Catharine Wansink
We had an incredible stay at "out of the blue"! We booked a standard room, but were upgraded to a junior suite. That was unexpected but great. The staff was very professional and kind. The food was very good and varied. We also found plenty of vegetarian options. One small thing to note is that the pools aren't very deep. The water barely comes up to your waist. This is fine for lounging in the pool, but if you really want to swim you're probably better off going to the beach.
Valerija Mačinković
⭐️⭐️⭐️⭐️⭐️
Wonderful Experience and Amazing Staff!
We had such a lovely stay, and a big part of that was thanks to the incredible team. A heartfelt thank-you to the ladies at the spa — you made our visit so relaxing and special. And a very special thank you to Kostas at the reception. From the moment we arrived, he was welcoming, professional, and always ready to help with a smile. He truly went above and beyond to make us feel at home and help us in any way he could. Your kindness and attention made a big difference in our stay — thank you!
Yeelen Knegtering
For a 5 star, the maintenance level is not really up to good standards. Cleaning could also be improved, mainly in bathrooms.
With regard to food options, on breakfast and desert they offer very limited to no gluten free options, which should be improved.
Staff is friendly, location is lovely.
Mihai Cauia
A very pleasant hotel. Good food. Good location. Maybe more entertainment should be organized for children, and the "Minotaur's Labyrinth" playground needs to be put in order. Thank you for the stay!
Bianka Sági
We are extremely disappointed with the resort’s (lack of) customer service!
Since November, we have been trying to get a wedding quote for May, and after three months, we still haven’t received it – this is simply unacceptable. We sent over 10 emails, Instagram, and Facebook messages from multiple accounts, yet it’s unbelievable how they just ignored us.
As an international wedding planner, I communicate with 10-20 hotels daily. The longest response time I usually encounter is one week in the low season and two weeks in the high season. The issue here is not that they didn’t receive our messages—because they always replied to the first email—but then they disappeared, no matter how many follow-ups I sent! If they had no availability, they could have just said so. Instead, the poor couple were waiting for their response every single day, as this was their first-choice venue, and they had no backup plan—we put everything on this one option.
Luckily, I found another hotel’s venue in Crete where the customer service is truly five-star, and they responded within a day. If we had kept waiting for this resort, the couple would now be left without a venue just three months before their wedding.
It’s truly disheartening to see that such a supposedly five-star venue can be so unreliable!
My Booking
