Stephanie Bradley
I’m writing this review on our last evening before we travel back in the morning.. PLEASE take the negative reviews with a pinch of salt! We have had such an amazing time from the minute we arrived.. warm welcome, full detailed explanation of where everything was and how to access it as we had a few hrs wait for our room.. we arrived at 12 and check in was 2.30pm however we spoke with the Rep, had lunch and were given the option to get changed if we wished.. we walked to our room and our cases were brought to us by a kind friendly porter.. our first day and we straight away got a sunbed at 3pm by the pool (never happened before we are used to sunbed wars) and this was the same every day in fact the days we had around the pool we sat in the same place.
We didn’t encounter 1 single rude member of staff, they literally work day and night to ensure you have a lovely experience.
Food was lovely, plenty of choice and I’m a picky eater. I was happy every meal time. Tables were always clean, and cutlery replenished quickly.
The pool was very cold if you take your time to get in.. Dive or jump and the freshness is amazing! Only thing that could improve the pool experience would be cushion beds as they weren’t the most comfortable however we took our seat pads from our room and this was fine. Music was good and all rounder, plenty of activities and water sports but not all day so you had plenty of relaxing. The entertainment staff are 10/10.
I’ve seen some shocking room reviews but ours was beautiful, the bed was massive, clean sheets every few days and bed made in pretty ways every day. Fresh towels daily and floors cleaned we really can’t fault it.. bathroom was big and always clean but the shower could be upgraded if I’m being picky.
We also had a massage at the spa and that just finished our week off perfectly..
I have absolutely loved my stay, I would come back here in a heartbeat..
I suggest if you’re going to be easily offended by a cracked bathroom tile, and few tired looking plants then that’s on you! This place was beautiful.. and I’ll add that we didn’t see any ants or cockroaches the whole time we were here..
Thank you so much for a lovely holiday to remember.. I also got engaged while here and this will always have a special place in my heart.
Silvia Tsekova
We had a really good experience at this hotel. The highlight was definitely the lovely staff, who created such a warm and welcoming atmosphere. Everyone was very friendly and made us feel at home.
A big thank you to Mohammad and Ahmed, who made our evenings special with their professionalism and kindness. My 4-year-old son was always excited when ordering his juice at the bar, which was such a sweet touch.
The food was okay at first—we expected an English breakfast—but by the third day we actually started to enjoy it more and more.
We booked two rooms: one was great, but the other had a strong smell from the bathroom pipes, which is why we rated the rooms 3 stars. However, thanks to Mohammad, Ahmed, and the housekeeping team, the overall hotel experience felt like 5 stars.
Thank you for making our stay memorable!
Jo Millard
We stayed at this hotel as a couple. The rooms were adequate, only moan we had was the shower was cold but being in a hot country it wasn't that bad.
The food overall (breakfast, lunch & dinner) was amazing, lots to choose from daily.
The snacks they laid on daily were always different too & tasty.
The staff at the hotel were very friendly & helpful.
So we will definitely be visiting again!!
Lee Peacock
The hotel is ok, it needs a bit of tidying up in places.
The rooms are large, the pool area is good.
The food is ok not too much choice over a period of time.
If your looking for a place to go out and explore restaurants bars night life ect this isn't for you.
If you want a place to sit and relax in the sun and waste the hours away this is for you.
Sandra Neves
Was an amazing experience! We stayed 6 nights, 2 adults and 2 children, and we loved the hotel and all the stuff! They are very friendly, very kind and with a lot of attention for everyone. The animation team was amazing too. We enjoyed all the days with them! We hope we return again and see everyone again soon! 🤩🙏
My Booking
