Chris Williams
My partner and I stayed here for a week in the middle of April. Overall I'd say the hotel was okay for the money we paid.
Our room was rather sparse and definitely needed a refresh. No Aircon and the ceiling fan in the living room/kitchen area had a hole in the ceiling behind it so we were reluctant to turn it on out of fear it would fly off and decapitate one of us. There were also only two electrical sockets in the entire apartment, neither of which were in the bedroom.
We had heard lots of reports of guests rooms being broken into during their stay. Luckily that didn't happen to us but it did put us on our guard, especially after finding out the hotel was also home to full time residents, not strictly hotel guests.
Staff were helpful and friendly, and the food was tasty. My only criticism about the food was that it was a little repetitive, especially breakfast and there wasn't a huge range to choose from. During peak times food was eaten quickly and not replenished at the same rate so you'd often have to wait.
While I can't say I'd recommend the hotel, it wasn't an awful experience for us personally, but I certainly wouldn't be in a rush to go back.
AnnJane Donohue
Don't bother! We booked for a bit of Easter holiday sun (9-16th April 2025) We got the sun but the hotel left a lot to be desired, even for a budget hotel.
The rooms were dated and reminded me of a hostel experience Id once had as a student! Fine when you are 18 but not 30 years later with 2 kids!
Note to all, if you have a late departure they insist on cutting off your wrist bands when you hand in your room key at noon. Our transfer time was 17:00 so we had 5 hours to kill! They give you a voucher so that you can go into the 'restaurant' and get lunch (didn't bother) but if want to be able to stay hydrated around the pool then no can do at Don Pedro!
One guy on reception was lovely and very helpful, and the entertainment people were upbeat and enthusiastic but apart from that some of them were just downright rude! I felt like i had travelled back in time to the Armada
My advice: Stay home and get a sunlamp!
Cherry
This was my first holiday in 2.5 years. I've been coming to this hotel for almost 10 years. And I can safely say it has massively gone downhill since I first stayed.
Anna on reception isn't welcoming at all when you check in. No smiles, no kindness or warmness about her. How she still works there is beyond me.
However there was a gentleman who worked on reception who was lovely. So friendly and chatty if you were just passing through or needed any help/info.
The rooms are very old and in serious need of updating. We had a room to sleep 3, which was just a third bed placed in the living room. The drawers were broken and barely usable. The light above the mirror in the bedroom was flickering, but credit where it's due when we mentioned this to reception it was fixed promptly.
The WiFi isn't free and you have to pay for it, which baffles me in this day & age when so many places it's free. So I just used my own phone data but signal wasn't always great. You also had to pay extra for the use of a safe. Which I do recommend as I've heard of many people having things taken from their room.
The tap in the bath didn't run properly. To have a bath you had to fill it up using the shower which isn't ideal and obviously time consuming.
The sunbeds in the pool area have a lot that need replacing.
Food is pretty decent with different choices each lunch and dinner time. Often a great salad selection and choices for both meat eaters and vegetarians. At breakfast time one of the hot drinks machines kept breaking, which meant most mornings there was a large queue for hot drinks. Desserts were much the same most nights, the cakes don't really taste of much so I always opted for a bowl of ice cream or some kiwi fruit. Restaurant staff were always very hard working and friendly. As were the bar staff! Credit to them for their hard work and politeness. A credit to the hotel.
The entertainment team....im used to there being between 3-5 of them. However this time there was only 2, which is perhaps very hard work for them, and only 4/5 activities on offer per day when usually there's a lot more. Lauren was very friendly and encouraged people to join in, but was never pushy. The other guy (never got his name) was very much trying to make sure attention was always on him. And not in a cheeky chappy kind of way. I feel sorry for the entertainment team because the resources they have to use are years old and in desperate need of replacement.
Entertainment at night was only 9.15 while 10 most nights. People used to be able to watch the entertainment then get up and have a dance all together and enjoy the night. It almost seemed pointless getting ready for an evening of entertainment for a mere 45minutes.
The location of the hotel is good. Walking to Las Galletas is easy, with a lovely harbour and ice cream shop. Now the Ten Bel place has been updated and has a supermarket in it this is a it more of a pleasant walk than it used to be. There's also a lovely walk along the sea near by that is popular with dog walkers and joggers, as well as a gentle walk on Yellow Mountain.
The bus to las Americas comes near by the hotel and costs €1.50 each way and takes about 35mins ish.
As I've seen a huge decline in this hotel I can't say it'll be at the top of my list for a while, which is very sad to say as I've had some lovely holidays and memories at this hotel. However general consensus around the pool with other regular visitors is that the hotel has massively declined.
campusik
Very nice hotel, maybe not luxury but clean and with a climate. There is a nice cafeteria with delicious and various food, everyone will find something for themselves. Also the outside pool is nice, you can swim, relax and have a drink or snack in outside bar. The service is very nice and helpful, they can help you to rent a car and recommend what is worth to see, where to shop, call the taxi etc. Generally we loved it.
Stephen Cox
We enjoyed our holiday, but first impressions aren't great. Parts of the hotel desperately need a coat of paint, taps are so old that the chrome has worn off, light in our room was missing a shade, it looks as if only a minimum amount has been spent on maintenance for 40 years. But the food is good if a bit limited especially deserts which were very samey. Staff excellent. Sunbeds definitely need renewing - faded and saggy. Entertainment not up to much, but animation duo did their best with enthusiasm. Drinks served in paper cups, and you couldn't use your own plastic one -why? WiFi €30 per device which is outrageous! But once you got used to it, we had a good holiday, helped by the excellent staff and decent food.