Hotel Marina

Carl Davies

Me and my son booked thru the hotel for the firsta from 13th to 18th November 2025 on arrival was told our booking was cancelled. I was not aware of this until we stood at the reception desk. Then the manger said he could take us in but had to leave on the 17th as the hotel is closing so I explained our flight was on the 18th he then shrugged his shoulders. So we travelled about looking for a booking and we managed to book The Flash hotel. What a difference in our welcome and had half bored for the same price as the Marina what a trip to remember The Flash was amazing and felt so welcomed i would highly recommend stay away from the Hotel marina benidorm but highly recommend The Flash fantastic hotel my review for marina is 0Zero stars never go there again The Flash 10out of 10 stars 🌟 🤩

Mark Gallagher

DO NOT STAY HERE. This hotel is horrible. Its overpriced, the rooms are tiny and basic. Housekeeping is the worst I have experienced with sinks blocked with disgusting hair. We couldn't use all the shelves because of the disgusting buildup of layers of skin dust. As soon as you arrive you are treated like a prison guest by giving them a deposit for 150 euros. Then you have to wear a stupid wrist band for the rest of your stay so your are marked that you have been conned with a dirty expensive hotel

Micky B

Rooms were clean and if you dont do cleaning service you get 5 free bottles of beer. Right around the corner from the main strip. Staff were all sound. Pools got that whole Ibiza Ocean Beach thing going on if you want it as well

Lucie Wilson

Hotel is in an amazing location if you have come to Benidorm to visit the strip often and go to Levante beach. I’d stay in the old town if I was to visit again but that is just personal preference! Check in and out process was very smooth, Richard on the front desk was fab. Be aware you need to pay €150pp deposit on arrival but we got this back quickly. Hotel is aesthetically pleasing and has cool decor. You get your room key on your wrist. The Elation rooms are really nice and spacious but these are on the top floor and we found the balcony stunk as waste facilities are on the roof (common smell in Spain throughout the summer we were told!) the hotel has pool parties between 12-8 so the pool is always busy but you can still find a sun lounger to chill out on if you prefer, we had no trouble finding a lounger at any point in our 5 day stay. The hotel didn’t show the F1 on a Sunday which we thought it would and had technical difficulties throughout the women’s euros, the screen kept freezing, turning off and there was no commentary for the majority of it. The Bliss rooms are less nice and smaller and my two friends staying in there had issues with air con on the first night but this was resolved by the next day. Due to the constant pool parties you will find lots of drunk guests in the communal areas and lifts, many of these are rowdy English men which is the main crowd of the hotel but to be expected for this area!

Stephen Staley

I’ve booked with this company five times this year and have spent a significant amount of money. While everything was fine when things went smoothly, the true measure of a company is how it handles issues when they arise. Unfortunately, when I needed support, the customer service was extremely disappointing. The response was poor and unhelpful, and it was clear that the staff lacked proper training in delivering quality customer care. This experience has been frustrating, and I sincerely hope the company takes steps to improve its service standards moving forward.