Zya Regina Resort & Aqua Park

MAИG MAИG

I want to start by saying this place is amazing! The personal is so nice and great and everyone is so kind! If you see any bad comments like “rude” or “they changed our room to a worst one” I can explain why. There are so many people in this resort (Guests, not employees) that feel so entitled. They act rude, never say thank you or please or even hi. For reference, I just had a woman in front of me in line saying “chicken” to the chef, no thank you, no please, no hi. Then do not complain if the employees are not the nicest with you or they changed your room! Other than this, me and my partner have been so kind and nice to every employee and they are very very friendly and also funny I would say! They are nice people and the resort is situated in a very good place, with many shops around and restaurants or fast foods. At night the city is so pretty, very recommended to visit! During the day is pretty too, but less shops are open! So I recommend to visit the city at night, from 7pm is great! There is also a very cheap supermarket with European food brands, for very cheap, if u are interested! Very good experience, we still have 6 days so I might write a final comment at the end of my vacation! For reference I am Italian and my partner German. We really like it here! (Also: Egyptian beer is actually good! But for the Italians: be careful to the pasta in the buffet, not the best one, but still good! Ask for red sauce pasta, which is tomatoes, it is better than the white sauce). Also, the gym is very good and the spa too! We did so many massage, if you bargain well they give you a very good price! The desert safari is also good, a little short and finished at 18:30 not 20 (6:30pm not 8pm) so we were a little disappointed, but the tour guide was nice!

Fruzsina Hevesi

The hotel has positives but also many negatives. Upon arrival we did not have our booked bungalow. They "kindly" "upgraded" our room to a "much better" room in a different building but we did not accept it as we purposely booked bungalows. Because we were not happy they told us to come the next day and they will give us what we originally booked. We got a very nice bungalow in probably the best location so after all this we were finally satisfied with our room. Positives: The garden is beautiful. That is the best and only feature of the hotel that makes it worth coming here. Thanks to the gardeners who look after it all day every day. The location of the hotel is great. The cleaning is not deep but atleast the cleaners are nice and do a fairly good job. In the hotel you can find all kinds of programs where you can easily book and go to for example: quad, dolphin show, massage etc. Negatives: There is no wifi in the rooms only at the lobby but even that is very poor and you barely can connect to it. The animation team is not very engaging. Maybe by the beach but if you are by the pool you literally don't see them and they don't talk to you at all. Very poor service from their part. (Coming this from a former animator who knows how it supposed to be) Very disappointed. The food is quite bad. The variety is very poor and always the same. Unfortunately the same bad. They cannot cook chicken at all. Over all the hotel is okay but not great. I would not recommend it.

Віра Сухоняк

We are absolutely thrilled with our stay at Rigina Hardaha! 🌴 The hotel is beautiful, with a well-kept, green territory everything is so pretty, there’s a lot to see, and it’s a pleasure just to walk around. The service is top-notch. We especially want to highlight the staff at the bars by the sea and the pool always smiling, quick, and creating a really pleasant atmosphere. All the hotel staff were very kind and attentive. When my husband had a severe toothache, they helped us immediately arranged transport to and from the clinic. We are truly grateful for that! Every evening there were dances by the sea and various activities that created a great mood. The animators put in a lot of effort it was fun, lively, and sincere. Special thanks to Francesco he’s absolutely amazing! So charismatic and full of positive energy! Also, big thanks to Jojo she’s super energetic, kind, and really knows how to lift everyone’s spirits! Thank you for a wonderful vacation! We definitely want to come back again! ❤️

Abc Def

First time at this hotel and the experience was really nice. Clean rooms and the staff was very friendly and helpful. Each day the new animation team had activities on the beach, which is wonderfull, with clean water and a bar on the beach. It was an amazing vacation😀

Matthias Hettlich

2 Stars at best and here’s why: First the good things: - the hotel itself looked nice - personell was friendly (expect one time where I lost my braclet and asking for a new one she rolled her eyes, sorry not my fault your bracelets suck and come off easy) - central location right in the city’s heart - working AC unit that cools very well Now the bad things: -Food basically not edible, we stayed for 1.5 weeks and after day one I had diarrhea through out my whole stay. - food selection was not good and repetitive, and really didn’t had a good taste (I remember 1 time I actually liked what I ate) - they wash the dishes with tab water, and if you get something to drink the glasses will still be wet, so you basically drink a little tab water with every drink. (Didn’t help my condition) -they water the flowers with what smells like toilet water, so the smell is not very pleasant when walking to the hotel restaurant/bar - trash… trash everywhere especially on the beach, and I mean not some trash that gets swept by the ocean or the wind, but plastic cups and bags that are from the hotel itself. - rooms: our bathroom was disgustingly dirty, and the rest of the room dirty aswell. Thank god our beds were okay. Closet doors were broken. A lot of light switches where half of them do nothing 😂 -when you want relax on the hotel beach be prepared to get hustled constantly, they won’t leave u alone trying to upsell you massage, cocktails & drinks, activity’s. Massively overpriced since you’re a “rich tourist”. - swimming, if you want go for a swim only in the designated area which is about 5 meters deep along the beach. Boats for banana boat riding regularly drive very fast into the bay, this why you need to stay in the designated area I guess. I guess that’s all, it’s my first time in hurghada so I really don’t know if this is the norm here but I’m not planning on coming back and find out. If you think of staying here, think again :)