Sofia
Location great, close to everything. Thin paper walls. If you are in the last floor you will hear the kitchen noise and anyone who is in the corridor. If you go during “Semana Santa”, you won’t be able to sleep due to the drums and music outside until very late. Everything can be heard from outside, even if you are in the top floors.
There’s only two little elevators for 26 floors, with capacity for four people. Creating long waiting times, and squishing yourself with other people. Super expensive for what it is.
If you pay for having dinner included, you will have very little options to choose from (3), not even one drink included, you have to pay extra for that. At least the waiters and waitresses are nice.
It smells really bad in the corridors and elevators. Like something is rotten.
After leaving the hotel we get an unknown charge on our card of over 100€ (when we haven’t used anything from the mini bar, nor broken anything, the drinks at the restaurant were paid with cash).
The walls have creases everywhere, in the very VERY thin balcony there’s humidities in the roof. The only good thing is the views.
Q
Beautiful view overlooking the marina and the castle. Very close to everything, all the hustle and bustle with areas to visit. A good paella want too far to get for great service. This place provided what was simply needed for a week's stay. Not too far from casino and areas of interest. The view is the selling point.
Jac
Great location by Marina and great views from our room on the 15th floor. We have views over Marina and Castle
Staff are very welcoming and helpful.
Breakfast was included in price and has a varied choice to suit all. And lots of cakes and pastries 🍰😋
Maria Giada Curia
I had high hopes for this hotel, but unfortunately, the experience fell far short of expectations. From the moment I arrived, multiple problems became apparent that significantly impacted the quality of my stay.
The first red flag was the unpleasant odor permeating the stairwells, which was immediately noticeable and quite off-putting. The room's acoustic design was severely lacking, with sound traveling effortlessly between rooms. Throughout the night, I was constantly disturbed by the sounds of neighboring guests' snoring and the continuous slamming of doors, making restful sleep nearly impossible.
Customer service and room amenities were equally disappointing. Upon arrival, I was surprised to find no toiletries in the room, and I had to specifically request a shower cap from the reception desk. Even basic courtesies seemed to be an afterthought - a simple cup of tea I enjoyed was not replenished the following day, a small but telling detail about the hotel's attention to guest comfort.
The elevator situation was frustrating. It was extremely slow and overcrowded, especially during meal times. The security protocol was particularly concerning, as restaurant guests from outside could potentially access room floors by sharing an elevator with hotel guests.
The breakfast was uninspired and repetitive, offering the same limited selection of pastries, yogurts, and cereals each day. This lack of variety quickly became monotonous and failed to provide a satisfying start to the day.
In summary, this hotel requires significant improvements in hygiene, soundproofing, service quality, and guest amenities. I cannot recommend it for travelers seeking a comfortable and restful stay.
Colin Tayler
Located 2 minutes walk from the marina.
Easy advance check in and efficient, friendly staff at the front desk.
Fast lift which is useful given the number of floors.
Rooms clean and neutrally decorated. Everything present that you might need. Great views.
The bar and restaurant on the top floor are worth a visit, although it can get crowded and noisy up there.
My Booking
