markg5452
Thus hotel is ideally situated in the heart of Alicante. It has clean room rooms and an inviting reception area and a good restaurant on the upper floors. The staff are warm and friendly and the breakfast is excellent. It is a great base from which to explore Alicante and the wider Costa Blanca. Lots to do and see and some really fabulous restaurants nearby. I would recommend this hotel to anybody wanting a city break to Alicante.
Sofia
Location great, close to everything. Thin paper walls. If you are in the last floor you will hear the kitchen noise and anyone who is in the corridor. If you go during “Semana Santa”, you won’t be able to sleep due to the drums and music outside until very late. Everything can be heard from outside, even if you are in the top floors.
There’s only two little elevators for 26 floors, with capacity for four people. Creating long waiting times, and squishing yourself with other people. Super expensive for what it is.
If you pay for having dinner included, you will have very little options to choose from (3), not even one drink included, you have to pay extra for that. At least the waiters and waitresses are nice.
It smells really bad in the corridors and elevators. Like something is rotten.
After leaving the hotel we get an unknown charge on our card of over 100€ (when we haven’t used anything from the mini bar, nor broken anything, the drinks at the restaurant were paid with cash).
The walls have creases everywhere, in the very VERY thin balcony there’s humidities in the roof. The only good thing is the views.
RomanS5 K
The city hotel which is close to the beach, shops and restaurants. The room was clean with all amenities in place. The only down side was service in F&B outlets. The guys not interested to provide the sevice to the in house guests. Not only me, the other people were not greeted with a smile. Reception girls were superfriendly and professional (5 star service).
Terry Walters
I have mixed reactions to this hotel. Great location, ok sized room, which was clean with everything you need, great buffet style breakfast with so much choice but a terrible night's sleep due to the walls being so thin. Banging doors and loud voices could be heard all night from above and next door. It's not great if you have a young family or a light sleeper. We will definitely be returning to Alicante, but unfortunately, not this hotel.
HAO DING
I’m very disappointed with this hotel, the hotel is the worst experience I ever had in my travel to Spain in past few years.
First of all, I booked the room with sea view, the sea view feather was specially mentioned on their website, there is nowhere on their website said the sea view room is not guaranteed. However, when I arrived they told me there is no sea view room available, what they said on the website is not guaranteed, what a joke! you paid extra for the sea view room and you’re told it’s not guaranteed, I never been to any hotel can’t give the room what you paid for. The even worst part was after I complaint, they said they can only give me the room for 1 night(instead of 3 nights), and it’s non-sea view room and I have to argue with them again, they’re just tell you you’re not guaranteed to get the sea view room. In case the hotel tried to argue here, I also attached their website booking which there is no mention you’re not guaranteed to get this type of room.
Secondly, the other review mentioned of sewage smell and noise is accurate, the hotel is by the road and very noisy, and we stayed in 2 different rooms and both have the unpleasant smell.
And the hotel is no where near 4 stars. The only thing positive about this hotel is centrally located, but it there’re many other hotels nearby to choose from.
My Booking
