Qusai Mahadin (Qusai_md)
This was truly one of the most enjoyable stays I’ve ever experienced. The hotel boasts a beautiful ambiance, with expansive landscaped areas and multiple pool options that add to the charm. The food was excellent, complemented by warm and attentive service — they even prepared special dishes just for us, which made the experience even more memorable. The morning activities were lively and engaging, perfect for starting the day with positive energy, while the night shows were entertaining and well-organized, creating a fun atmosphere for guests of all ages. Overall, the service was outstanding. A special thanks to the amazing animation team, especially Ahmad, Sultan, and Mada, for adding so much energy and fun to our stay.
Natalia
I just returned from my stay at DoubleTree and overall, I’m satisfied, though there are a few things worth mentioning. I stayed in the new section of the hotel, where the rooms have just been renovated. Some rooms nearby were still being worked on, and while the noise was occasionally noticeable, it wasn’t particularly bothersome.
The staff was very friendly and helpful. As guests in the new part of the hotel, we also had access to the older section, but we didn’t use it much since not much was happening there during our stay.
The beach was average, but personally, that wasn’t a priority for me. A big advantage was the shuttle bus, which ran every 15 minutes and transported guests throughout the hotel grounds. The new section was much quieter and more private, which I appreciated.
As for the food, it wasn’t bad – pretty standard for this country. I’ve stayed at hotels where the food was much worse. I dined twice at the Gala restaurant by the beach, where the food was of a much higher standard – definitely a big plus for the hotel.
There’s also a promenade next to the hotel with shops where you can find everything you might need: a pharmacy, perfumes, souvenirs, etc. The hotel is also very close to the airport.
The gym was really nice – air-conditioned, small, but had everything you need.
Overall, I’m giving 5 stars because I got a great deal on the price. If I had paid the average rate for this standard, I would have rated it 4.
Ian Pullen
Our room was excellent. Large bathroom with bath, toilet and shower. Service was very good. Room was kept clean. Food was a bit samey but was typical of all inclusive food. The bar for adults was excellent. Close to Soho Square was a bonus.
Sergey Drumov
If You Miss Pasta Every Day – This Might Be the Place for You
I would recommend this hotel only if you’re really missing eating pasta every single day. Many of the reviews online are misleading — don’t believe everything you read. The food here leaves a lot to be desired. The kitchen makes no real effort, and variety is almost non-existent. There’s hardly any fish, and when there is, it’s clearly the cheapest kind. On the beach, they serve things like a sausage roll — but don’t expect real meat in that sausage. It’s questionable at best.
The reception staff? All unfriendly, even rude at times. Don’t count on them to help you with anything — it feels like you’re bothering them just by asking a question.
There is no animation whatsoever. And I really mean NONE. No entertainment activities, no shows, nothing. The only music you’ll hear is some background tunes at the pool — but that’s about it. Technically there’s some animation on the beach, but it’s extremely weak and hardly noticeable.
The only real positive is that the rooms are cleaned well, and they give you bottled water regularly. That’s really the only consistent service you can expect.
This hotel is rated 4 stars, but it’s more like a 2+ in reality. Maybe if they invested in proper cooking and guest service training, they could improve.
If you’re seriously craving daily pasta and very low-effort service — this might work for you. Otherwise, think twice. There’s an amazing hotel nearby called White Hill — I’d recommend checking that one out instead.
Michelle Palmer
I am currently and have been for the past week at doubletree in Sharm El Sheikh and this has been my experience I'd like to share.
On arrival we didn't receive our warm cookie.
The following day when I had mentioned it to staff, returning back to our room was 4x warm cookies which made us both smile and laugh as they'd gone out of there way to rectify it.
Since then we've had cookies most day when returning to our room.
The hotel guest experience supervisor Ahmed Mahgoub has been brilliant, he's gone above and beyond to make our holiday experience a brilliant one.
He even moved us to a closer room due to the long walk for food each day.
This is due to the pool being so big 😆
Which is no complaint. There's plenty of sunbeds and we have no trouble getting the ones right outside of our room.
We found the food over the doubletree sister hotel to be really enjoyable and we were waited on by Mohamed Ismail who was brilliant. Always happy to see us and would get drinks as soon as yours is finished.
Today my partner went scuba diving from the hotel beach and he said it was the best dive he'd ever done, and the team that took him were very professional.
The private beach is a beautiful cove again enough sunbeds, and there's bar and towel collection point, and if you don't want the walk there is a bus that will take you the short drive.
The main square of you choose to leave the resort is not even a 10 min walk away, which is worth a walk down, this hotel has a great location, very close to the airport and all local amenities.
So overall I can only highly recommend this hotel, the staff are exceptional.
I would definitely come back.