Elle
Just came back from a short break with my daughters and we had the best time. The location isn't ideal if you want to get out and about but we just wanted somewhere to relax, swim and have fun so it was perfect for that.
The food options were great, some of the best I've experienced as a vegetarian at an all inclusive. Everything was well labelled too.
The entertainment team are fantastic and work so hard. My girls did some kids club activities and had great fun and the extra pool activities were fantastic. We loved The Greatest Showman show!
The pools in general are lovely, though some of the sun loungers could do with a clean. My kids loved the splash park.
We were also impressed by the accessibility of the hotel.
The rooms were clean and we had a lovely a view.
Sadly I didn't catch the name of the man on reception who checked us in but when we arrived dreary after delays at nearly 4am his friendly greeting and speedy service was so appreciated and reassured us we had made a great choice.
We will definitely be back for a longer visit next year!
Neil Ware
Fantastic stay at the Sol Marbella Estepona - Atalaya Park
Service was brilliant, food was fantastic. Great area around the swimming pools. Large open grounds. All inclusive drinks were great. Only 1 issue, No Bloody Mary cocktails on the All inclusive, you have to pay for it, but you can get a Vodka and Tomato juice, which is 99% the cost of a Bloody Mary 🙈 overall we had a great stay, rooms were fab.
tititko17
We had a really good stay at the hotel this week to start with. There were some cons but let's start with the pros.
The hotel is really spacious and has a lot of things you can do. There are 3-4 pools , golf court,tennis courts, children rooms for entertainment, bars and so on. The room we were in was relatively clean and spacious and had almost everything (but not bedstands) you'll need. They clean it everyday and change towels. The staff was quite friendly. There was a lot of choice and variety when it came to the food(and I'm a vegetarian). There are vending machines inside the hotel with snacks ,drinks and medicine so if you're in need of something late at night it's a good option. The pools were clean with good water temperature and there were animators that offered different kind of entertainment if you're into that. Also the beach was private.
Now for the cons. The food (though there was a big variety) was really underseasoned/bland and taste-wise there could be an improvement. The location of the hotel is really not good. It's located between Estepona and Marbella so if you want to go on a walk its a 30-50 minute bus drive from there. The beach itself was not good or well maintained. The water was really cold(yeah I know that's not the hotels fault) and the beach was obviously artificial. So if you're going with the purpose of being on the sea ,you may want to look up other hotels. 😬The rooms while they were relatively clean weren't vacuumed just moped. That really needs to be changed!! And last but not least - some nights it can get very LOUD because of some tourists and hotel does nothing in spite of that. The isolation between the rooms is not good and the joinery was really bad so my advice is to bring ear plugs!
Overall score : 3.5/5 ⭐
DJGOLDSTAR
Would Not Recommend
I rarely leave negative reviews, but unfortunately, our stay at this hotel left a lot to be desired. From the moment we arrived, the overall service was below expectations. The staff seemed more focused on monitoring us than making us feel welcome – constantly checking our wristbands while oddly ignoring other guests. It felt more like being supervised than on holiday.
The food was very poor – repetitive, bland, and often cold. For an all-inclusive resort, we were shocked to find that we had to pay extra to access the snack bar. Not to mention, after 12am, you can’t even get a bottle of water, which is simply unacceptable in a hot climate.
The room amenities were also disappointing. The shower gel and shampoo provided barely worked, which added to the overall feeling of neglect and low quality.
To top it all off, one night we were actually kicked out of the restaurant by staff, without clear explanation. While some of the staff were friendly and helpful (credit where it’s due), it wasn’t enough to make up for the overall poor experience.
Sadly, this hotel does not live up to the promise of a relaxing, all-inclusive holiday. Would not return.
Kirsty’s I Ryan
Just got back from here after 1 week with my family, 3 adults and 3 kids. Was quite disappointed in the hotel, the cleanliness is an issue and given its been stated in the reviews a few times it’s disappointing to see that this is an apparent issue and no effort to resolve this. Staff where often trying to sit us down at tables that haven’t been cleaned up, chairs are all in need of a clean down and good wash with soap! Cutlery wasn’t very clean we often had to swop it for more and also the cups around the pool you have drinks in where also not very clean , again I often had to ask for another cup. The pool could also do with a good clean, lots of bits and hair floating around in it.
The hotel is also very Spanish orientated, we felt as a family this impacted our stay massively. The kids entertainment was all in Spanish and wasn't translated so we had no idea what we being said or anything so my children didn’t join in. Staff made no effort with English guest, none really knew much English at all so was struggling to ask for anything.
The food was another issue, no hot food! It was all lukewarm/cold we were having to warm up our food in the microwave each time we was eating.
Positives from our holiday, The room we had was nice and spacious with a great shower, both the pools were great for the kids all loved it other than I think it needed a better clean! We had a little issue in our room when we arrived and ended up speaking to the manager about this and she was very polite, very welcoming and was quick to get it sorted for us which resulting in us moving rooms which we were very thankful for.
We Wouldn’t come to this hotel again and its unlikely we would recommend it, the location isn’t great if you’re wanting to go out for walks , see shops etc you need to get a taxi for this. Although I wouldn’t rate it down for this because that’s just where the hotel is situated and if Youv done your research you should know this already.