Chris Edwards
You know it’s not going to be a good experience when the seats in the hotel lobby are worn to pieces. This was the first warning sign that the 4 star hotel we had booked, was not what was advertised.
We booked two rooms for our family, for a week in October, and this was a big mistake. The hotel is very rundown. It was probably 4 star 20 years ago, but now for an all-inclusive it’s more like a 2 star at the most.
Our room door could have been easy broken into as the main panel was loose. Exposed wires in the bathroom, and floor flooded when taking a shower. The rooms were filthy and never cleaned. Airco didn’t work. The toilets in the main building were disgusting. The arcade games didn’t work, pool table badly worn. There was no children’s entertainment. We spotted a sign for Mountain bikes on the side of our building, but the staff had no clue about this at all.
The food was bad - the worst we’ve ever had. The beer just about drinkable. So after a few days we started to eat out. That’s when we found out that the hotel is well known by the local Greek people as having a bad reputation.
The list of things wrong with this hotel is endless and all the negative reviews are accurate. I’ve no idea how it gets any positive reviews.
It’s such a shame because it’s got a lot of potential being right on the beach, and we had a great view from our balcony.
Avoid at all costs.
Nathan Scott
I don’t usually leave negative reviews, but I feel people need to know what to expect with Hotel Sunshine Rhodes. Greece itself was amazing, but the hotel experience was very disappointing and in no way worthy of the 4 stars it advertises.
The buffet food was one of the biggest let-downs. It was repetitive, bland, and very difficult to put together a decent meal. Lunch and dinner were practically identical, and bizarrely, breakfast included things like sweetcorn and onion rings. Nothing had much flavour, and overall the dining experience felt like a chore rather than something to enjoy.
The rooms were dated and poorly maintained. The hairdryer was next to useless, and housekeeping seemed inconsistent at best. The beds were extremely uncomfortable, as if they hadn’t been replaced in years, with only three old, lumpy pillows between us. Sleep was poor, and the air conditioning left us feeling unwell after using it through the night.
The lift is another issue — it’s honestly the size of a small cleaners’ cupboard, making it a nightmare to get between floors, especially if you have luggage.
The drinks menu was equally disappointing. Only a handful of cocktails were available, all tasting watered down and very similar to each other. Compared to other all-inclusive hotels we’ve stayed in, the variety and quality was severely lacking.
To be fair, the staff were friendly and helpful when booking taxis and arranging little things, but unfortunately, this didn’t make up for the rest.
The final straw was checkout day. We had a 9pm flight and were assured we could use the hotel’s facilities to shower before leaving. What we found was one filthy cubicle in an unclean toilet, with no hot water, no soap, and no basic hygiene. This was completely unacceptable and left a terrible final impression.
Overall, I’m honestly fascinated that this hotel is still advertised as a 4-star property. With so many far better options in Rhodes, I would strongly recommend avoiding this hotel. Greece is beautiful and worth visiting, but if someone asked me strictly about my hotel experience, this is what I would have to say.
Shannon Danielle
We stayed here for 10 days, while the location of this hotel is very nice the hotel itself it is nice but it’s abit run down, we got upgraded to the section that had been built in the past 2 years, while it was nice when you first look at it we had a few problems straight away the door wouldn’t shut properly, we had a light that would sit opposite the bed that wouldn’t turn off and it would flicker so we rang reception and they said they didn’t have any electricians in the hotel that day so they sent the security guard up and he tried his best but we was left with a open wire hazard and we had a 2 year old with us so you could imagine we wasn’t very happy about it thankfully the electrician came the next day and fixed it, bathroom tiles had pieces falling off them, bed sheets had holes in them and they also gave us a moldy dusty travel cot to use. Looking at the positives we did enjoy our stay here the location is great plenty of shops and bars around the hotel, €20 euro taxi to Rhodes old town each way, pools are great, food and bars are nice I would recommend going for a few days.
We had a late flight at the end of our trip and in reception is a sign that states they require 2 days notice and a €50 charge if we want to check out of our room later so I went 2 days before and they responded with “we would need to come back on the day we left before 9am to see if we could have the room” so while I wasn’t happy about it given a sign right next to the reception desk states they require 2 days notice I go to reception on the day we left and they said no we couldn’t have the room but we could have another room I just didn’t see the point in packing all our stuff up to move to another room then having to pack our stuff up again so I left it but was frustrated as the sign says otherwise so they wasn’t very accommodating in that section.
Louise
This is most definitely the worst hotel I ever stayed in the food was dreadful The drink selection was also awful no cold water through the day and the main bar opened at 10 so We had to queue for at least 10 minutes to get some ice !!! In the 10 days we stayed there we had one breakfast and a dinner there the rest of the time we dined out !! The first room we were putting in was so dated it had sick all up the wall holes in the bedding and the toilet didn’t work It was absolutely disgusting then got moved to another room which was a very standard but slightly more modern room The only one good thing about this hotel is the cleaners in the room were amazing !!! The pool and the beach was absolutely disgusting in the 10 days of us being there we see the pool being cleaned maybe twice !!! The surrounding area within hotel again was not really nice The only bonus that we as a family thanked our lucky stars was the outside of the hotel bars, restaurants and shops if that wasn’t there I believe we would’ve flown home It was that bad… happy to share just some of the pictures that I took
Vanda Munday
Decor worn but acceptable.
Need to use double sheets on the beds as they only use singles and it's a pain.
Rooms and outside are kept very clean though.
Staff great, all friendly.
Pools are great.
Food passable, always hot,so that's a bonus..
A great week was had.
Expensive to go into Rhodes town though, 18 Euros each way.