Cole Campbell
Really enjoyed our stay here and will definitely be returning. We were really impressed with the variety of food, we loved the freshly cooked pizzas! All the staff are very helpful and attentive.
Our only criticism is on a few occasions there were flies in the restaurant area, although I’m not sure how best to control this.
Overall, the value for money here is brilliant and we cannot wait to return.
Chelsea Frimley
Yasser and the team are very friendly! Could not do anything more for the children. Lots of different activities, painting, face painting, drawing, dancing & much more!
The kids club has a secure area with its own private child pool, providing slides and life guards at all times!!
Highly recommend.
Great resort.
Mustafa Agha
Good points: 1. Spacious 2. Outdoors is well maintained. 3. Staff are nice but the place is run down in some areas and badly funded so not much they can do.
Negatives: 1. They have a serious AC issue (in all the rooms).. it's pretty much a fan level. 2. The food is absolutely tasteless and generally the same with minimal change every day. 3. Windows are not that good at isolating noise, so for the rooms overlooking the night entertainment area, you are guaranteed not to be able to sleep at night unless you can sleep through loud sound.
Julie R
The hotel was ok, the rooms were dated but were clean. It was confusing that the family room had a kitchen but no glasses or anything in the cupboards, a full sized fridge was there
Some staff like the entertainment and outside pool bar and a couple of the chefs were lovely, the rest did serve but less of a smile. There is limited drinks on the all inclusive (plain gin, plain vodka, wines and beer for instance). We tried using the sports bar for the paid premium but there was noone serving, this could be due to the servers watching the football in the cosy bar area (not sure why sports were shown in this room instead of just the sports bar as it was the same game). The bonus of this is we barely spent any money lol.
I loved the fact there was no sunbeds being claimed all day, plenty of pools to chose from including an adult only area (no bar in this area tho).
Food on offer was ok, evening meals had no chips for instance or what I would consider kid friendly although the fresh pizza option was amazing the queue was long and if you have a picky child this could become tedious as their only option. The food that was there was regularly topped up freshly so happy with the quality.
Lunchtimes the food was good, chips, toasted sandwiches etc.
Breakfast was ok, eggs cooked to your liking in front of you but no bacon for instance (if that's your thing).
Afternoon snacks - this was served at 4pm only, this was sandwiches and cakes or ice cream. Outside of this time there is a shop available to buy snacks.
Birds were flying in and out of the open doors (unavoidable) would land on the bread section and eat off the cutting board often with staff walking past not disturbing them. There was alot of flies around the salad and bread etc, not shoo'd away by staff when passing which was disappointing.
The hotel was being painted while we were there (it did not intrude on the holiday at all) and with a good amount of investment I would say it is well on the way to being amazing but for us we felt it is more of a 3 star plus not 4 we have experienced elsewhere.
The hotel was great for a few days, we enjoyed ourselves but we wouldn't likely return. We were expecting a 4 star and felt a little like it missed that standard just that bit due to evening bar service and food options, nothing was so awful you'd say you felt you overpaid but I would have preferred to pay a bit extra for the luxury we all want on a break.
The airport queues were minimal, security is tight but compared to a friend's visit 18month ago it was greatly improved.
Courtney Morgan
All of the entertainment staff were brilliant and was the reason we extended our stay. Always making sure everyone is included and always having fun and a good laugh. I’ll stay here was amazing and would highly recommend if you’re looking for 30° weather in March to get away from England the bar staff were brilliant and always looked after us. Will definitely be coming back very soon. The entertainment during the day was brilliant and in the evening. The staff were very helpful and always there for a good time, getting in the pool with us and on the slides etc. Had such a laugh. Excursions were super easy to book and always so smooth on the day. This is the place to go if your looking for a hot holiday any time of year!