Franco JR
We are currently staying here while working and I can honestly say it has been an absolute delight. The breathtaking views, the warm hospitality, and the overall atmosphere of the resort make it a truly special place to be.
A special shout-out to the Concierge Team for always checking in on us and making sure everything is perfect, as well as to the teams at the Pool Bar and Main Bar, who work incredibly hard every day while always keeping a smile on their faces.
We've genuinely loved our time here, and the only downside is that we'll have to leave in a couple of weeks. This place has really started to feel like home.
Jody Shafton
We stayed here for two nights due to close proximity to a wedding venue. The hotel is well designed, the room was very comfortable and quiet and the views were amazing. Pool area was great, and I liked the separate quieter area with sun loungers by the sea. The service was great, all staff seemed friendly and very helpful. I would recommend this hotel to anyone who is happy to explore the island by car and prefers a more remote, quiet setting away from a busy town.
It is worth noting that the food options seemed quite limited. The resort is in a beautiful location but there is nothing nearby, besides the airport. It takes about 30 mins to drive to Chania town. The gym felt quite small for a hotel of this size and the yoga mats were all dirty. However, it is open 24/7, so it never felt crowded.
Sh David
The hotel is new and beautifully designed, with stunning sea views, relaxing pools, and a peaceful atmosphere.
However, the staff showed little care for guest requests and seemed indifferent to whether we enjoyed our stay. We arrived as a family with three young children and were given two rooms far apart, despite many empty rooms nearby and our willingness to downgrade just to be close. The staff noted our request but never followed up, leaving us to split up during the vacation because the kids were afraid to sleep alone.
Unfortunately, this lack of attention ruined the overall holiday experience. A beautiful hotel means little if the human service is missing.
KoboR
The hotel is recommended to land at the airport - Chania.
I would like to note the level of service and courtesy of the entire hotel staff and Mary and Iulian.
The hotel is pleasant and of a high standard and in my opinion is recommended for the entire family.
Those interested in renting a car can receive assistance from the hotel and the TIC car rental company is very good and at a good price.
In conclusion - we enjoyed ourselves very much.
Victoria Matis
We stayed at the hotel as a group from our company and the overall experience was very pleasant. The rooms were clean and comfortable, the common areas well maintained, and the hotel facilities allowed us to relax and enjoy our stay.
What really stood out was the staff. The reception staff were always smiling and ready to help, the service at the pool bar was fast and cheerful, and Eva in particular stood out, while in the spa Katarina welcomed us warmly and made us feel special during the treatments.
The only thing that could be improved is the breakfast – it seemed rather limited in choice, which does not quite match the level of the hotel.
Nevertheless, the hospitality and positive energy of the staff left us with the best impression and made our stay very enjoyable.
