Aegean View Aqua Resort

Paige Jones

We were a little nervous before arriving at the Aegean View Aqua Resort & Spa, having read a few concerning reviews online. But after spending time here, we genuinely wonder if those reviews were for the wrong hotel entirely, because our experience was nothing short of phenomenal. From the moment we arrived, everything exceeded expectations. There were plenty of sunbeds available, no dreaded early morning "sunbed wars" here! In fact, the whole resort had a relaxed, well-managed feel to it. We were pleasantly surprised to find more pools than advertised, giving us lots of space and variety to enjoy throughout our stay. Our room was spotless and cleaned daily to a high standard. The shower was the strongest we’ve ever had in a hotel, which might sound like a small detail, but it made a big difference and added to the overall comfort. The food was excellent, with a wide variety of well-prepared dishes catering to all tastes. The waiting staff were efficient and not once did we see a dirty table left uncleared. Their speed and professionalism really stood out. In short, we couldn’t be happier with our stay. The Aegean View Aqua Resort & Spa gave us everything we hoped for in a relaxing holiday and then some. We’ll definitely be back and we recommend it wholeheartedly to anyone considering it!

Marie Tolman

Part one When we booked the hotel, we kind of expected not to be 5 star hotel. We arrived at 1.30am no front of desk just a security guard who gave us room number and key. We thought it looked lovely felt relieved after hearing horror stories The first room we were treated by 6 to 8 cockeroaches a filthy dirty sofa bugs crawling out of bed. Droppings all over floor. My autistic grandson was devastated. We went to reception nobody was there Phoned jet2 the advisor was amazing but couldn't do anything The following day we went to see staff we were moved room. Hotel manager is brilliant she's trying to save a sinking ship. No hot water The second room was better But again cockeroaches ant invested The food is disgusting no to mention ants crawling out of stale bread limp cold food There no phone line in case of emergency Our experience is unique there at least 7 family's we've spoke all having same experience Jet2 said they be back in touch for us to move hotel at our cost Please see photos, I hate other families to spend their hard earned cash and be traumatised like us Charlotte jet2 in resort basically didn't care. However the helpline team were amazing The hotel was advistesed to entertainment, pool party, etc none was there, apart from one entertainer The staff, especially the manager pavlova I think was amazing, she really cared and took action within the parameters of her role. On speaking with management and staff, local .people the hotel was used down last year for same problems It was also opened by German/ Dutch owner basically they don't care they just want their roi Day two, we could use pool, there were dead baby chick's in and around the pool. My son in law fished a few out as she did ise the pool. The kids and one adult came down with sickness severe diaharea Had to go pharmacy to buy anti sickness and anti diahrea Still waiting for Charlotte from jet2 to move us Oh sorry we were moved room, plaster facing of wall window bordered up No housekeeping in 3 days Severe ant investiation see video ants in the bed Cockeroaches Exposed electric wires Food even worst no lables Calamari was eaten believing it was onion ring by vegi The whole family now ill More room changes same thing happen, Insect nest in room Blended with Charlotte to move us A drunken guy severely beat his partner, albeit not hotel fault, but two neuro diverse friends and grandaughter witnessed it, blood everywhere The hotel refused to call police. I spent holiday counselling other holiday makes A guy with severe ocd, like my daughter was in such a distressed state because of period blood and human excrementment ants bed bugs and cockeroaches in his bed. He slept outside The couple who witnessed attack like my.grandaughter were terrified to stay on site Eventually the amazing manager got us moved to the the Village Kipriotis Aqualand In arrival we were all excited it was short lived It quickly became apparent It had very simular challenges As does all 4 of hotels Panoramic stunning views Dated Whilst there power cut at service - meant to be 5 star People were expected to eat in pitch black and cold food as both generator and electricity had feed, no lifts Disabled people struggling to climb stairs Anybody could walk in of streets Not once we're we approached imagine 16 people just walking into restaurant We left with out eating Aqua land we gifted by hotel, the water was funny colour Same as in.The village water slides stagnant water Food awful Stunning outdoors for all 4 hotels Pools full of litter Dead birds I will.write seperate review for each hotel and include video evidence My expensive scarf was stolen from.dining room, the staff member just struggled her shoulders The staff especially the Fowlsey were fantastic Given guest relations Sent hand written nore fruit platter which we appreciate Continued in part twoExposed electric wires Food even worst no lables Calamari was eaten believing it was onion ring by vegi The whole family now ill More room changes same thing happen, Inse

