Siddharth Bansal
Excellent hotel with super friendly staff. The rooms are very nice, well kept, and designed for comfort — each building has only two floors, so every room comes with either a terrace or balcony. It’s generally very quiet and at times even feels surprisingly private.
We stayed on a half board basis and really enjoyed the food. Breakfast offered a great variety of options to suit different tastes.
The pools were clean and well maintained, though we mostly preferred spending time at the hotel’s private beach, which was a real highlight.
There’s also a kids club, a mini train (paid) that takes you to two nearby destinations, and a few useful on-site amenities like a small shop, a mini supermarket, and a car rental office.
Overall, a great stay. The only small suggestion would be for the hotel to offer free water during dinner — it’s a minor point, but would make the experience even better. Other than that, everything was excellent and we would definitely recommend it.
André Hohmann
This is a wonderful hotel for a family vacation. It is located with a great view of the mountains on a wide sandy beach with shallow water which makes it perfect to enjoy the sea.
The hotel is set up like a village inside of a park and has several large pool areas which are really pretty and well-maintained. The rooms are very nice and well kept, every building has only two floors so each room either has a terrace or a balcony and is rather quite and sometimes even surprisingly private.
A little drawback for a vacation with small kids is that none of the pools are heated. Even the small indoor pool is a bit chill which is nice for adults but not so good with kids. Also a minor point is that the hotel is split into two areas by the main traffic road but there is a tunnel between both parts and there is hardly any noise from the street.
The food is really good and on the upper range of quality for hotel buffets. The bars are located nicely and quality of drinks is also good. The hotel offers a kids club, a paid mini train to two nearby destinations and private beach access. There are also small shops and a mini supermarket in the hotel as well as a rental car office.
Only minor drawback is the service - the staff is friendly but sometimes takes quite some time to notice the guests and their orders as well as setting up tables.
Overall, this is a really great place for a vacation in Crete.
Hüseyin Dereli
My family (2 kids with ages 1 and 3), my wife and I were there in August 2024, for a half pension stay. We wanted to try out different restaurants and different tastes of delicious greek food, at least for din er, and we are satisfied.
For the hotel, everything was good : clean rooms, nice sandy beach reserved for hotel in walking distance, delicious food at buffet, and friendly staff . (Our 3 year old daughter loved the animation staff, and wanted to participate for almost all of activities :)
The only improvement topic I can think of about the hotel is, the taxi driver that the receptionists call when you need a taxi. The receptionists called almost the same taxi driver who was rude and trying to hurry you up in a disrespectful manner; which is the last thing that a family with kids need in a relaxed holiday plan. My suggestion is, find another taxi when you are in Georgiopolis city center, and call the taxi by yourselves, instead of being directed to the impolite taxi, as if it was the only taxi available in the whole city. Because, thee only rude person in Kreta can be that taxi driver, rest of the population is very friendly, including taxi drivers.
Julien A
This hotel is definitely not up to 5-star standards. If you're accustomed to staying in 5-star hotels, you'll likely be disappointed.
While some aspects are good, many fall short of what you'd expect from a 5-star experience. The location is nice, with a good beach and plenty of loungers available. However, the food is mediocre—I don't understand the positive reviews. The menu is repetitive, the quality is average, and the desserts are poor.
The waitstaff, especially the male servers, are rude. I often felt like I had to apologize just for requesting water or coffee. The main restaurant feels more like a cafeteria, with tables packed closely together and music that is too loud.
The pools are okay, but they don't seem very clean. The water is always murky.
The rooms are okay, but they don't meet the standards of a 5-star hotel. The cleaning staff do their best, but it seems like they are overworked.
AMY STRAFFORD
Fabulous hotel. Less than an hour from the airport. The staff are all so hard working and friendly. We had a pool view room, a family suit. Plenty of space in it. Would have liked a bit more privacy as we had a teenager with us and she struggled with anywhere to get dressed as it was open plan. But a lovely modern and clean room.
Food is amazing. Every meal meal
was delicious. The pools were the perfect temp, and lots of pools with loads of loungers. Never a problem getting them in the morning.
We liked the pool by the beach and the restaurant here is great for breakfast and dinner. We liked lunch at the main restaurant.
Animation team work hard, Koko was our favourite. And the entertainment by the beach bar was good every night, Andreas was our favourite.
Would highly recommend it. We didn’t want to come home.
My Booking
