Sofia
Location great, close to everything. Thin paper walls. If you are in the last floor you will hear the kitchen noise and anyone who is in the corridor. If you go during “Semana Santa”, you won’t be able to sleep due to the drums and music outside until very late. Everything can be heard from outside, even if you are in the top floors.
There’s only two little elevators for 26 floors, with capacity for four people. Creating long waiting times, and squishing yourself with other people. Super expensive for what it is.
If you pay for having dinner included, you will have very little options to choose from (3), not even one drink included, you have to pay extra for that. At least the waiters and waitresses are nice.
It smells really bad in the corridors and elevators. Like something is rotten.
After leaving the hotel we get an unknown charge on our card of over 100€ (when we haven’t used anything from the mini bar, nor broken anything, the drinks at the restaurant were paid with cash).
The walls have creases everywhere, in the very VERY thin balcony there’s humidities in the roof. The only good thing is the views.
HAO DING
I’m very disappointed with this hotel, the hotel is the worst experience I ever had in my travel to Spain in past few years.
First of all, I booked the room with sea view, the sea view feather was specially mentioned on their website, there is nowhere on their website said the sea view room is not guaranteed. However, when I arrived they told me there is no sea view room available, what they said on the website is not guaranteed, what a joke! you paid extra for the sea view room and you’re told it’s not guaranteed, I never been to any hotel can’t give the room what you paid for. The even worst part was after I complaint, they said they can only give me the room for 1 night(instead of 3 nights), and it’s non-sea view room and I have to argue with them again, they’re just tell you you’re not guaranteed to get the sea view room. In case the hotel tried to argue here, I also attached their website booking which there is no mention you’re not guaranteed to get this type of room.
Secondly, the other review mentioned of sewage smell and noise is accurate, the hotel is by the road and very noisy, and we stayed in 2 different rooms and both have the unpleasant smell.
And the hotel is no where near 4 stars. The only thing positive about this hotel is centrally located, but it there’re many other hotels nearby to choose from.
Chris
Great location but the hotel itself looks like a rundown block of flats. Thin walls so the people next door kept me up and even being on the 11th floor people outside kept me up every night. Room looked and felt very old and warn. Chips out of the wall and marks all over. Balcony wasn't worth having as so tiny and just full of broken tiles on the ground. Bathroom mirror wasn't cleaned very well before my arrival. If you want a chilled night in there's nothing in the hotel but a small bar.
Q
Beautiful view overlooking the marina and the castle. Very close to everything, all the hustle and bustle with areas to visit. A good paella wasn't too far to get for great service. This place provided what was simply needed for a week's stay. Not too far from casino and areas of interest. The view is the selling point. Afterwards best to travel along coast up to Valencia and visit the cities along the way.
Jac
Great location by Marina and great views from our room on the 15th floor. We have views over Marina and Castle
Staff are very welcoming and helpful.
Breakfast was included in price and has a varied choice to suit all. And lots of cakes and pastries 🍰😋
My Booking
