Lily Annas
Such a lovely place with genuinely friendly people, delicious food at the buffet and beautiful surroundings. We’ve been to this area before, but this stay felt really special as it was our first time at this hotel.
With two little ones, we always look for somewhere the whole family can enjoy, and thanks to the two brilliant entertainers our children had the best time playing with them and the other kids.
A wonderful experience – we’ll be more than happy to return next summer xx
Al So
I came here with some hope, drawn in by the name “Playa” and the four-star promise, but I left feeling more disappointed than anything else. Despite being called a beach hotel, it’s actually nowhere near the beach. You rely on a shuttle (free, thankfully), but the setting is far from what you imagine when booking a “Playa” holiday.
The hotel itself feels tired. The pool is about the size you’d expect in a private Spanish home, not in a resort, and the whole place is really in need of an upgrade. It feels small, dated, and not deserving of its four stars.
There were some good points: it was clean, the breakfast buffet was decent, and most of the staff were kind, though the reception team seemed a little jaded. The guest mix is very much dominated by English tourists, with some Spanish visitors as well.
In the end, it just wasn’t what I was hoping for. If you absolutely must be in Albir, then this hotel is serviceable. But if you’re dreaming of a warm-weather holiday by the sea, there are hundreds of better—and often cheaper—choices.
Craig Wood
The location is probably one of the only good thing this hotel has going for it.
As a family of 4 we were expecting a lot more from our rooms, our children 11&7 have to share a sofa bed and the rooms are pretty small.
The staff around the hotel lobby area and canteen area are very rude. We had got some pastries from the Lidl next door and ate in the outdoor seating area. The canteen manager said this isn’t a picnic area and we can not eat here. I asked where we could eat however he wanted to turn this into an arguement in front of my children. I invited him to have this conversation with me in the lobby. I advised that there were no signs to say that we can not eat food in the areas we were eating, he stormed off to say he was getting the hotel director, a few mins later he slammed a sign on the table which did state that food not bought in the hotel could t be eaten there. Don’t really have a problem with that, but I do have an issue with his attitude.
Also water is only provided with your evening meal if you pay for it. No options given for tap water as they remove all glasses from the table when you decline the glass water. Very poor experience.
Some of the staff were really nice (the cleaners and the lady that drives the hotel minibus) and there was one lady one reception who advised about security camera, after being told by a male me member of staff there are no cameras in the room where my sunglasses were stolen.
Other review cover a lot of other points about small pool area and sunbed rush.
Iris Stock
What a lovely hotel. Just got back home. Only stayed bed and breakfast but breakfast was top class! Staff very helpful and pleasant. Hotel was exceptionally clean. Rooms cleaned daily with fresh towels. Lots of available sun beds with umbrellas. Don't beleive bad reviews. This hotel is excellent!
Sorin Itu
The hotel is located in a residential area, very quiet.
The accommodation is good with minuses in terms of cleanliness, the balconies are full of dust as well as the furniture in them.
The restaurant has varied and tasty food but a big problem is represented by the fact that the plates, forks, glasses are washed IMPROPERLY WITH FOOD LEAVES STUCK ON THEM, WITH TRACES OF FAT, it filled me with a large amount of disgust.
The staff is very kind.