Chris Edwards
You know it’s not going to be a good experience when the seats in the hotel lobby are worn to pieces. This was the first warning sign that the 4 star hotel we had booked, was not what was advertised.
We booked two rooms for our family, for a week in October, and this was a big mistake. The hotel is very rundown. It was probably 4 star 20 years ago, but now for an all-inclusive it’s more like a 2 star at the most.
Our room door could have been easy broken into as the main panel was loose. Exposed wires in the bathroom, and floor flooded when taking a shower. The rooms were filthy and never cleaned. Airco didn’t work. The toilets in the main building were disgusting. The arcade games didn’t work, pool table badly worn. There was no children’s entertainment. We spotted a sign for Mountain bikes on the side of our building, but the staff had no clue about this at all.
The food was bad - the worst we’ve ever had. The beer just about drinkable. So after a few days we started to eat out. That’s when we found out that the hotel is well known by the local Greek people as having a bad reputation.
The list of things wrong with this hotel is endless and all the negative reviews are accurate. I’ve no idea how it gets any positive reviews.
It’s such a shame because it’s got a lot of potential being right on the beach, and we had a great view from our balcony.
Avoid at all costs.
Nathan Scott
I don’t usually leave negative reviews, but I feel people need to know what to expect with Hotel Sunshine Rhodes. Greece itself was amazing, but the hotel experience was very disappointing and in no way worthy of the 4 stars it advertises.
The buffet food was one of the biggest let-downs. It was repetitive, bland, and very difficult to put together a decent meal. Lunch and dinner were practically identical, and bizarrely, breakfast included things like sweetcorn and onion rings. Nothing had much flavour, and overall the dining experience felt like a chore rather than something to enjoy.
The rooms were dated and poorly maintained. The hairdryer was next to useless, and housekeeping seemed inconsistent at best. The beds were extremely uncomfortable, as if they hadn’t been replaced in years, with only three old, lumpy pillows between us. Sleep was poor, and the air conditioning left us feeling unwell after using it through the night.
The lift is another issue — it’s honestly the size of a small cleaners’ cupboard, making it a nightmare to get between floors, especially if you have luggage.
The drinks menu was equally disappointing. Only a handful of cocktails were available, all tasting watered down and very similar to each other. Compared to other all-inclusive hotels we’ve stayed in, the variety and quality was severely lacking.
To be fair, the staff were friendly and helpful when booking taxis and arranging little things, but unfortunately, this didn’t make up for the rest.
The final straw was checkout day. We had a 9pm flight and were assured we could use the hotel’s facilities to shower before leaving. What we found was one filthy cubicle in an unclean toilet, with no hot water, no soap, and no basic hygiene. This was completely unacceptable and left a terrible final impression.
Overall, I’m honestly fascinated that this hotel is still advertised as a 4-star property. With so many far better options in Rhodes, I would strongly recommend avoiding this hotel. Greece is beautiful and worth visiting, but if someone asked me strictly about my hotel experience, this is what I would have to say.
Vanda Munday
Decor worn but acceptable.
Need to use double sheets on the beds as they only use singles and it's a pain.
Rooms and outside are kept very clean though.
Staff great, all friendly.
Pools are great.
Food passable, always hot,so that's a bonus..
A great week was had.
Expensive to go into Rhodes town though, 18 Euros each way.
Anna Wysocka
On behalf of Von Quintus MICE, we would like to extend our heartfelt thanks to the entire team at Sunshine Rodos Hotel for their outstanding support and assistance in organizing our corporate group stay.
Our special thanks go to the reception team for their professionalism, kindness, and great patience in welcoming our guests. As different subgroups arrived from various airports, the check-in process was spread over time – we truly appreciate your flexibility and efficiency in providing rooms earlier than scheduled, despite the official check-in hours.
Upon arrival, our group was warmly assisted by Ms. Irini – Front Office Manager, and Mr. Panos – Hotel Manager, whose presence and commitment ensured everything went smoothly from the very first moment.
We would also like to thank the Hotel Director and the management team for providing the training room, arranging lunch boxes whenever needed, and for their kindness and support during the welcome drinks before our gala dinner at Mamma Mia restaurant.
Your professional service, personal approach, and readiness to help made our stay truly memorable. Every request was handled with a smile and full dedication.
It is the people like you who create the heart and soul of Sunshine Rodos – warm, caring, and genuinely hospitable.
Ross Anderson
Overall quite a good Hotel. Swimming pools were lush clear blue. Food and drink available. Food bit basic so lived of spaghetti colognes most of week. Grab your a la carte Italian meal which was excellent. Mostly skipped breakfast. Adapted for disabled but sometimes long way round the easiest. 20 euro to old town each way a must. New town not much in it to say youre abroad. If disabled get family room as showers good for 2 people. Our travelling companions said there room had a coffin for a shower