Jacquie Ayre
We have just had a wonderful stay at this hotel. The highlight for us was the fantastic location with a balcony with a wonderful sea view. Staff were efficient , polite and helpful and the food was good. We loved our relaxing five days here and would return again.
David Ruislip
Just back from 3rd visit to this hotel . For what you get it’s good value for money . A small gripe .. Got to be honest Sea view Room a little tired and not as good as last years . No robes no daily chocolates as previous years a slight disappointment . Service though as always was very good .Henri has a great way with the visitors , and all the waiting staff were extremely polite and helpful . The bar in the evening is very smart and low key and had some really nice entertainment , Wayne Micallef in particular providing high standard musical interpretations of classic songs . Concierge staff very helpful and professional . The pool was kept clean and the pool waiting staff were professional . I’ve no problem with the pool manager checking wristbands and asking non guests to leave as I feel my possessions are safer. The overall high standard at this resort has meant I’ve returned and will probably come again.
T Clifton
[Final Update – Lowered to 1 star:]
I initially left 1 stars due to a chaotic check-in and long delays with the rooms and luggage. The manager later contacted me, apologized, and offered a complimentary buffet dinner, which was a nice gesture — so I raised my rating to 3 stars.
Unfortunately, I’m now bringing it down to 1 star after what happened at checkout: I was suddenly told I owed €600, with no explanation. Only after asking repeatedly did they realize it was their mistake at check-in. No responsibility taken — just confusion and stress at the end of the stay.
This kind of error — on top of everything else — confirms this is not a 5-star hotel by any standard. Totally unacceptable experience.
After I posted my original review, the hotel manager reached out, apologized, and offered a complimentary buffet dinner, which was very nice. The gesture was appreciated, and the beach experience improved on the following days. I’m updating my rating from 1 to 3 stars to reflect their effort to make things right.
Original review: This hotel claims to be 5-star, but the service and experience were far from it. I booked two rooms. We arrived early, checked in, and were told we’d be contacted when rooms were ready — no one contacted us. At 3 PM, we found out the keys they gave us weren’t even real room keys. No one explained we had to return to reception.
Only one room was ready. We were told the second just needed a quick inspection, but we waited nearly an hour for the key. Meanwhile, our luggage wasn’t delivered, so we sat around unable to do anything. At 3:45 PM, I called again — room still not ready. Key finally arrived at 4:04 PM. Ten minutes later, someone came in to check the dishwasher. Really?
Rooms are outdated, smell like old furniture, and are nothing like what you’d expect at this price point. The private beach is the only decent part — but even that had trash and seaweed in the water.
This place is disorganized and not worth the money. Would never return.
Robert van den Hoven
Simply amazing and you can tell by the genuine customer friendliness and happiness of the staff.
The service was beyond any expectation and it was pure delight to be greeted by Henry every morning at breakfast!
We stayed in a 2 bedroom suite which was clean, well equiped and very spacious.
All of the facilities are just amazing, with towel services both at the beach below and the indoor and outdoor pools.
Special mention to the Luca, Sophia and the rest of the Kid's club team. They provide an extensive and diverse range of activiities which kept our kids entertained.
We will defintely be returning!
Chloe Lewis
We stayed for a week with a family of all age ranges. The hotel staff was very warm and welcoming and exceptionally accommodating when it came to my nan. Beautiful hotel, very clean. Staff are incredible. Food is amazing. We just love it. It was our second time here and my nan has been coming since it opened and will continue to as long as she can we just love it !! Thankyou all so much
My Booking
