Sandos Monaco Beach Hotel and Spa

Quenton Munslow

Booked the all inclusive package, well worth the money. Reception was efficient and quick, polite.. Room was clean and bright, good terrace with a sea view. Plenty of channels on the TV including many UK channels. The spa area although 20 euros was worth it, very relaxing and big and plenty of room. The food was very good, 3 meals a day, wide selection of food, drinks brought to your table by pleasant and efficient staff. Overall, I would definitely return here.

Emily Michelle

We stayed at Sandos Monaco for 3 nights as a couple in our early 20s. Overall, the hotel was disappointing and felt more like a 3-star hotel than 4-star. We had a standard room on the 16th floor (room 1608). The room itself was very basic and not soundproof at all. The biggest issue was the lifts — we regularly waited around 10 minutes, and they stopped on multiple floors each time. On one of the days, the water was turned off for the entire day due to building work, and we were not informed of this before or during our stay, which was really unacceptable. Cleanliness was a big concern. In the restaurant, almost every plate we picked up was dirty on both the top and bottom, including glasses and cutlery. We also had silverfish coming out from under our bed, which was unpleasant. The staff were generally slow and didn’t speak or understand English very well. Service felt geared towards the older guests — we were the youngest people there, and staff mostly focused on serving drinks to older tables. The atmosphere from other guests was quite obnoxious at times, but this may be due to the age demographic the hotel attracts. Food and drink were very basic and mostly the same each day. As a vegetarian, options were very limited, and many dishes weren’t labelled, which also wouldn’t be suitable for anyone with allergies. The food was often bland, cold, and tasted of nothing. Facilities were mixed. The spa itself was nice and probably the best part of the hotel, but we weren’t told that it had to be paid for separately when booking through On the Beach. We also had to pay extra for flip-flops and swimming caps, and the changing rooms had no locks on the doors. An older lady slipped in the changing area, which was concerning. The bathroom doors in the rooms also don’t lock. The outdoor pool was very cold, although this is understandable for the time of year. Entertainment wasn’t great and definitely not aimed at younger guests. The location is excellent — about a 5-minute walk to the beach and the strip, very central with lots of shops nearby. Neptune’s is especially worth visiting. We also did an excursion with Marco Polo to Algar Waterfalls and Guadalest, which was lovely and a highlight of the trip. Overall, this hotel may suit older guests who are happy with bland food and slower service, and it’s okay for a cheap staycation. However, it didn’t meet 4-star expectations for us, and we wouldn’t return.

Deana Markey

Another great trip to this brilliant hotel. The facilities are amazing but the best thing is the staff. From a bright smiling super helpful Karim as soon as you arrive to the best restaurant manager Raul the fabulous Nicky who will help you with anything and everything and wonderful Roxana at the bar. You are who mak the hotel a home for home and I will be back soon.

Ceri Morgan

Fantastic hotel, staff are so welcoming highly recommend to all. Nicky the hotel representative is so pationate and helpful with advice and tips for exploring the surrounding area. Couldn't have wished for a better holiday. We will be returning.

Melissa

Can’t say enough about this hotel, it’s amazing frankly! The staff cannot do more for you, the bar team are superb and very generous. The animation team are wonderful, particularly Judith and Oscar, they really go out of their way to make you included, entertained and loved 🥰 The waiting staff are mega efficient and incredibly friendly. The rooms are probably due an upgrade soon as they are a little dated, but very very clean and functional with nice touches of fridge, coffee machine and safe etc. good views of the sea.located smack bang in the middle of the old town and the strip so 10 mins in either direction and you’re in the middle of the action if you want but plenty to keep you entertained all day long. The food is buffet style with themed nights throughout the week such as Asian and Mexican. Gala night on Friday is our favourite with prawns for days 🦐