Ege Öney
Our stay at the hotel was excellent. They were very helpful from the moment we arrived. Our room was upgraded to a better one. It was my wife's birthday, and they were very helpful in celebrating it. Everything was very enjoyable. I would like to thank Mr. Muhammed Barakat and all the staff for their attention and assistance. I would also like to thank the valuable Gala Restaurant staff, especially dear Bahy, for making our holiday perfect. We would be happy to stay here again if we come to Sharm.
nawal mhanna
We had an amazing honeymoon stay at DoubleTree by Hilton. Our entire experience was very well organized and enjoyable from the moment we arrived until our departure. The hotel's calm and relaxing atmosphere made our honeymoon truly memorable.
The staff were exceptionally professional, friendly, and always willing to help with a smile. The room service was excellent, and the housekeeping staff did a wonderful job every day. A special thank you to the gentleman who cleaned our room; he was extremely polite, attentive, and made sure everything was spotless throughout our stay.
Although our room was located a bit far from the lobby and restaurant, this was never an issue thanks to the hotel's shuttle service. A scheduled bus regularly passed by the rooms to transport guests around the resort, making everything very convenient. A big thank you to the drivers, who were always polite, friendly, and helpful.
The restaurant was another highlight of our stay. The food was delicious, with a wide variety of options to suit every taste. The chef and the entire restaurant team were outstanding, providing excellent service throughout our stay. We would especially like to thank Souad for her warm welcome, kindness, and positive attitude, which made us feel at home from day one.
A heartfelt thank you to the entire team for making our honeymoon so special. Their dedication, professionalism, and hospitality made a lasting impression on us. We highly recommend this hotel to anyone looking for a peaceful, comfortable, and memorable stay, and we hope to return again in the future.
Janet Walsh
This is a really good hotel, good location, clean, and the food is amazing.
We stayed at the beach end of the complex. The Bistro restaurant served lovely food and the staff in there are fantastic. Nothing was ever too much trouble, waiters couldn’t do enough to help, favourite drinks were remembered, we have never had such good service from such friendly smiling staff. Very big shout out to Fatma El Sayed the Hostess who made us very welcome every meal time from the minute we walked in and remembered lots of our preferences eg what drinks we wanted. Also Ahmed Gmal who was constantly smiling and very friendly and helpful. Also Hamada Saied, Mohammed Metwally, Atef Gmal who did a fantastic job. The staff work very hard to make sure you have a great holiday.
berihan alaa
We had such an amazing stay and would like to express our sincere thanks and appreciation to the entire hotel team for their outstanding hospitality and service.
A special thank you to Mr. Ahmed Sherif for his professionalism and kindness, Katy from Guest Relations for always being helpful and caring, and Fatma & Mohamed from the restaurant team for their excellent service and warm attitude throughout our stay.
Also, a huge thank you to all the Front Office, Restaurant, Housekeeping, and Guest Relations teams for making our experience so comfortable and memorable. Everyone was friendly, welcoming, and always ready to help with a smile.
The restaurant deserves a very special mention — the food was absolutely delicious with a huge variety of choices every day. Everything was fresh, tasty, and prepared excellently. We truly enjoyed every meal.
Thank you again to the whole team for making our stay wonderful. We will definitely come back again and highly recommend this hotel to everyone!
Lois Ecaterina Craciun
Returning to this hotel for the second time says everything about how wonderful it is. The main reason I came back is because of the incredible staff, who truly make every stay unforgettable.
The rooms are excellent, and our room was cleaned perfectly by the lovely Yousef and his supervisor Mohamed Atwa,whose attention to detail was outstanding.
The entertainment team was absolutely amazing, I honestly fell in love with their energy and talent. Their dance performances were the best, especially Mohamed and Ola, who are fantastic.
The reception team was also wonderful, always welcoming and helpful. The restaurant staff, including both the waiters and chefs, consistently went above and beyond to exceed our expectations.
Every single member of staff is amazing. I would need pages to fully describe their kindness and professionalism.
The hotel itself is spotless, beautifully maintained, and very well organized. From the beach to the swimming pool, everything was perfect.
I highly recommend this hotel and will definitely be coming back again.
