B
Great family friendly hotel for excellent value! The overall resort is excellent and extremely clean - staff were always on the go cleaning, tidying etc.
The rooms could definitely do with updating, but I got the feeling that they are gradually renovating the whole hotel.
There is a good selection of food, not gourmet of course, but it's definitely a good selection! The restaurant is modern and once again, always clean.
Pool bar was good in general, but the cocktails tasted a bit cheap. Snacks were good though - tasty ice creams and freshly made doughnuts.
Lots of entertainment for the kids, especially the mini disco.
Location is excellent, only a 10-15 min walk from the beach.
Is this the best hotel I've ever stayed in? No, of course not. But for how much I paid, I was pleasantly surprised and would consider it EXCELLENT value for money.
Dawn Watkins
We booked this is 2024 after staying at a different hotel and popping by to have a look..
We took our 11 year old for 2 weeks and can honestly say it is 1 of the best places we have stayed! From food to staff everything was amazing!
I could write all day about things we loved but it genuinely was absolutely everything!
The entertainment staff are beyond amazing every single 1 of them! We had so much fun and they are all so polite and sweet and always had a smile..the bar staff at the pool bar were fantastic! Maria thank u for my special cocktail u made i can't wait for it again in 2026!
The slides every thing was amazing! The snack bar wow! There was definitely something to eat every single day.
We love dit that much we booked to go back in may 2026 while we were still at the hotel.
Genuinely 1 of the best places especially if u have kids! See you next year 💓
Bassam
I had a very disappointing and frustrating experience at Cyprotel Faliraki. From the moment we arrived, the room was clearly not properly cleaned. There were ants crawling around, and to make things worse, we found a dead cockroach on the floor near the bed. I immediately reported the issue, and while the guest relations staff assured me that housekeeping would take care of it, the follow-up was extremely poor.
When housekeeping finally came, the job was rushed and careless. The floor was still dirty, with visible hair and dust, and no attention was given to detail. On top of that, basic essentials like clean towels were not restocked, and most surprisingly, the bed sheets were never changed — not even once during our stay. I had to repeatedly ask for basic services that should be done automatically in any hotel.
This kind of negligence is completely unacceptable, especially for a hotel that presents itself as a comfortable resort experience. The lack of proper hygiene, pest control, and basic customer service shows a clear failure in management and staff training. Guests shouldn’t have to beg for clean towels, fresh sheets, or a bug-free room.
For the price we paid, I expected a clean and relaxing stay — instead, it felt like I was constantly chasing the staff just to meet basic living standards. I would not recommend this hotel to anyone and hope the management takes this feedback seriously and makes real changes.
EMILIA IGUE
I absolutely 💯 enjoyed my stay here! My kids loved it! It is a great hotel and destination 👌🏻 for kids! If you don't want to use taxi to the centre, you have a bus stop just 2 minutes walk! It is amazing 👏🏼 🤩
Lukasz Smetek
Perfect hotel for family holiday. Restaurant good is amazing, reaI pizza, large variety of meats, would love to comeback as this hotel offers the most of things you are looking for. Clean rooms with daily cleaning service, Very comfortable double mattresses. Single mattresses on additional beds or bunk beds for kids are quite sturdy. Snack bar.