Geanina Craciun
My experience at this hotel was unexpectedly good. Since I entered the hotel I was greeted very nicely, friendly and helpful staff. very clean rooms, super friendly cleaning ladies. The food at the restaurant is very tasty. We will definitely return to this hotel and I will recommend it to friends!!!! And the biggest surprise: on my birthday I received a champagne gift at the door, a gesture that made me very happy!!
Melanie Sharp
Booked this hotel by mistake thinking it was a different one. The breakfast was very nice. They had a cute cat that would wander the grounds. My only disappointments were that it was advertised to us as adult only, but there were kids at the hotel screaming very loudly. When discussing with reception they said it was recommended adults only but this isn't what is advertised, so if you want adults only book elsewhere. Location is also very poor with terrible public transport nearby so unless you have a car (it's expensive to park at the hotel) then it's not really worth staying here as there's nothing nearby.
Zohreh Shirzadian
Rooms are clean but really need an update for a 5 star hotel. Balconies, hallways and overall is in need of some cleaning and changing and really, really old and "used". Adults only which was great. Location is HORRIBLE so I'm thinking upgrading of the hotel is a need. A rental car is desperately needed. But the staff is UNBELIEVABLY FANTASTIC.
Ben Meade
I’m writing this review with great disappointment and sadness. I had a reservation at Senator Banús from July 12th to July 20th, 2025 (Booking Ref: 25062266744), which I was tragically unable to attend due to the sudden death of my father just days before the trip.
I reached out to the hotel explaining the situation — a personal tragedy that left me and my brother handling everything alone, with no parents left and serious financial pressure due to funeral costs. I offered to provide supporting documentation, including a statement from the Gardaí in Ireland, and politely requested a refund or some compassion given the circumstances.
To date, I have received no response. Not even an acknowledgment.
At just 21 years old, I’m doing my best to manage this incredibly painful time, and the lack of any human reply from Senator Banús has been disheartening to say the least. I understand cancellation policies exist — but so does basic empathy. When someone reaches out in grief, the least a hotel should do is respond.
This experience has left a bitter impression. A luxury hotel should not ignore a grieving guest who genuinely needed help and understanding. I had hoped for kindness — I received silence.
I would not recommend Senator Banús to anyone who values compassion or customer care, especially when life throws unexpected and tragic circumstances your way.
I’ll be waiting a response and a refund !
— Ben Meade
Donna C
We stayed at the Senator Banus for a week in May. The staff were excellent and the room was also very good. The breakfast was excellent and also the room service and pool cafe. IF you have a vehicle you can park easily out the front. Although its near a road the rooms are to the rear of the hotel overlooking the pool so you dont notice it.