Mirage World Hotel

Dean MacDonald

Mirage World was an amazing hotel! We upgraded to a deluxe room which are in D Block before our arrival, and I’d definitely recommend doing so. Family members staying at the same time were in C Block in the standard rooms, which could use a bit of updating but were still fine. The food was typical all-inclusive. well-cooked and with plenty of variety, though it might get repetitive if you dine in every night. Still, you’d never go hungry with so many options available. Our room was cleaned daily, and the staff were always friendly and helpful. The pools were fantastic, with plenty of sunbeds available during our June stay. However, I imagine it might be more challenging to find a spot during peak season in July and August. Entertainment was okay, nothing extraordinary, but there was something different every night. We particularly enjoyed the foam party and the dance shows. A great bonus is the 24/7 on-site shop, which is super convenient. Overall, we had a wonderful stay and would happily recommend this hotel!

Danielle Brooks

Lovely hotel, our 3rd time there this year, we said it was going to be our last time due to wanting to show our little 1 more places around the world but we are definitely going back next year. Staff cant do enough for you, sometimes there can be a little bit of a language barrier with some but most will sort an issue straight away. Its very clean too.

Steven Toms

From management to cleaners this hotel is amazing. Staff very friendly. Highlight of the holiday there was the entertainment staff. What can I say , from morning to late at night they were there putting a smile on my face. From bingo to darts competitions. Foam party, karaoke to traditional Turkish dancers. Didn't need to leave the hotel. A big thank you to Selda and the rest of the team. You made my solo travel holiday a happy one. Look forward to returning very soon. A big shout out to barstaff waiters and waitresses and everyone there. Brilliant place

Дарья Тесленко

I would like to share our disappointing experience during check-in and interaction with the reception staff. We arrived as a family (2 adults and a 2.5-year-old child) at your hotel at 9:00 AM, traveling together with Polish tourists (although we are Ukrainian). Unfortunately, we were the last to be checked in at 14:30, while all the Polish guests were accommodated much earlier. Despite our repeated polite requests, no one at the reception reacted or offered help. Shockingly, our voucher was lying on the reception desk for over an hour, ignored by staff. The final straw came when another bus with new guests arrived and they were immediately given rooms without issue, while we continued waiting. Our child had already fallen asleep in the stroller in the lobby, and no one seemed to care. We waited for over 6 hours, and it felt like we were being completely overlooked. We were not even given our passports back; I later discovered them in my own bag. Thankfully, a representative from the tour agency stepped in and helped us get a room. However, the room we were given was old and dirty, and the baby cot was in very poor condition and unstable. We were extremely tired, having slept for only 40 minutes the entire night. We understand that exhaustion is our own burden to bear, but the hotel staff showed no willingness to assist or accommodate us in any way. The next day, a housekeeper cleaned the room, which made it more acceptable. On a positive note, the location of the hotel is beautiful, and the staff around the grounds and in the restaurant were friendly and professional. The food was also good, and we would like to thank the restaurant team for their great service. However, the ladies at the reception were extremely unprofessional, unfriendly, and unhelpful. We strongly urge hotel management to take this matter seriously, as it significantly affects the experience of paying guests. These staff members are in direct contact with new arrivals, and their behavior reflects poorly on the entire hotel. We kindly request that you provide proper training and instruction to the front desk team, as the current level of service is not acceptable for a hotel of this caliber.

Jeanette Gill

Our room is ok, but small, but we do have a large bathroom. Major downside is there are no drawers or shelves. I enjoy the food. Drinks are OK. There is a quiet pool, but it does get very noisy 😒 BTW, the pools are freezing 🥶 Major downside for me, is the very loud entertainment which goes on till about midnight. There is NO escape from it, so unless you've got good earplugs you've got no chance of a quiet night