Shania Dw

To start the WiFi is very poor almost non-existent. The hotel lobby and outside looks nice however the inside of the rooms are outdated, and the cleaning standards are low. I am surprised that this is a four star hotel as the experience was two stars. After showering and leaving the window open the bathroom still seems to overflow with water due to lack of ventilation. For three guest we were given two plates of food as we arrived after midnight. There was multiple insects in the room , we requested to change room but it was not given.

Chloe B

We’ve just finished our 10 day holiday at this hotel as a family of 3, our child being 2 years old. When we arrived the check in was a little slow due to one person being on reception, however they were really helpful and the room on arrival was spotless. The food was okay-ish, however the children’s buffet was not on for the first week of us being here which was a little disappointing as we do have a fussy toddler. This meant we had to buy snacks from the hotel shop which has extortionate prices! When the children’s buffet did eventually come on, it was just rice and pasta. We also quickly noticed that the more people arrived, the more crowded the bar and restaurant became. You’d have to queue 20+ minutes to get a drink on an evening as there was one man on the bar, and also there was a few times the restaurant was too full for people to be able to actually sit down. The man on the bar was a little rude at times, however as he was on his own and there was always a massive queue I can imagine he himself was a little stressed. The water park is inaccessible for the elderly and those with young children, it’s right at the top of the resort on a huge steep hill which is really hard to walk up in this weather so we didn’t really go there much. It was really far away from the bar and all else. The playground on resort is also for much older children and the kids club was also closed the whole duration of our stay (not that we’d use it anyway) but was a shame for other parents and children. Throughout our 10 day stay our sheets were not changed once and our room was only cleaned 3/4 times. The rest of the resort also seriously needs a good clean as it’s dirty in most places and I’m not entirely convinced the pools are cleaned either. Despite the above issues, it does seem like the staff are really hard working and we’ve always had really pleasant encounters with them. Special mention to Olivia from entertainment, she was absolutely amazing with my son and we loved chatting with her. Some good points of the hotel include the free transfer to and from Kos town, however again it’s a struggle to get on due to over crowding of the hotel. And also there is so many pools to choose from, but again, sun-beds subject to availability. I think the hotel has so much potential and we did have a good holiday even with the issues above, I believe it was the overcrowding that ruined the experience. I definitely don’t think the hotel is built for as many people as there were here.

vania pereira

Hotel? Trivago, Enemies? Send here! People lie but evidence doesn’t - haven’t slept in days because of this hotel. PROS: - shuttle bus - pools - nice views CONS: - staff members untrained and misinforming. - receptionists are professional gaslighters. - poor communication across the board. - ant/spider infestation on cheap rooms. - standard catering: concentrated drinks that will automatically qualify you to become a full time diabetic. - false advertisement: no midnight snacks, entertainment nonexistent and all inclusive still means you have to pay to play the games. -management will avoid dealing with any complaints: maybe they’re running from the plague?. -waterpark is not operational. -enjoyed a forced rationed last supper as my room was given to someone else and not enough catering was offered for late arrival. -coming at night? Good luck with your part time seasonal lone wolf receptionist: the ONLY one available, hence the queue with no one to welcome. There’s Gordon Ramsey’s kitchen nightmares; this is “escaping Aegean View: the last resort you should RESORT to”. P.S: don’t put any toilet paper in the toilet seat please.