Charlie Strick
Me and my partner stayed at this hotel for 5 days and had a fairly pleasant time. The rooms were cleaned daily to a decent extent (bins emptied, beds made etc) but there were many marks on walls, shower and lamps hanging very loose around our room. The balcony was nice, decent size and had a fantastic view of the surrounding area and above the pool (third floor). The guests either side of us unfortunately were extremely unpleasant, on our last night here a huge group of guests piled into the neighbouring apartment, heavily smoking and blasting music to the point it felt like I had headphones on! No sleep for me before my transfer!… another night we had 20 solid minutes of people hanging outside our door, trying to get into our room via the handle. Rather scary!
On a positive note, the breakfast service we paid for was pleasant and offered a decent selection every morning we ate there. The pool itself was clean and spacious, despite there seeming to be a lot of rubbish poolside and in the surrounding areas which wasn’t overly pretty.
The location of the hotel is on an extremely steep hill, so beware if you’re travelling with young children or elderly folk. It wasn’t too bad for us as we’re in our 20’s but we opted for a taxi back up the hill most nights. The hotel is fairly close to the main strip with a 10 min walk inbetween, full of bars, bistros and restaurants.
Overall for our first holiday it was fairly pleasant, we didn’t spend too much time in the hotel as a whole but the time we spent here was okay, definitely has its faults :(
Jordan James
A Peaceful Stay at Benidorm East by Pierre & Vacances 🌴
We arrived in the early hours (2am) and were pleasantly surprised by how smooth and hassle-free the check-in process was—quick, friendly, and efficient. The reception area immediately set a positive tone: clean, cool, and welcoming.
Our room was spotless and well-maintained throughout the stay, with daily cleaning and fresh towels provided when needed. The view from our room was absolutely stunning, and the surrounding area was blissfully quiet—perfect for a relaxing getaway.
The only minor downside was the air conditioning, which didn’t feel quite as cool as we’ve experienced in other hotels. That said, it wasn’t a dealbreaker and certainly wouldn’t stop us from staying here again.
Overall, we highly recommend Benidorm East for anyone looking for a peaceful, well-kept hotel with great service and beautiful views. 🌞
Charlotte Cleary
After reading the reviews I was shocked. I must of stayed in a different hotel! Staff have been absolutely amazing & really helpful. Our patio door didn’t lock at first. Partner went down & with in seconds of him being back in the door a guy came to fix it. Rooms are standard but clean. Nice little vending machines near the stairs/lifts. In door pool you need a swimming cap but nowhere on site to buy one. Lovely little shop. Would stay here again. My only issue is the hills & I know that can’t be helped.
Louise Jones
We’ve had a lovely stay here myself my partner and our four children. Everyone was very pleasant cheerful and helpful. Hotel very clean rooms well cleaned daily with fresh towels and bedding if needed. Entertainment for the children was amazing a lot of engagement. The lady in the children’s entertainment was superb with the little kids and made them feel comfortable to join in all activities very talented young lady
Thank you for a lovely stay
All best wishes
Eddie Malone
Stayed here on a lads holiday- room quality was good however there was some mould in the bathroom. We were staying on the first floor which meant our balcony was over a roof and we didn’t have much of a view. This was a letdown. The cleaners were really nice and offered to clean every day. Pool is excellent however the food at the bar is just frozen supermarket stuff. Overall this hotel is great value and far better than other venues in Benidorm