Hotel Hesperia Bristol Playa

Paula Bretherton

Perfect example of you get what you pay for! Room was ok, although in need of some tlc. Taped up electric cables sticking out of the wall in the living area. Stayed for 2 weeks and on day 5 had to request clean towels. Day 10 and still no maid service so had to request change of bedding twice at reception. Arrived gone 9pm and shop on site was closed. Not even a bottle of water in the fridge. After a 30 minute walk in search of an open shop, we gave up. Asked at the bar and they sold bottled water! Why didn't reception tell us when we asked? No air con, not even a fan. Positive was the location of the apartments. Small beach opposite and lovely sea view from balcony. Only a short walk or taxi into Corallejo town centre. Fantastic restaurants, bars, cafés and shops and lovely vibe! All in all, would recommend Corralejo but would maybe try somewhere else to stay 😉

Joe Tobin

The staff where extremely unhelpful I was put in a 3rd floor room and requested to be moved 3 times during our stay as I am waiting to go for a operation. I have bad mobility. I was given no help whatsoever. There was no AC the room was filthy and we had an infestation of ants. We informed the front desk and was told that they knew about it. No help whatsoever. The bed was solid and the pillows where not comfortable. Also the sofa was broken and repaired with a lump off wood that stuck up in the middle. The climb up the stairs every day almost killed me. And the parking outside was inadequate to say the least. The location was great well situated but that's the only good thing I can say about it. Almost forgot the wood on the balcony was rooting and and filled in with filling very unsafe considering it was 3 flights up

Andrew Roscoe

Stayed here many years ago all-inclusive in November I can hand on heart say it's the worst holiday I've ever had. The room smelt musty and damp found out why a few days later when it rained and the room flooded a ground floor room over looking the pool we had to get some towels from reception to mop up but not after my mate slipped banging his leg on the door frame severely bruising his shin he ended up with a blood clot and in hospital when we got home. Food in hotel was poor so ate out a few nights poor bar service remember barman being a bit arsey Whole place should have been ripped down and when we got home this hotel was on the program holidays from hell video can be watched on you tube. Just glad one of our group was the travel rep who booked our hol sued when we got back and we got some cash back would not ever go here again or recommend it staff where rude and unhelpful. Not much around hotel some decent bars in town though our favourite was a beatles themed one.

Kelly Oakland

Great stay. You get what you pay for so we were not expecting the ritz. Rooms dated and in need of a upgrade, yes but they were clean. We paid for Seaview view room which was beautiful but very very windy so I wouldn't bother. We could always get a sunbed. Pool bar serves food, lovely and great prices so we had lunch here every day. Supermarket on site, good prices with fresh bread and crossiants everyday. We just bought cans of pop from here. Bar in hotel open on an evening with live singer every night, lovely little bar and prices good. We had a great stay here. Only negative I would say is location. About a 15 minute stroll to music square which is fine. It was the walking back on an evening, this didn't feel safe as you have to go through residential streets and we saw some shady characters. We got a taxi back every evening for only 5euro. Would we come back, yes but not get the sea view room. It was an absolute bargain for an Easter school holiday break

Zoe Glazebrook

The aparthotel itself is lovely, has everything you want/need on site, including a supermarket. We enjoyed the pool area, but sunbeds got taken up pretty quickly. If you were to come to the pool after being at the beach in the morning, then good luck finding a sunbed. The apartment is very basic, and the bathroom could do with a good old scrub as the grouting in and around the shower area was built up with mould and scum. But my main problem was ants! I could understand if we were untidy and leaving food around, but everything was sealed and stored away, but they just kept appearing out of nowhere onto the kitchen worktops, tiles, and also in the bathroom. This hotel really needs to sort their ant problem out. Then maybe I would stay here again, but I felt more stressed trying to get rid of ants 🐜 so unhygienic when they were crawling over the kitchen worktops and into the cupboards. Rooms only get cleaned once during your visit, which is already stated when booking. They supply a sweeping brush, which was used daily and mop in the apartment, aswell as the general kitchen appliances. But if I'm honest, I only used to kettle as I didn't feel like using any of the other appliances due to ants - they might have ended up in my food! And if you check out and need a shower later on in the day before your pick-up, then make sure you "book" a shower as they didn't state that to us when we arrived. Overall, I would possibly stay here again if they sorted out the ant problem, and cleaning was brought up to a higher standard.