Polly Child
Third visit to this hotel, this time solo (previously with teens and mum, and with partner). We keep coming back and will again: it hits the sweet spot for me!
The hotel is 30mins outside the madness of Marrakech, but the hotel provides a very cheap and regular shuttle.
If your aim is to relax, enjoy the huge pool, the hot sun, the all-inclusive ease, clean, landscaped grounds (maintained with care), and to eat Moroccan food surrounded by Moroccan style decor, you will be very happy.
As a lone woman I felt very safe, welcomed and respected - behaving respectfully helps!
I am vegan and there was a LOT of choice. The staff are fantastic, French is most commonly spoken but you get by fine with English and rubbish French from school.
The animation team don't pester you, and yes the music is loud mid morning and mid afternoon but it's also fun - if you like silence by the pool you won't find it all day but watching happy people is enjoyable.
Rooms are in riad style blocks, tasteful and cool, and spaced out well. Big bathrooms, not had any issue in three stays.
There's entertainment every night, which I ran away from! People I met enjoyed it. If you don't, ask for a room in Azalea or Dahlia riads, furthest away.
The spa has been improved recently and it's a beautiful calm space, excellent value and facilities.
If you don't like to see a single cracked tile, only eat food you eat at home, and basically want a 5-star but book a 4 then moan online, please spare this chilled, welcoming and fun hotel your forever-opinion. Very well travelled, and this is one of my favourite places to be in the world.
Thank you for your hospitality.
Lou
I went on a 4 day all inclusive.
Checking in was easy and the reception staff were friendly.
I gave the location 1 star as it is 40 minutes away from the airport with nothing close to it. you need a 30 minute bus shuttle to go in to town.
The food was plenty but bland and i found it poor.
The pool was clean with plenty space and sunbeds.
Be prepared to walk a fair bit to you room depending on which Ryad you are staying in.
Rooms were average but clean.
The staff in general are friendly.
I will not be returning to this hotel
Jahzi Ider
Upon arrival, remember to have your service charge of 100 DA in cash.
Something I feel should have been told to us beforehand.
The hotel looked lovely they really got into the festivities.
We had some issues with our room having to be moved twice, but they really did sort it out, and the room we were given was great. Any issues we had were sorted out.
Food is a little repetitive and traditional. The staff was very friendly and helpful.
A nice place. At the time of the year, the nights were cold, and the days were hot.
They catered for the children putting on lost of entertainment.
Lee Tague
Nice hotel and the staff were great. But the food wasn’t the best for all inclusive we seen the same food a lot were only there 7 days. And because of location you were looking at 30mins to the nearest restaurant in the city. Rooms were very clean though. Reception staff were great and their own spa was amazing too!
Evi Dolega-Ossowski
We stayed for a week, some positives:
- Food was much nicer than expected for an all inclusive. The tagines were particularly flavoursome and there were always lots of options.
- The staff were friendly and helpful.
- The pool area was spacious, lots of options to swim in different pools and sun-beds were always available.
- The room was clean.
- The valentines days special food and entertainment made the day feel fun and special - even handing out roses to everyone!
- There is a shuttle into the town.
Some negatives:
- My spa massage was over 20 mins late, didn’t last the full hour I paid for and was not the standard I would have expected as it was a full body but the masseuse largely massaged my head…
- The shower in the room was broken but was usable.
- The evening entertainment was sometimes a bit loud, with children’s songs being played up until 9pm when we would have wanted a quieter dinner.
Overall we really enjoyed our stay and would definitely return again - it was good value for money!