Olga Milosevic
I don’t even know where to start listing the bad — and the good — things about this hotel.
The rooms are old and dirty, the pool is very dirty, and generally, wherever you look a bit closer, it’s dirty.Of course, don’t trust the pictures on Google, because it doesn’t look like that.
Let’s start with the beach. The beach is nicely arranged, but there aren’t nearly enough spots for all the hotel guests. We’re basically sitting on top of each other because it’s so crowded. The access to the sea is chaotic — we cut our feet on the rocks. Credit to all the beach staff though, they are extremely hardworking and helpful!
When we leave the beach, we get to the pool, which is also very dirty, but again, praise for the service at the pool. One man at the bar is working for a huge crowd.
Walking through the resort’s garden area is very pleasant and clean — absolutely all praise for the people working in the gardens!
Now, the spa center 🫥 — during a massage that cost €20 (discounted), instead of relaxing, the masseuse was climbing up on the table, constantly talking, laughing, and slacking off. DO NOT WASTE YOUR MONEY ON THE SPA!
Then the rooms: they are old, and very few have nice furniture and space. You can pay for a bungalow or a standard room — it’s just a matter of luck what you get.
The housekeeping staff are very kind and hardworking, but we were given towels that smelled bad and weren’t changed even after we complained at the reception. Once we even got a dirty towel, but since it was for the floor, we didn’t care.
Next, the main building of the resort, the front desk staff - very rude and impolite, whenever you ask them for something, it’s not always possible, and when it is, they make it happen in the most difficult way. I’m not sure exactly how many people work at the reception, but only two of them are actually good and make an effort to help guests.
There’s also billiards you can pay extra for — you get to play in 100-degree heat because there’s no air conditioning, and the table is old, dirty, and bad. They don’t even have all the balls, and the cues are in poor condition — DO NOT WASTE YOUR MONEY.
Next stop, the clinic, where I received very good care — hats off to the doctor who works alone there.
Then we head to the restaurant, where I have only words of praise for the staff — they work non-stop and are always smiling and helpful. The food is nothing special, but there’s something for everyone.
Of course, I still have to mention the very poor animation team and the people who bother you every day trying to sell their services (massages, excursions, braiding, etc.).
The animation is truly bad — there’s no program for kids, every performance lasts at most half an hour, and it’s so boring you feel like leaving early. They are intrusive, irritating, unpleasant, and keeps asking inappropriate questions.
The people selling services “jump out of the fridge” — they literally pester you until you either buy what they’re offering or get rude with them.
There’s much more I could write, but this is already too long, so overall, the experience is 2/5.
Tarek Morsi
The hotel has completely transformed to become better in rooms, food, and good treatment. This rating is to encourage and continue this excellent style. Just a simple suggestion: choose a good animation team and this hotel will go to a much better place.
Omnia Mohamed
“I had a wonderful stay at the hotel! The animation team was amazing, very friendly and full of energy. They made every day fun with different activities and shows. Special thanks to Jojo for her kindness and great spirit – she made my holiday unforgettable!🤍💫
Nali
Amazing Hotel. The People are the ones who make this hotel so lovely. Everyone is kind and does his best to fulfill your wishes. The Beach is also very beautiful and I enjoyed dancing and playing volleyball there. The Food was also good. Overall I definitely recommend this hotel for people who travel to hurghada.
Ilaria Tessiore
I want to start by saying this place is amazing! The personal is so nice and great and everyone is so kind! If you see any bad comments like “rude” or “they changed our room to a worst one” I can explain why. There are so many people in this resort (Guests, not employees) that feel so entitled. They act rude, never say thank you or please or even hi. For reference, I just had a woman in front of me in line saying “chicken” to the chef, no thank you, no please, no hi. Then do not complain if the employees are not the nicest with you or they changed your room! Other than this, me and my partner have been so kind and nice to every employee and they are very very friendly and also funny I would say! They are nice people and the resort is situated in a very good place, with many shops around and restaurants or fast foods. At night the city is so pretty, very recommended to visit! During the day is pretty too, but less shops are open! So I recommend to visit the city at night, from 7pm is great!
There is also a very cheap supermarket with European food brands, for very cheap, if u are interested!
Very good experience, we still have 6 days so I might write a final comment at the end of my vacation! For reference I am Italian and my partner German. We really like it here! (Also: Egyptian beer is actually good! But for the Italians: be careful to the pasta in the buffet, not the best one, but still good! Ask for red sauce pasta, which is tomatoes, it is better than the white sauce).
Also, the gym is very good and the spa too! We did so many massage, if you bargain well they give you a very good price! The desert safari is also good, a little short and finished at 18:30 not 20 (6:30pm not 8pm) so we were a little disappointed, but the tour guide was nice!
My Booking
