Elba Castillo San Jorge & Antigua Suite Hotel

Seb Lewis

Absolutely incredible first time visiting. The animation team were incredible. We loved yune & David! They bring so much character to the games an entertainment! Thank you for making our stay incredible! Jose & xohara in the bar were incredible, absolute made us feel welcome and brought so much energy to the evenings. Mercedes in the restaurant again was so welcoming and friendly, made us feel so at ease and comfortable and interacted with the kids brilliantly. Will be looking to comeback as soon as we can.

L L

We had a great time at Elba Castillo San jorge hotel, exceeded our expectations. We took the all inclusive package for the first time and it was highly worth it. We were happy with the range of drinks at the bar and the food offered at the buffet. Yes the food can get a bit repetitive but there was plenty to choose from (lots of fish!) and we were happy they had a small carvery and hot plate section. We had delicious steak one evening from the hot plate which was delicious! :) They do need clearer signage for the entrance/reception though, we walked right past it as it had a slightly different name! The location is great, short walk from the beach and right by the sea. It was a nice plus to have a seaview from our room. The room was big and spacious. The decor was a little dated but you could tell it had been recently renovated so felt new and clean. The staff we encountered were friendly and they had a mini arcade, pool tables, table tennis and a shop onsite which we used. There were plenty of organised games/activities too which made it feel like being on a cruise ship. Overall I would highly recommend them for a nice relaxed stay!

Glenda Moody

Just back from our weeks stay. My husband and I was disappointed with the restaurant this year after we stayed last year and thought the food was very good. Some of the hot foods were just warm, by the time you sat down to eat it wasn’t warm enough. The food was so bland and some of it was mushy. Also I found a fly in my food and some of the lettuce wasn’t fit to eat. I did complain to the staff and reported it to the receptionist, who told me she was going to send a email to the manager. Never got any response back from that. Two days later we went for our lunch and there were flys on the cold food. It was safe to say we didn’t eat there and went into town for food. The staff are very friendly and work hard. Our room was lovely with the most beautiful views of the sea. The rooms are seriously in need of a revamped. For the last two days of our holiday I wasn’t feeling well with stomach pains, the night I got home I was having chronic diarrhoea. I’m putting this down to poor food hygiene in the restaurant. I’m sorry to have had to put this but you seriously need to address this problem with the restaurant. My surname is now Mallinder and not Moody which it states at the top of the review.

Charlotte

The service was great, all staff were really attentive and friendly. However, everything was just a bit dated and grubby. The room was spacious but needed a lick of paint/new furniture. The bed was massive and comfortable and the view was amazing. Cleaning of rooms was subpar, the bed was always made but after 5 days there was a layer of dust on everything, meaning they weren't doing a thorough job. The facilities were okay but the buffet was disappointing. The food was all a bit mushy and not many options, a lot of the food wasn't labeled either. The WiFi was a bit hit and miss but okay for the most part and was free so can't complain. Our final night was ruined unfortunately by the room next door being very loud on their balcony until 2am as the rooms aren't soundproof at all. We could often hear the cleaning starting around 7:30am. Finally, I (female) booked the hotel under my name for myself and my partner (male), but when we checked in, they put everything in my partners name, even though I was the one talking to the receptionist, which was really disappointing. Definitely a three star hotel but has the potential of four stars if they made improvements.

Lauren Priest

What a lovely hotel this is! We stayed here for a week, all inclusive, over Christmas as a family of four. All staff were friendly and welcoming. With the beach, harbour and shops all within walking distance so the hotel is in a great location. The mini club was a massive hit with our children (8 & 4), the animation team were brilliant at making the children feel special and getting them involved in lots of activities. The food was nice, there was themed nights and a range of options, all cooked well and warm. There were drink menus available at the bar and a snack menu for the pool bar which was very helpful also. The room was spacious and the shower was powerful and stayed hot, having a bath was also very helpful with young children. The sofa bed was quite old and the pull out bed on it was very dusty, so our children slept top & tail on the sofa part, although I'm sure if we mentioned this to reception we would've been given new sheets but i didn't want to cause a fuss! The balcony was spacious and the view was beautiful, it was the highlight of the room for me. The pools were really cold, including the heated one, so our children only lasted about 20 minutes before getting out, but we had read this from other reviews before coming so expected it anyway. Overall, we would happily stay here again and enjoyed our experience 😊