Hotel Hesperia Bristol Playa

Zoe Glazebrook

The aparthotel itself is lovely, has everything you want/need on site, including a supermarket. We enjoyed the pool area, but sunbeds got taken up pretty quickly. If you were to come to the pool after being at the beach in the morning, then good luck finding a sunbed. The apartment is very basic, and the bathroom could do with a good old scrub as the grouting in and around the shower area was built up with mould and scum. But my main problem was ants! I could understand if we were untidy and leaving food around, but everything was sealed and stored away, but they just kept appearing out of nowhere onto the kitchen worktops, tiles, and also in the bathroom. This hotel really needs to sort their ant problem out. Then maybe I would stay here again, but I felt more stressed trying to get rid of ants 🐜 so unhygienic when they were crawling over the kitchen worktops and into the cupboards. Rooms only get cleaned once during your visit, which is already stated when booking. They supply a sweeping brush, which was used daily and mop in the apartment, aswell as the general kitchen appliances. But if I'm honest, I only used to kettle as I didn't feel like using any of the other appliances due to ants - they might have ended up in my food! And if you check out and need a shower later on in the day before your pick-up, then make sure you "book" a shower as they didn't state that to us when we arrived. Overall, I would possibly stay here again if they sorted out the ant problem, and cleaning was brought up to a higher standard.

Sandra Lee

We were only staying 1 night , our room wasn't ready till 5pm ( we were leaving at 7am next morning) The pool bar was lovely , staff were funny and pizza was gorgeous. Our apartment was up 2 flights of steep stairs , it had no air conditioning ( we should have checked) when we came back from dinner 2 of the bedrooms were covered in ants . Reception sent a man with a magic little bottle of spray , it killed the ones he could see but our daughter and her boyfriend slept in the kitchen, they found loads more under the bed .

Conrad

We really enjoyed our stay here, great location and clean and tidy apartments. The little kitchen area could have been better stocked though. It is a bit difficult to do meals if you only have a bread knife to prep food.

Kelly Oakland

Great stay. You get what you pay for so we were not expecting the ritz. Rooms dated and in need of a upgrade, yes but they were clean. We paid for Seaview view room which was beautiful but very very windy so I wouldn't bother. We could always get a sunbed. Pool bar serves food, lovely and great prices so we had lunch here every day. Supermarket on site, good prices with fresh bread and crossiants everyday. We just bought cans of pop from here. Bar in hotel open on an evening with live singer every night, lovely little bar and prices good. We had a great stay here. Only negative I would say is location. About a 15 minute stroll to music square which is fine. It was the walking back on an evening, this didn't feel safe as you have to go through residential streets and we saw some shady characters. We got a taxi back every evening for only 5euro. Would we come back, yes but not get the sea view room. It was an absolute bargain for an Easter school holiday break

Kealeigh Lander

Me, my partner and little boy stayed here for a week and are due to fly back home today. Before coming I was worried reading all the negative reviews and especially about the ants but I have not seen one ant or cochroach in the whole week we have stayed here. Please dont be put off by the negative reviews and go with an open mi nd and you will be pleasently surprised. We arrived late Sunday night and first impressions of the room were clean. Yes they are basic but you get what you pay for and they are very spacious. We had a 1 bedroom first floor apartment with a double bed (which we requested both before coming), tv in both the bedroom and living room (we didnt use them), a safe that you have to pay for, a shower with shower gel, shampoo, hairdryer and hand soap, a kitchenette with a coffee maker, toaster, microwave, kettle and utensils. Sofa bed in the living with table and chairs and then table and chairs and drying rack on the balcony. Our room was cleaned twice during our stay, new towels, although unsure if the bedding was changed or just made up as it looked like it had the same mark on. We had quite a windy spot for the balcony, make sure you bring towel clips to stop things flying away, we came back and our rubber ring was nowhere to be seen even though it was under the table. We had a few minor issues of the light switch in the living room jamming and then only being left 2 towels instead of three but after speaking to reception. These were sorted straight away. The reception staff were very friendly and were happy to order us a taxi a few times. The resort felt completely safe and the walk to and from the strip wasnt as long as I thought it was going to be. The pool area is clean and plenty of sunbeds to go around. We went out for the morning and still managed to get a sunbed when we arrived back, people do tend to put towels down early but this wasn't a problem for us. There's an onsite laundrette (again didnt use this), onsite shop thats open late, gym, bar, pool bar, pool table and hockey table, a little park and small toddler game room for the little ones. You can keep your room on after 12pm on check out day for €20 per hour which we though was quite expensive and also asked for the price to hire an iron which was €12 per day and €20 deposit so we just made do with creased clothes. Overall we have had a lovely stay here and would recommend to anyone who is thinking of booking to do it. Please dont be put off by the bad reviews and come and make your own judgement. Thank you Hesperia Bristol Playa.