Kaneez Fizza
We stayed in this beautiful hotel in June 2025 for 4 nights with my husband, my two children and my mother-in-law. We absoutely loved everything about this hotel, the food was so delicious and so much variety. My children loved the slides and pool side, the staff was really helpful and kind. Mr Nezam Bey really looked after us and made sure that our stay is pleasant and smooth. They have the most amazing Spa facilities, Kenan the manager of the spa gave us really good deal. My message therapist Wayan was the best. Thank you so much for hosting us, we had the most amazing and memorable holiday.
Nishita patel
I visited this place in September-25 for a week. Bit far from the beach but they provides shuttle ride for private beach. Room was nice and big. And main restaurant food was good but pretty hard to guess that food is veg / non veg due to lack of clear labelling. The spa treatment was good and pool was nice and clean. One of the farthest hotel from airport with nearly two and half hour ride.
Susan Arici
We booked and paid for a Junior Suite upgrade but arrived to find ourselves placed in a dirty basement apartment with broken furniture, filthy sofa and beds, rubbish at the entrance, and stray dogs outside. The kitchen cabinets were even zip-tied shut. It felt unsafe and completely unacceptable.
When we raised this at reception, the two staff on duty were rude, dismissive, and refused to help—telling us to “come back at 9am tomorrow.” No apology, no effort, nothing. As two ladies in our 60s, we were distraught and seriously considered paying for another hotel just to salvage our holiday.
✨ The light at the end of the tunnel was Martin, our Jet2 Representative. After explaining everything, he immediately took control, even contacting the hotel manager at home. Thanks to his persistence, we finally received the Junior Suite we had booked—one that accommodated my disabilities and gave us the quality time we had been looking forward to.
Without Martin’s intervention, our experience would have been a disaster. Huge thanks to him for saving our holiday. The hotel itself needs to take a long, hard look at its customer service. We at least deserve that curtesy. Please 🙏.
Ashok Kumar
Stayed here for a week, many good points. few areas where it can be improved. Main restaurant food was good - lot of selection and live cooking. Rooms were spacious, private beach and it’s said 12:30-4pm for snacks but when we went at 3 food was closed!
Overall we had a good time - Thanks to all staff.
Robert Woosey
The concept of Unique is fabulous, set 1000m above sea level, the views are breathtaking!!! Main restaurant food was good with plenty of choice, the Turkish A La Carte was superb!!!, the cleanliness around the pools should be better, drinks and snack bar food left out overnight, the snack food was served lukewarm, we were edging towards not wishing to return here until we went to the resorts beach club, that place blew us away and completely changed our minds, we will be back.
