Holidays to Costa del Silencio

Satra May Robinson

Please do not let all the bad reviews scare you make the decision for yourself. me and my misses were dreading our holiday after reading them all. Yes the hotel is very outdated and food is not a huge selection but we found the hotel was not dirty our room had no bugs and if it did I would have demanded a change. Staff are super friendly and happy to help there are plenty of sun loungers and only got filled after lunch 10am they were still half empty you can buy a towel for your stay 7 euros each for the length of your stay and a deposit of 10 which you get back when you hand it in. We bought our own towels too. The bus stop is around the corner really easy to go to las americas or any of the sea front places. Drinks are cheap out, food is reasonable. We have actually had a really lovely time here like I said very basic but still enjoyed our holiday

Merris Williamson

I really wish I could give this place more stars, the staff were very good, however the resort is in need of TLC. Our room was clean, but there was a couple of drawer fronts not on properly, the wood of the doors looked like it was rotten at the bottom and the balcony sliding door did not want to stay on the rail. That said the room was a generous size with a separate sleeping area, all the bedding was clean and comfortable. The facilities in the room was bare minimum however it was an all-inclusive holiday so I did not even attempt to use them. The food in the restaurant was nothing fancy, but there was plenty of it and something for everyone. There was a chicken paella dish that was particularly tasty and tempted me for seconds. Nothing wrong at all for the main pool area however I did overhear someone say the kids pool was horrific, I was not tempted to go and see for myself. There was entertainment every day and evening, I was just gutted that I missed the bingo on the Monday, not the fault of the resort, the entertainment host was very good at getting people involved in the events. When I booked this resort it was the cheapest all-inclusive deal at the time, for the price I paid it was what I was expecting, it was advertised as a 3 star, and overall this is probably an accurate reflection.

Chris Williams

My partner and I stayed here for a week in the middle of April. Overall I'd say the hotel was okay for the money we paid. Our room was rather sparse and definitely needed a refresh. No Aircon and the ceiling fan in the living room/kitchen area had a hole in the ceiling behind it so we were reluctant to turn it on out of fear it would fly off and decapitate one of us. There were also only two electrical sockets in the entire apartment, neither of which were in the bedroom. We had heard lots of reports of guests rooms being broken into during their stay. Luckily that didn't happen to us but it did put us on our guard, especially after finding out the hotel was also home to full time residents, not strictly hotel guests. Staff were helpful and friendly, and the food was tasty. My only criticism about the food was that it was a little repetitive, especially breakfast and there wasn't a huge range to choose from. During peak times food was eaten quickly and not replenished at the same rate so you'd often have to wait. While I can't say I'd recommend the hotel, it wasn't an awful experience for us personally, but I certainly wouldn't be in a rush to go back.

Steff Davis

Staff are awesome, kind, patient and helpful. Overall hotel condition - good enough. Everything was a little past its best and in need of some TLC. E.g.: Some doors warped and/or peeling paint, some tiles cracked, some walls needing repainted, ceiling fans a bit wobbly) Area very quiet 🥰 No air conditioning. All inclusive cups are TINY for drinks, 125ml soft drinks, 150ml alcohol with mixer. Food was ok, Pork every night, not many vegetarian options as most things had pork cooked with it even the fish/seafood paella often had pork/ham mixed in!

Izzy Wise newman

Stayed here for a week and it was terrible experience all round I would not call it a 1 let alone a 3 star you have to pay for a remote,kettle, if u loose ur wristband u have to pay 150£ for adults and £75 for a kids. The entertainment only go on for an hour from 9:30pm, all inclusive stops at 10:30pm then they make you pay for drinks the only good thing was the food. It’s literally a remote location where there’s only supermarket the locals made us feel unwelcome it’s so difficult to get a taxi there. If you are travelling with a baby they provide cots and high chairs but there is no baby changing facilities at all. There not enough umbrellas at the pool. The reception staff are horrible and all have an attitude. They kick you out your room by 10:30am - 12pm cutting off your wristband meaning if you have a late flight out you cannot stay in ur room. probably wouldn’t return wasted 3.5k to stay here. No floats allowed and lifeguard doesn’t rush to you in an emergency

