Chloe Grant
I recently stayed at Aegean view aqua resort and spa and had a lovely experience.
The views were absolutely stunning—you could watch the sunrise and sunset each day, which made the setting feel truly special. There were six pools to choose from, so it never felt crowded, and the variety of food on offer was great throughout our stay.
The staff were genuinely kind and helpful, always ready to assist with anything we needed. Our room was clean and comfortable, though we did hear of a few guests experiencing issues with cockroaches—thankfully, the staff responded quickly and offered room changes. There were also quite a few cats around the resort, which added charm, though some did seem to have fleas.
Overall, it was a beautiful, relaxing holiday, and with a few small improvements, it could be perfect. I’d happily return and recommend it to others.
Paige Jones
We were a little nervous before arriving at the Aegean View Aqua Resort & Spa, having read a few concerning reviews online. But after spending time here, we genuinely wonder if those reviews were for the wrong hotel entirely, because our experience was nothing short of phenomenal.
From the moment we arrived, everything exceeded expectations. There were plenty of sunbeds available, no dreaded early morning "sunbed wars" here! In fact, the whole resort had a relaxed, well-managed feel to it. We were pleasantly surprised to find more pools than advertised, giving us lots of space and variety to enjoy throughout our stay.
Our room was spotless and cleaned daily to a high standard. The shower was the strongest we’ve ever had in a hotel, which might sound like a small detail, but it made a big difference and added to the overall comfort.
The food was excellent, with a wide variety of well-prepared dishes catering to all tastes. The waiting staff were efficient and not once did we see a dirty table left uncleared. Their speed and professionalism really stood out.
In short, we couldn’t be happier with our stay. The Aegean View Aqua Resort & Spa gave us everything we hoped for in a relaxing holiday and then some. We’ll definitely be back and we recommend it wholeheartedly to anyone considering it!
Gabriela Puz
I would like to start by saying that this hotel and its views are absolutely gorgeous, they have a lot of pools and places for children to play, the entertainers are amazing, so kind and friendly
However..
We knew the hotel would be a bit run down and that was fine with us, when we arrived and the room was clean so no complaints there but the floor definitely wasn’t mopped, you’d walk around the room for 5 minutes and the bottom of our feet were black…
the cleaners changed our bins every other day and during our 10 day stay our bed sheets only got changed once.
Staff service was shocking, hung up on us various times, not very friendly and look like they don’t want to be there.
Lastly the food….. the exact same every day for lunch and dinner, only things that change is different pasta sauces and pizza for lunch. Not great….
All in all our stay has been okay despite these issues however they are something to take in mind when booking.
The hotel does offer shuttles to town for free 9-6 but be wary that it often happened to us that the last shuttle ran at 1:15 and the next one after that was 5:15 (this was told after 3rd time hotel hung up on us when we called asking where’s the shuttle as we were pretty much stranded in town where we didn’t know where anything was) our taxi back was €10 which wasn’t so bad but still unnecessary money spent.
Overall this hotel is family friendly and the entertainment is great so In that sense I recommend and they truly are the people that make your time there!!
Amy Bellis
Summary: A good hotel outside of Kos with a great view of the sea and overlooking Bodrum. Rooms are okay, plenty of opportunities for food and drink (food is not very well labelled at the buffet so may not be good if lots of allergies) but a lot of work needed.
Would I return? Probably, but only because it is significantly cheaper than the nicer 5 stars in Kos.
Benefits:
- Great views
- Shop onsite (otherwise it’s a 30 minute walk)
- Very cheap compared to other AI hotels
- Big cocktail menu
- Hot and cold snacks all day
- Entertainment at night and day
- Plenty of sun beds and pools
- No early morning sun bed racing
- Pretty hotel
- Comfy beds
- Very attentive and efficient bar staff and restaurant workers
- A good single person room charge
However, I think generally the staff, rooms, and accessibility of this hotel need a lot of work for it to be classed as a four star.
Firstly, the cleaners are very slow, inconsistent, and arguably lazy. We saw them outside our room chatting instead of cleaning. It then took them an hour to finish the room, this was at 3pm. They do not work Wednesdays or Sundays and did not clean our room on Friday or Saturday. We saw them outside of our room cleaning the adjacent rooms, but they did not enter ours and just left.
