Chris Williams
My partner and I stayed here for a week in the middle of April. Overall I'd say the hotel was okay for the money we paid.
Our room was rather sparse and definitely needed a refresh. No Aircon and the ceiling fan in the living room/kitchen area had a hole in the ceiling behind it so we were reluctant to turn it on out of fear it would fly off and decapitate one of us. There were also only two electrical sockets in the entire apartment, neither of which were in the bedroom.
We had heard lots of reports of guests rooms being broken into during their stay. Luckily that didn't happen to us but it did put us on our guard, especially after finding out the hotel was also home to full time residents, not strictly hotel guests.
Staff were helpful and friendly, and the food was tasty. My only criticism about the food was that it was a little repetitive, especially breakfast and there wasn't a huge range to choose from. During peak times food was eaten quickly and not replenished at the same rate so you'd often have to wait.
While I can't say I'd recommend the hotel, it wasn't an awful experience for us personally, but I certainly wouldn't be in a rush to go back.
Chloe Gillan
Rooms are nothing like the photos. The shower head must never get cleaned. The food in the restaurant was tolerable. Sometimes the service was very good from the staff and bar staff but other times it felt like you just were not wanted.
The guy who did the entertainment throughout the day and at night was amazing he is the only thing about the place that was good.
Cherry
This was my first holiday in 2.5 years. I've been coming to this hotel for almost 10 years. And I can safely say it has massively gone downhill since I first stayed.
Anna on reception isn't welcoming at all when you check in. No smiles, no kindness or warmness about her. How she still works there is beyond me.
However there was a gentleman who worked on reception who was lovely. So friendly and chatty if you were just passing through or needed any help/info.
The rooms are very old and in serious need of updating. We had a room to sleep 3, which was just a third bed placed in the living room. The drawers were broken and barely usable. The light above the mirror in the bedroom was flickering, but credit where it's due when we mentioned this to reception it was fixed promptly.
The WiFi isn't free and you have to pay for it, which baffles me in this day & age when so many places it's free. So I just used my own phone data but signal wasn't always great. You also had to pay extra for the use of a safe. Which I do recommend as I've heard of many people having things taken from their room.
The tap in the bath didn't run properly. To have a bath you had to fill it up using the shower which isn't ideal and obviously time consuming.
The sunbeds in the pool area have a lot that need replacing.
Food is pretty decent with different choices each lunch and dinner time. Often a great salad selection and choices for both meat eaters and vegetarians. At breakfast time one of the hot drinks machines kept breaking, which meant most mornings there was a large queue for hot drinks. Desserts were much the same most nights, the cakes don't really taste of much so I always opted for a bowl of ice cream or some kiwi fruit. Restaurant staff were always very hard working and friendly. As were the bar staff! Credit to them for their hard work and politeness. A credit to the hotel.
The entertainment team....im used to there being between 3-5 of them. However this time there was only 2, which is perhaps very hard work for them, and only 4/5 activities on offer per day when usually there's a lot more. Lauren was very friendly and encouraged people to join in, but was never pushy. The other guy (never got his name) was very much trying to make sure attention was always on him. And not in a cheeky chappy kind of way. I feel sorry for the entertainment team because the resources they have to use are years old and in desperate need of replacement.
Entertainment at night was only 9.15 while 10 most nights. People used to be able to watch the entertainment then get up and have a dance all together and enjoy the night. It almost seemed pointless getting ready for an evening of entertainment for a mere 45minutes.
The location of the hotel is good. Walking to Las Galletas is easy, with a lovely harbour and ice cream shop. Now the Ten Bel place has been updated and has a supermarket in it this is a it more of a pleasant walk than it used to be. There's also a lovely walk along the sea near by that is popular with dog walkers and joggers, as well as a gentle walk on Yellow Mountain.
The bus to las Americas comes near by the hotel and costs €1.50 each way and takes about 35mins ish.
As I've seen a huge decline in this hotel I can't say it'll be at the top of my list for a while, which is very sad to say as I've had some lovely holidays and memories at this hotel. However general consensus around the pool with other regular visitors is that the hotel has massively declined.
AnnJane Donohue
Don't bother! We booked for a bit of Easter holiday sun (9-16th April 2025) We got the sun but the hotel left a lot to be desired, even for a budget hotel.
The rooms were dated and reminded me of a hostel experience Id once had as a student! Fine when you are 18 but not 30 years later with 2 kids!
Note to all, if you have a late departure they insist on cutting off your wrist bands when you hand in your room key at noon. Our transfer time was 17:00 so we had 5 hours to kill! They give you a voucher so that you can go into the 'restaurant' and get lunch (didn't bother) but if want to be able to stay hydrated around the pool then no can do at Don Pedro!
One guy on reception was lovely and very helpful, and the entertainment people were upbeat and enthusiastic but apart from that some of them were just downright rude! I felt like i had travelled back in time to the Armada
My advice: Stay home and get a sunlamp!
TigerVlad84
Hello, here's an honest review of this hotel. We visited as a family from the UK just a few days ago, stayed for 5 nights, booked thru sunshine holidays. The place is 3 stars but looks a bit run down in places, the rooms are dated, furniture is old, but everything works and overall decent. You pay to rent lounger towels if you want or just buy your own from shops. You have to pay for WIFI, and a deposit for the tv remote in the room if you're phone doesn't have an for it. Mine did. The staff are welcoming and nice, helpful when needed but that's about it. Most of them that work directly with the customers seem to speak many languages. Plenty of tourists from the UK, France, Scandinavia, Eastern Europe even Russians who are everywhere for some reason, so people are happy with the place. But remember this is not 4 or 5 stars, you get what you pay for. There is a decent reception area, you walk through, then you have the restaurant on the left, and after that the complex sprawls everywhere, with a central pool in the middle and a kids pool at the corner of it. the bar is to the left of the pool, that's where most stay during the day. The complex is mostly hotel apartments with a few of them seem to be sold and the owners live on site. If you explore, you can find a little footbal court, a sand volleyball court and a mostly abandoned bowls area. There are the usual rules of don't reserve your lounger but most still do early morning, no music in the pool area from your phone or speaker as you get some from the bar sound system etc. There are loads of trees and plants around the place, and green parrots everywhere which were a joy to see. Our kids were happy with everything, maybe the pool water could be heated a bit, most people don't go in because of it. Same with the kids pool which is in the shade most of the day. Maybe it isn't a problem in the summer. Entertainment by the bar in the evenings, we didn't bother with it as we have little kids, but it can get loud if your apartment is close to that area. The food was decent, pretty good variety and quality, plenty of fruit and deserts, usual bar with cheap all inclusive drinks, again everything in line with the price you pay and the rating. Same stuff with the reviews here or on google, most people that write these reviews like to complain, the ones that were happy with it don't bother so you don't get a realistic view of it. But that's what you get here, a decent but somewhat dated place that works for the majority, if you want a cheap getaway in the south of the island you won't get much cheaper than this, and it's a good deal. So 4/5 from us. Thanks again to the staff and maybe see you again!
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