby, main building and restaurants don't have any cooling control. It is roasting in there. All the bungalows/rooms are spaced far apart so quite a bit of walking and then to enter a building with no air con/fans is a struggle so if you're pregnant or have little children it may be difficult. Your room will have air con but meal times are hot, even an early morning breakfast. They also don't have a water cooler anywhere, not even reception so being a pregnant guest here was very difficult.
The location was ok. A little bit far from anywhere else but taxis were quite cheap.
But overall the hotel was aesthetically pleasing, the spa treatments are ok-ish, the number of pools is great, service was slow, breakfast choices were great, temperature control was very bad and the rooms weren't 5 or 4*, more 3.5*.
Loic Le Pape
Perfect location near kos centre 30 minutes bus
Great services all around.
Staff super nice.
Best to go for all inclusive.
David Niner
We stayed here on an all inclusive basis and had a really good holiday.
The food is abundant, with a large variety of choice. It is freshly cooked and well prepared. Everyone will find something they like. You could use the buffet all holiday without getting bored. The bookable restaurants are only worth doing if you are on all inclusive as the menu prices are steep for what you get and not value for money if paying direct.
We found the staff here to be friendly, polite and always wanting to make your stay as good as possible. We had an issue with one of our rooms initially which was sorted to our satisfaction with a minimum of fuss.
This hotel and its grounds are immaculately clean and well cared for. Virtually everywhere you go is spotless. It makes the environment very relaxing. The water feature around the outside dining area has a nice aesthetic too.
The private beach is a bit grey and pebbly but the view across the water to Turkey is nice if a little hazy. This beach faces east so it is better for morning sun bathing. The sun loungers in the beach area are not as comfy as those around the pools.
The pool bar is well placed and has an extensive drinks menu. The 1930s bar near reception is a quieter place to spend the evening with cocktails outside in comfortable seats.
For me it is not 5* though as there are some annoying niggles which they should sort out.
It is basically down to a lack of staff. Most annoying of all is getting to the Lagoon restaurant to find that there are no tables available. This is not because they are full but because there are lots of tables that have been vacated and not cleaned and reset. They need to get on top of this because it is a real negative. In addition, there is never enough staff at the pool bar resulting in long waits in the sun for drinks. This could easily be rectified with a couple of extra bar staff.
Overall, though, we had a really good holiday. Would I recommend it? Yes, but with the staffing caveats above.
My Booking
