Andrew Welby
What a fantastic hotel to stay in, from getting there to leaving the staff couldn't do enough for us, they where so friendly and polite. We had a first floor room because of my mobility,it was really nice clean and big and had a large walk in shower. Balcony was great with a pool view. The pool and the garden's around it were an absolute delight. The food was really good,even my wife who's a fussy eater thought it was good and hot. The reception staff were great and really helpful especially the lady on reception who I can't remember her name, sorry. The bar staff were so friendly and jolly and chatty. We couldn't complain about anything at this hotel,we would definitely go back in a heartbeat, hopefully soon. The area it was in has everything you could possibly need as well, from shops to restaurants and bars,and just a 10 minute walk to the beach,what more could you ask for. The place was spotless, classy and elegant. Well done Meliá benidorm,what a credit to your owners and all your staff,we love you all.
Kwazy Canuck
We did have a nice stay here but if it hadn’t been for the fantastic staff members, Selena and Rosa, our stay would be considered lacklustre. Without a doubt the wonderful Selena was so kind and efficient in taking care of our needs on The Level and Rosa was truly amazing in ensuring that club room was operating with efficiency in terms of food and beverage. My wife’s gluten free needs were met very well. Unfortunately, our room was very dated in terms of the stained and damaged furniture. It would have been incredible had the hotel updated damaged, dirty and stained furniture. At any rate, we liked our mini break to Benidorm and are grateful to met such fine people as Rosa and Selena!!
Sharon Black
First time I booked here was 15 years ago and found it lovely, booked again and was a bit concerned it still wasn't at the same 4 star standard but was pleasantly surprised. The only negative is the wine they serve is nasty, it is not like wine prices are not cheap enough. I can go to Lidl over the road and can get a nicer tasting wine. I know you can pay for a more expensive wine at the bar but just serve a better quality wine. All staff very attentive, rooms clean and pool area nice.
Thea Handley
One of the bestest hotels in benidorm
Everything runs smoothly and well
Food lovely and lots of fresh ingredients and choices
Staff attentive that's all staff from reception to food and drink
Hotel a bit dated but the views are incredible from the rooms And the Rooms are clean and fresh
Good quality toiletries in the rooms as well
Good storage space and balcony size
Hotel is huge but all maintained well
Lifts work efficiently.
Pool area is amazing.
On site parking area
Games area
Wellness area
Dining room is light airy tables set beautifully as well and good spacing between tables as well.
All round great experience, highly recommend a visit pay slightly more to other hotels but you get what you pay for.
Entertainment can be Spanish based but it still entertaining.
Slightly out of main town but great service links
Fabulous bars nearby, I would recommend rock and roll house across the road to the left of the hotel.
Martin Barrington
I have just returned after spending Christmas at The Melia and it was absolutely perfect! I couldn't complain about anything. Staff were perfect, breakfast was great and in a perfect location, not far from the beach or the strip. The lady with curly hair on reception was so helpful. Anyone who complains about this hotel expect far too much! I was disappointed to leave, and I will definitely be returning