Franck Pasternak
Honestly for the price for a 3 stars hotel it s not so bad as some people said i paid around 700 euros for 2 peoples, all inclusive for one week with simple bedroom but necessary for my holiday.
Some details need to be understand.
Wifi not free for around 30 euros , towels for 7 euros and 10 euros for deposit and the remote of tv and savety box are with condition too . Get ventilator for bedroom. No shampoo but a small soap .but in all If you want more service maybe you need upgrade or spend more in more expensive hotel. For us was good .
If you book you need check your booking properly. After all everything was fine food good staff Really friendly , every day animations who make great moments, flamenco evening👏👏👏👏👏. Got bus station few meters out of hotel added to a small supermarket just meters after the bus station. All around you will find shops , restaurants and beaches around 10 to 15 mn . Finally got great September holidays and great relaxing time .
The massage service is amazing with really friendly and expert italian woman 🙏🙏.
Katy Howard
We love it here, this is our second visit. It’s not fancy but the location is very easy for me to travel to from the airport (I struggle with mobility/energy). The apartments are adequate and clean. There’s always a friendly vibe here without being chaotic and I cannot say enough about the staff. The staff work tirelessly with a smile on their faces. It’s lovely for a casual relaxing holiday. And there are supermarkets nearby for anything extra you need!
Lydia Worth
Would I stay here again, definitely not, rooms were awful, cockroaches everywhere, dead mouse outside our door, wires hanging around in reach of our toddler to grab. The kettle they gave us tripped our electric. Doors in the room don’t lock properly.Food is standard but very limited, pool and bar area was nice and entertainment staff are absolutely lovely.
Satra May Robinson
Please do not let all the bad reviews scare you make the decision for yourself. me and my misses were dreading our holiday after reading them all. Yes the hotel is very outdated and food is not a huge selection but we found the hotel was not dirty our room had no bugs and if it did I would have demanded a change. Staff are super friendly and happy to help there are plenty of sun loungers and only got filled after lunch 10am they were still half empty you can buy a towel for your stay 7 euros each for the length of your stay and a deposit of 10 which you get back when you hand it in. We bought our own towels too. The bus stop is around the corner really easy to go to las americas or any of the sea front places. Drinks are cheap out, food is reasonable. We have actually had a really lovely time here like I said very basic but still enjoyed our holiday
Merris Williamson
I really wish I could give this place more stars, the staff were very good, however the resort is in need of TLC. Our room was clean, but there was a couple of drawer fronts not on properly, the wood of the doors looked like it was rotten at the bottom and the balcony sliding door did not want to stay on the rail. That said the room was a generous size with a separate sleeping area, all the bedding was clean and comfortable. The facilities in the room was bare minimum however it was an all-inclusive holiday so I did not even attempt to use them. The food in the restaurant was nothing fancy, but there was plenty of it and something for everyone. There was a chicken paella dish that was particularly tasty and tempted me for seconds. Nothing wrong at all for the main pool area however I did overhear someone say the kids pool was horrific, I was not tempted to go and see for myself. There was entertainment every day and evening, I was just gutted that I missed the bingo on the Monday, not the fault of the resort, the entertainment host was very good at getting people involved in the events. When I booked this resort it was the cheapest all-inclusive deal at the time, for the price I paid it was what I was expecting, it was advertised as a 3 star, and overall this is probably an accurate reflection.