Filip Vanthienen
This nice hotel has many plusses, but unfortunately a few points to improve.
Among the nice things; you are in the busy centre, walking distance from moskee and marina. In the hotel you don’t notice the noise. The garden is beautiful, the personnel is very friendly, the breakfast buffet is extensive, the dinner buffet for me was much better than expected after reading bad comments (pasta sauce cooked fresh, grill with daily specialty, pizza baker) and thecrew arranged what you ask them. Spacious rooms and good beds. On the beach you can choose between the busy animated one or the more remote chill ones at the sides with good snorkelling opportunities.
I love the way they keep the hotel cat friendly! Fun attraction.
I spent 5 nights here, at arrival they pushed me for an upgrade (instead of bungalow) to the buildings near the beach. My mind was set on the bungalows, but seaview is not bad, so accepted.
The bathrooms are for me not up to standard; in both rooms i had mould, bad finishing (cement and silicone in big amount) and not super cleaned. The wellness is a private organisation, who pushed to sell something double price as the hammam’s closeby. The fitness room is not so inviting and hidden in the wellness.
As a summary, a makeover would help, but you get a lot of value for the limited amount of money.
Thanks crew and esp. the friendly evening couple at the reception.
Nicole Kalyanin
This place is incredible! It’s so soulful that you don’t even notice any flaws. The territory is huge and beautiful, always well-maintained. The staff is amazing, and the animators become your best friends. The food is delicious, and the beach is simply breathtaking. If you’re looking for a budget-friendly hotel, this one is the best choice❤️
Dorina Haficiuc
The hotel is placed on Sheraton street, with lots of restaurants and shops arround. It has very beautiful gardens, pools and a small aquapark.
The rooms are different, some of them are good, some acceptable and some are not so good. We stayed in a standard bungalow, the furniture was old, but ok. It has a tv, a kettle, a refrigerator. Every day cleaning, the guy Ishan was very hard working and kind.
The food in not so good, same every day, not very tasty but you have what to eat, you are not starving. Alcohol drinks ordinarry, the beer is ok. Juice from the automat machine . Good coffee, Mayada from the coffee corner is a wonderful person.
The beach is ok, but you have to fight for sunbeds. The staff should not permitted to reserve with towels and never go to use them.
Roohi Mirza
The location is great, and the outdoor and public areas of the hotel are nicely maintained. But the rooms are another story.
On our first night we were given a filthy two bedroom apartment type of accommodation on the second floor with no lifts for a family with children which was absolutely shocking one room had no lights .
We were relocated to the bungalows which were dated and not maintained, the bathrooms are disgusting. The food wasn’t good either, we ate in the Italian restaurant located within the hotel one night and the food was horrible. The wellness and spa centre was a joke we had a massage in hospital ward types of rooms I was asked lie on a damp towel which had not been changed from the previous massage.This is not a 4* hotel it’s more 3*.So if you’re looking for luxury this is definitely not your choice.
Milan Milenkovic
We were in the hotel for 11 days, and I can say that this was the best vacation we had! The hygiene is at the highest level, the food was delicious and varied, the beach is beautiful. We owe special thanks to the man who took care of our room. We were in room 2316 and I want to thank Muhammad Atito, he acted very professionally and always with a smile on his face! See you next year😊