Anna Vilishchuk
The hotel impressed me with its beautiful building and friendly staff, but what stood out the most was their humanity. When it was my husband's birthday, they kindly agreed to prepare a small cake. It was an unforgettable experience when they brought it to him at breakfast with a lit candle and heartfelt congratulations. Moments like these are often remembered and shared with friends, making it a wonderful opportunity to recommend this place to other visitors. In today's world, it is truly special to meet people who are willing to help with such small, thoughtful gestures, especially when there’s little time to prepare a surprise.
Ana
Spa zone should have been renovated 15 years ago! The whole hotel is outdated and needs an upgrade. I don’t think the price per night is fair for this quality.
Meanwhile the breakfast was good. The stay overall wasn’t.
Eleanor Walsh
I'm honestly not at all happy with my stay here. After asking several times for a room with a good view, I ended up with a room with a window overlooking some shabby houses nearby. The room's cleanliness leaves much to be desired. The room is small for the price. The buffet food is inedible. The La Ola bar is a bit better, although the waiters are inattentive. Marta and Alberto from the kitchen are very friendly and address all our needs, and the food is even better there. However, I wouldn't return.
Scrambler Jaxx
31.08.25 came back for a 4 night stay but chose half board this time not b &b as in June this year. Chose half board as I had a look in the dinning room at dinner time last time we stayed and it looked good. How disappointed we were, all the hot food in the dinning room was cold. The old mad chef in charge was his usual unpleasant self. Each night there was a meat hanging on a scewa, chicken, beef, pork but it was always cold or tough as old boots. The beef one night just could not be cut even with a steak knife. If you asked for one of the raw meats on display to be cooked, they gave you the over cooked meats from under the counter. The chips were undercooked and cold as well. It was all very frustrating it could have been so good. Breakfast was the same, bacon overcooked, beans cold, porridge cold. The best part was the pasta which a lovely lady cooked fresh each night. We could only get a side sea view not a suite like in June but it was great, spotless clean as always, lovely bathroom. We did have a problem with one of tge twin beds, I sat on the side of it and it tipped up, after checking we found it fad one caster and legs not all the same length. We told reception first night but it didn't get fixed till two days later. The sliding wardrobe doors stuck and was difficult to open and covered the set of drawers which we couldn't use, we reported it but nothing was done. This is a beautiful hotel but they need to sort out the restaurant. There is an escalator up to the restaurant but when it is busy people are queuing on it. If you buy drinks at dinner you pay on the way out of the restaurant but this also caused a bottleneck, not well thought out.
June, 2025 We are staying at the MS at the moment and cannot fault the hotel. The hotel is amazing, the decor is beautiful and the staff are lovely and very helpful. The restaurant is amazing, the food is fantastic and presented in such a way as to really give a wow factor. There is everything you could possibly want and more. The restaurant is stunning and the view over the pool and beach is lovely. We would definitely come back and do not understand why people have written bad reviews. Yes the hotel looks dated but it is typical old Spainish colours. The bedrooms are massive, the bathroom has a fabulous large bath and separate shower and the hotel provide toothbrushes and paste, shower caps, combs a sponge and even a razor and shaving foam which are excellent quality. The hand wash and moisturisers are all by Ritual and are lovely. Everything is thought about. The biggest selling point is the cleanliness, the hotel is spotless and the cleaners do an amazing job.
The only problem we encountered was the guests, running to be first to get a sun beds at 8.30 am. It is embarrassing really. There are plenty of sun beds so no need for any of it. They line up waiting for the doors to open then literally run for the beds then leave there towels and go. Very annoying.
Anaïs
Very disappointed with this hotel. The only positive point is the buffet (one of the best I've seen) and the pool. Otherwise, the furniture in the rooms is very old-fashioned. The shower is dysfunctional: if you want a minimum of hot water, the water has to come out of the shower head AND the tap, so the pressure is mediocre. The staff without the restaurant completely ruin the experience, even though the food is good and with plenty of choice. The staff are haughty. They bring us 3 tickets to sign even though we had only ordered 2 bottles of water, and when we explained this, they take us for fools (even though we're not going to pay for 3 bottles if we've ordered 2...). Similarly, when I asked the waiter if he had any other bottles of water that were a little cheaper, he replied “go and drink the sea water”. Me and my family will never come back.
My Booking
