Rdog998
Definitely NOT a 4 star hotel!! (Rated 4* in 2012 btw).
Positives: most of the staff are really friendly and do their best to make you feel welcome, this is despite all the odds up against them! The location is great and is really close to the beach. Their al la carte restaurant Mamma Mia was the one good meal we had at the hotel.
Negatives: the food was really poor, the quality isn’t there with the food being bland, only fatty cuts of meat and there being a limited choice of food, within a couple of days you’ve seen everything at the buffet which gets boring fast. The rooms are outdated, our bathroom flooded after every shower and the shower was no longer bolted to the wall. The air con was also broken in our room. The beds were like laying on an ironing board with a pillow for each of us which felt like you were laying straight on the mattress. Unlikely to be the best bed for somebody who has back pain. Also will note not all the arcade machines work and will take your money but the hotel are not able to access these so just take your money!
In summary: staff are friendly and do their best but the hotel needs a lot of work and the food seems to be very cheap and needs work!
J N
Hi everyone, I can't recommend this hotel.
We were initially put in Block 4, on the top floor. The elevator was broken, so we had to carry our luggage upstairs ourselves.
The beds were worn out, and the TV didn't work either.
After we requested bed toppers, which weren't brought, we changed rooms.
In the new room, the beds were also worn out, and the TV and hairdryer didn't work, so we had to go back to reception.
The bed toppers were brought, the hairdryer was repaired, and suddenly, that same night, there was a cockroach in the room.
The towels are replaced, but they're still dirty. You pay climate taxes, but the air conditioning doesn't work until June.
The food is always the same and almost inedible.
The soft drinks and "cocktails" are sugary sweet and therefore undrinkable.
The supposedly sandy beach was created by the hotel itself, and most of it consists of huge rocks, making it difficult to reach the sea even with swimming shoes.
The refrigerator in the room hums so loudly that you feel like you're in a spaceship.
The room cleaning is superficial: they sweep, empty the trash cans, and make the beds. There's no mention of cleaning here; we still have the tomato stains from the previous guest on our room floor for a week.
It's advertised as a four-star hotel, but these four stars are nowhere to be found at the entrance.
I cannot recommend the hotel and appeal to people's common sense not to support this either!
Nyesha Bernard
The staff are incompetent.
Left us 3 hours in the reception, trying to locate our booking for 10 people.
They took our room tax before giving us keys.
The rooms have bed bugs, run down , not maintained.
The hotel towels were grey instead of brilliant white.
I had dead insects on the bathroom wall, blood stains on bed sheets, rust and mould in the bathroom.
Constantly long ques for a drink at the pool bar, sometimes they run out of drinks.
The food was bland, not much variety.
The best restaurant was the Italian restaurant.
It suggests a 4* hotel, I would say it appears to be a 2-3 *
Was very disappointed with the reception staff. And our overall stay.
On the last day the manager was chasing us by the sun beds for hotel tax we already paid.
What a shambles
kiki
Avoid this place - to be honest you shouldn’t stay here more than 3 nights if your here. The food is terrible, not many options. Like really bad terrible meals. The place looks abandoned. The staff are rude, only good thing id stay is the beach. I had high expectations for this place based on some of the reviews I’d seen but hands down the worst place to stay in Rhodes I’m sure theres better
Phones do not work in the room
Sauna is out of order
U have to pay to keep ur luggage in a locker when u check out
Ethan Dolby
I stayed at the Sunshine Hotel in Rhodes on an all-inclusive basis, and while there were some positives, the experience overall was quite mixed.
Check-In & Staff:
Check-in was quick and fairly straightforward. However, we were hit with a €100 hotel tax which felt steep, even if not technically hidden. Most of the staff were friendly – especially George, who was consistently helpful, cheerful, and a real standout. Unfortunately, others like Iris came across as quite rude and unhelpful.
Room & Cleanliness:
The room was spacious with a decent-sized bed but very bare and lacking in décor. The bathroom was a let-down – the shower leaked everywhere, there was black mould, and even a rusty nail was being used to hold up the sink plug. We had intermittent electricity issues and housekeeping was poor – they mainly made the bed and barely cleaned. Requests like new pillows took over a day and multiple asks.
Facilities:
The main pool area is lovely – clean and great for lounging. The kids’ pool area was okay. There’s a games room, but it’s hit or miss – some arcade machines like Guitar Hero just eat your money. The facilities online seemed a little overhyped, but the pool is a highlight.
Food & Drink:
Food was mediocre at best – very repetitive, often cold or overcooked, and extremely oily. Dietary restrictions don’t seem to be considered at all. The à la carte restaurant was especially poor – inedible food and very dismissive staff. On the upside, cocktails were nice (if overly sweet), but spirits often ran out and took ages to restock.
Entertainment:
There’s a solid range of activities like darts, water polo, and evening shows. Bingo on Fridays was fun. Billy, who runs most of the entertainment, really puts his heart into it and brings a lot of energy to the place. I appreciated that.
Location:
The hotel is in a great spot – right on a pebbly beach with beautiful views and some excellent restaurants just across the road. The area felt safe and convenient.
Value for Money:
You get what you pay for – it’s a decent option for a cheap, all-inclusive beach getaway. But you’ll likely notice the lower cost in the quality of food and service. That €100 tax at check-in still stings a bit.
Final Thoughts:
There were fun moments – sunbathing by the pool, playing air hockey with my boyfriend, and a few laughs at bingo. But the hotel has serious issues, especially with cleanliness and food. I’m not sure I’d return unless I was looking for a budget-friendly stay and had low expectations. For a bit more money, I’d try a better-rated option next time.