Luke Barker

I stayed at Ona Alborada in Las Galletas for 8 nights as a solo traveller, and overall I was really impressed. The room felt freshly decorated and was comfortable throughout my stay. The hotel itself is in a fantastic location – right by the sea and only a short walk to a small, quiet, traditional town with some amazing restaurants nearby. Honestly, I don’t understand how this hotel only has 3 stars. One small frustration was with towels. I was only provided with one bath towel for the whole 8 nights. Housekeeping did give me a fresh one when they cleaned on Monday, but otherwise I only had the single towel, unless I wanted to go to reception and pay a €10 deposit for another. The pool area and surroundings are lovely, and the staff were friendly whenever I needed anything. Overall, great value for money and a place I’d be happy to return to.

Daniel

Had a lovely stay at this hotel. Rooms were really clean and modern. The exterior looks a little dated but they are spending money improving and Im sure this will get better. The pool is a natural salt water pool ( a first for us) which we loved. When the tide pushed sea weed in they drained the pool in the evening and it was cleaned. We didnt see one cockroach and I feel this hotel is making a big effort to improve from shady reviews in the past. The hotel restaurant wasn't quite ready so we didn't eat in the hotel but there's lots of restaurants near by to choose from though. Staff are friendly and attentive. It's certainly not the Ritz but if you're looking for something clean and comfortable this hotel ticks all the boxes and I couldn't fault it.

Viktor

Ona Alborada is one of the nicer hotels in the Las Galletas area. The hotel is currently undergoing renovations, so expect some construction noise during the day. While the rooms are comfortable and recently renovated, the exterior of the hotel looks rather shabby. The hotel staff are very kind and helpful. It’s clear that many of the issues are due to infrastructure problems, which are beyond their control. One such issue was the presence of cockroaches. On our second evening, we discovered a large cockroach on the kitchen counter. Moments later, when we lifted the toaster, six more—two large and four medium-sized—scurried out from underneath. We managed to kill one and immediately reported the incident to the receptionist. His initial response—laughter, a reference to the song "La Cucaracha," a shrug, and a can of bug spray—was disappointing, as no room change or real assistance was offered at the time. However, the following morning, we requested a room change again and were thankfully given a new room. As a kind gesture, we also received a bottle of wine, which we really appreciated. Fortunately, aside from one cockroach in the bathroom, the rest of our stay was peaceful. We bought cockroach killing bait in order to be safe. We were bitten by bedbugs a couple nights, so keep that in mind. It’s worth noting that cockroaches are a common insect on the island, so occasional sightings may be unavoidable. The rooms are clean and modern, though the bathroom’s air-drying system doesn’t work—leaving the door open helps prevent mold. The pool area is cozy and a good place to relax. However, the water was quite dirty despite the staff’s ongoing efforts to clean it. Many locals seem to use the pool as well, making it feel more like a public facility than a private amenity for hotel guests. The pool is only open from 10:00 to 18:00. We were told this is not a hotel-specific rule but rather an island-wide regulation, which seems to be standard practice in this region. The spa area next to the pool is currently a large construction site, which affects the overall atmosphere. Additionally, there is no free luggage storage available—you must pay if you want to leave your bags after checkout. Cleaning service is only offered once per week, and not at all if your stay is shorter than seven days. You can only check in at 16:00 and must leave before 10. All in all, it wasn’t a bad stay. 5/10.

Katarina Todosijević

Alborada exceeded our expectations! Super friendly staff, spacious and well equipped rooms along with the salt water pool made our stay very pleasant. I loved the open hallway concept. The only downside would be having to pay for additional towels. Reading up on the hotel history along with the forseen renovations, we're looking forward to visiting again :)

Romeñ Ar Bloaz

The hotel has bad marks but if you check most of the bad reviews are old and good ones are recent. We stayed 3 nights there. Very nice facilities, lobby, friendly staff, nice pool area with sea view. If I have to find some minor problems : they were not able to extend our stay because they seem to have an archaic electronic system unable to add one night to an existing booking and requiring new booking of minimum 2 nights... Also, an access to the beach would be nice rather than turn around the whole building. But globally a nice place for a good price.