Anita Gimpelson
I have very mixed feelings about the hotel. On one side, it seats right at the sea with beautiful beaches around. It offered a wide variation of dishes and food: with themed days etc. The staff at the restaurant (especially a waiter with glasses and at the kitchen) are very sweet and helpful. Even if almost noons spoke English, they were nice and did a great job! I also would like to comment on such a great gym setup. It has everything you need, all machines are new and it’s pleasant to sport there.
However! First, and most importantly, the staff at the reception are incredibly rude and aren’t welcoming at all, except for Ross. Every single time I had a question or an ask/feedback, they would be annoyed with me. Ladies would constantly roll their eyes and show passive aggressive behaviour. An example would be to change my towel at 7am, they would refuse first and tell me to do it at SPA at 10. Or when my hotel card stopped working thrice during our stay. This factor was very disappointing and if the personnel at the reception would be nicer and helpful, I’d not write this review at all. Second, rooms are not as promised. You can hear EVERYTHING what your neighbours are doing, there is no sound protection at all. The “sea view room” doesn’t necessarily mean you will have the sea in front of you, it might be on the side. Third, a lot of logistics in the hotel make your stay incredibly difficult. The door to the swimming pool from SPA is closed and no one could explain to me why. The sunbeds (you have to pay extra for them) are only open from 10am till 6pm, which is very little window for those who prefer to not tan at the full heat. The only nice coffee in the hotel is at the bar, but they refuse to make it and ask you to use the machine instead. Steam room in the SPA is all covered in fungus and there are no beds to lie at.
I truly hope these things can be worked on. The hotel could be a GREAT place and I’d love to come back sometime in the future.
Erik Palmqvist
We’ve just spent a wonderful week at Alua Gran Camp de Mar and couldn’t be happier with our stay. From the moment we arrived, the staff made us feel welcome with their friendliness and attention to detail. The hotel itself is beautiful and the pool area is absolutely perfect — clean, relaxing, and with stunning views.
The food exceeded our expectations with plenty of variety and great quality at every meal. We especially loved the themed nights and the fresh local dishes. In the evenings, we really enjoyed the entertainment — there were fun shows, live music, and even some lighthearted competitions that made each night different and fun.
All in all, this hotel has everything you could ask for in an all-inclusive stay. We’re leaving relaxed, happy, and already talking about coming back. Highly recommend!
Samir Lalitcumar
We had a wonderful stay at this resort! The staff was warm and welcoming, the rooms were clean and spacious, and the amenities were perfect for our whole family. The kids loved the pool and play area, while we enjoyed the relaxing atmosphere and delicious food. A great mix of comfort and fun — we’ll definitely be back!
Room for improvement:
Please try to put food display in English as well, and to display what it contains like chicken, pork or beef etc...
Brittana was very helpful who used to be in snacks bar and used to make yummy pizza and chips
Franciso was always there to greet and help at the food hall.
Although the food had a great variety of everything , crabs, prawns etc
Sebastian Sjölund
Alua Gran Camp de Mar is a true gem in Mallorca! We stayed here for a week and had an amazing experience. The staff were consistently friendly, professional, and attentive — they truly go out of their way to make you feel at home.
The hotel and its surroundings are stunning. The pool area is spotless and inviting, with plenty of space to relax. The food was another highlight — so much variety and everything was fresh and delicious. There was something new to try every day, which kept things exciting.
Evenings were a blast thanks to the great entertainment. From live performances to fun competitions, there was always something to look forward to after dinner. We give this place top marks and would recommend it to anyone looking for a relaxing, high-quality all-inclusive holiday.
Hugh Reid
Amazing 3 night stay. Arrived first day of the season after a last minute booking. The area is incredible, right on the beachfront in a cove. Hotel was clean and very attractive. Had a sea view room, apparently the air con was still in heating mode so we had to sleep with the window open but was nice falling asleep with the sea. Downside is the leaf blower alarm at 0700 but meant we could enjoy the day. Food was exceptional, if you like your sea food you are in for a treat! Natalia on reception is our absolute star along with all of the front desk team and bar staff. Entertainment wasn’t up to our fancy but we weren’t here for that!
My Booking
