Saleh Al Dheyab
I had an amazing stay at this hotel—everything was not only great but truly beyond expectations. From the moment I arrived, the service, comfort, and attention to detail exceeded anything I had hoped for.
A heartfelt thank you to the entire staff for making my stay so memorable. Everyone was welcoming, professional, and genuinely kind.
A special thanks to Gerardo the front desk manager, she was helpfulness and warm and welcoming attitude. She went above and beyond to ensure everything was perfect and made me feel right at home.
Hetty IRL
What breath taking experience. The views are out of this world . Everything is meticulous the grounds are perfect. The seating is very comfortable both be beside the beach and inside the hotel..
The staff are very friendly and helpful .
The variety of restaurants to eat in is amazing. The food and drink is wonderful.
Lukas Stepanek
Hotel is very nice, location good, architect did a nice job but service is not Kempinski standart at all. I suffered food poisoning despite I was eating only in hotel for longer than week. On balcony of the room found dead bird, which was there long time. Skeleton left. Ants found on balcony and in the toilet, ice cream by pool sold melting with storage temperature -7 degrees Celsius. And all does not seem to bother anybody from the hotel. Shame on management of the hotel, this is failure of your control mechanisms. And when guest suffers diarreha from your food, you do not care for him at all. No offering of doctor, diet food, nothing. Refresh: After complain diet food was brought to the room
Jacques Tremblay
Absolute beauty! The food & drinks were fantastic, and the views stunning. It was really cool how family and kid friendly this place is. The staff was great, and the kids club had a really cool Easter activity for the little ones.
MAH SA
The hotel finishing is very old and the rooms are as good as a 4 star hotel. The beach near the hotel is soooo bad, no sand and full of wood particles and stones. You can not walk in the beach without a shoes. The kids activities is limited to 4 years and above so a 3 years not allowed. The name of the hotel and the pictures in the web does not reflect the reality that you will see in your eyes. Not recommended to stay as 5 star.