*edit* there is one cleaner who knocks on a door, if you do not answer then she will not clean. We have just seen her knock on 3 doors all to no answer so she did not clean them. Not sure if this is a policy or something at the hotel but a bit weird
The young receptionist seems too overly nice and kind but is not actually helpful. When we had arrived only one rooms were ready. The other was to be ready for 6pm (check in is 3pm). We were then told it was not ready until 7pm. She had told us that they allowed “lots of late departures” therefore the cleaners were very behind schedule. I asked for another room and she did not let us until a manager came out and gave us one “directly below”. It was not directly below, it was a 5 minute walk away.
Secondly, the taxis from the hotel are surcharged. We paid €15 to town, and €10 back from town. They ordered us an eighteen seater mini-bus when there were only 3 of us. Also the shop onsite is ridiculously priced. For a medium sized tub of caprice tubes it is €7.50, whereas in the main market in Kos it is
Marie Tolman
Part one When we booked the hotel, we kind of expected not to be 5 star hotel.
We arrived at 1.30am no front of desk just a security guard who gave us room number and key.
We thought it looked lovely felt relieved after hearing horror stories
The first room we were treated by 6 to 8 cockeroaches a filthy dirty sofa bugs crawling out of bed. Droppings all over floor. My autistic grandson was devastated. We went to reception nobody was there
Phoned jet2 the advisor was amazing but couldn't do anything
The following day we went to see staff we were moved room. Hotel manager is brilliant she's trying to save a sinking ship.
No hot water
The second room was better
But again cockeroaches ant invested
The food is disgusting no to mention ants crawling out of stale bread limp cold food
There no phone line in case of emergency
Our experience is unique there at least 7 family's we've spoke all having same experience
Jet2 said they be back in touch for us to move hotel at our cost
Please see photos, I hate other families to spend their hard earned cash and be traumatised like us
Charlotte jet2 in resort basically didn't care. However the helpline team were amazing
The hotel was advistesed to entertainment, pool party, etc none was there, apart from one entertainer
The staff, especially the manager pavlova I think was amazing, she really cared and took action within the parameters of her role.
On speaking with management and staff, local .people the hotel was used down last year for same problems
It was also opened by German/ Dutch owner basically they don't care they just want their roi
Day two, we could use pool, there were dead baby chick's in and around the pool. My son in law fished a few out as she did ise the pool.
The kids and one adult came down with sickness severe diaharea
Had to go pharmacy to buy anti sickness and anti diahrea
Still waiting for Charlotte from jet2 to move us
Oh sorry we were moved room, plaster facing of wall window bordered up
No housekeeping in 3 days
Severe ant investiation see video ants in the bed
Cockeroaches
Exposed electric wires
Food even worst no lables
Calamari was eaten believing it was onion ring by vegi
The whole family now ill
More room changes same thing happen,
Insect nest in room
Blended with Charlotte to move us
A drunken guy severely beat his partner, albeit not hotel fault, but two neuro diverse friends and grandaughter witnessed it, blood everywhere
The hotel refused to call police.
I spent holiday counselling other holiday makes
A guy with severe ocd, like my daughter was in such a distressed state because of period blood and human excrementment ants bed bugs and cockeroaches in his bed. He slept outside
The couple who witnessed attack like my.grandaughter were terrified to stay on site
Eventually the amazing manager got us moved to the the Village Kipriotis Aqualand
In arrival we were all excited it was short lived
It quickly became apparent
It had very simular challenges
As does all 4 of hotels
Panoramic stunning views
Dated
Whilst there power cut at service - meant to be 5 star
People were expected to eat in pitch black and cold food as both generator and electricity had feed, no lifts
Disabled people struggling to climb stairs
Anybody could walk in of streets
Not once we're we approached imagine 16 people just walking into restaurant
We left with out eating
Aqua land we gifted by hotel, the water was funny colour
Same as in.The village water slides stagnant water
Food awful
Stunning outdoors for all 4 hotels
Pools full of litter
Dead birds
I will.write seperate review for each hotel and include video evidence
My expensive scarf was stolen from.dining room, the staff member just struggled her shoulders
The staff especially the Fowlsey were fantastic
Given guest relations
Sent hand written nore fruit platter which we appreciate
Continued in part twoExposed electric wires
Food even worst no lables
Calamari was eaten believing it was onion ring by vegi
The whole family now ill
More room changes same thing happen,
Inse