Tom Thompson
It's quite an old building, and it shows its age. There has been efforts to upgrade facilities, but the building is still showing its age. Rooms were excellent with everything you need. 2 televisions, fan in lounge and fan/light in bedroom plus charging points at bedside. The buffet breakfast was very good but we didn't have lunch or evening meals. Staff were attentive and knowledgeable. It was extremely good value for money, 'cheap as chips' is a good term to use. Only drawback is that mobility scooters are not permitted (and we needed it).
Shannon Collins
Extremely disappointed — robbed by housekeeping staff
I’ve stayed at this hotel four times and always loved it, but this visit has completely changed my opinion. During our stay, two items of clothing and 50 euros were taken from our room, and it was clear the housekeeping staff were responsible, as no one else had access. They had gone through my personal belongings and taken them from my wardrobe and travel bag packed away ontop of the safe. I had worn these 2 items of clothing already this holiday and was taken in the space of 2 days.
We reported it immediately, but the hotel’s response was unhelpful and dismissive. There was no sense of urgency or accountability, and we were left feeling completely let down.
You don’t go on holiday to be robbed by the very people meant to look after your room. It’s such a shame, because we used to really enjoy coming here — but after this experience, we will never return.
I hope management takes this seriously and improves their security and staff oversight, because no guest should have to experience this.
laura samra
We arrived late on 23/8/25 check in was easy and the receptionist was very friendly. We had requested a ground floor room with a walk in shower for my parents and not only had our request been met but the other 2 rooms were also allocated ground floor so my parents would be able to come to other rooms. We were allocated room 109, 115 and 121. Some of the rooms could be doing with a little makeover but they were clean and comfortable. Rooms could do with A.C and if this was a payable extra we would have happily paid. Rooms were cleaned daily and cleaners were so friendly.
Pools were clean and pool area was cleaned daily. I was a little daunted by the token system but it actually works really well. Bar staff were all lovely and helpful.
We opted for all inclusive. The food was standard for all inclusive but if you are a fussy eater you might struggle a bit at dinner. Most of our party really enjoyed the food but my parents did struggle a little. We had budgeted for this though and ate out for dinner a few times as you do. Dinner has a different theme each night and most of us loved this.
A list of what's included at the bar for drinks and snacks would have been very helpful too. A big plus for us was that most of the soft drinks were zero (Fanta orange and lemon, Sprite and coke)
Entertainment wasn't really great, I was expecting some fun pool games and the usual entertainment you get abroad but there was nothing like this
The lady we had for our first week was really good with the younger kids but not many adult games going on.
We had different people the second week and they really didn't do much but be on their phone all day.
Some more adult games and entertainment would have went a long way
On a whole we really enjoyed our stay and if we had the option of air con we would 100% book again.
Location of the hotel was great, only a short walk to resort centre and beach
I did read a lot of negative reviews before going but please don't let that put you off. It's a 3 star hotel and for the price we paid we really couldn't complain.
We made some amazing memories and some great new friends.
Sandra Maria
I invited on the holiday a person who became drunk and violent. This was unexpected and scary for me as I was also with my 9 year old autistic son. I was hesitant but I asked reception at 4 am to be moved because I could not bare it anymore. My son couldn't be at peace either. The way the security man and the director responded was immediate and efficient. I was moved to another room temporarily for the night and then I was back in our room when the other guest was removed from the premises. The staff at the bar Ivis, her husband Leicer, Mario, Iona and Antonio, even the bar manager Alejandro was the loveliest person to talk to. I felt supported and not alone for the rest of the week. I also want to thank Rosa at the restaurant for allowing my autistic son to take food out from the buffet when he didn't want to go in. The chef Juan (Cuban ex professor) was also very kind and friendly, made sure to let me know what was going to be on the menu so I could plan. There was a cleaning lady who went above and beyond, not only cleaning but also supporting me emotionally when she saw me cry. Her name is Liliana, I feel she deserves a raise. I haven't met such an honest and loving woman who made me feel at home. Everyone was so amazing I left tips for all of them.
Matt Stevens J
We are just coming to the end of our holiday and we loved it. This is a budget hotel, however there are many perks. The location is perfect with lots of shops and a lovely area. There isn't a great deal of choice of food, however the food that is available is beautiful, especially the breakfast. The rooms do need an update, however they are comfortable and clean, also how long do you actually spend in your rooms on holiday?...
If your looking for a cheaper holiday this ticks all the boxes.
My Booking
