Michelle
We have just returned from a lovely holiday in Tenerife staying at Catalonia Oro Negro loved the hotel and was in a great location for access to lots to do. We had a lovely room facing the swimming pool and terrace the bed was comfortable and changed at least 3 times during our stay the towels were plentiful the only issue we had the the floor in the room and terrace could have been a bit cleaner it was a bit dusty. The room had good air conditioning. The staff were very helpful and friendly and spoke very good English (special thanks to the reception Lorena who was always willing to help with anything and very quick and efficient in solving any issues we had. The food was good and plentiful and with lots of choice there was something for everyone the restaurant staff were amazing again spoke good English and always willing to help(David, Antonio and Alfredo need a special mention) The entertainment was great and lots of evening shows to suit all The animation team are fabulous and are great in keeping us all entertained so thank you to you all ( especially Tamara). We would highly recommend this hotel and we look forward to returning again soon
A S
We had a great week stay here! The rooms were modern enough with everything that you’d need, good location and great views. The breakfast and dinner is lovely, so much choice and they also serve different things every night. The chefs are so kind and friendly 😇 The only downside is the cleaning.. very random times in the day..no knocking and seem to only do cleaning when we’re in the room. Parking can also be a bit tricky here and might have to park quite far form the hotel. Apart from that I would definitely recommend this hotel. Great value for money ☺️
castravete georgescu
Our stay at Catalonia Oro Negro was wonderful. The room was clean and comfortable, and we felt very well looked after during our holiday.
A special thank you to Alina from the restaurant team – she truly stood out with her dedication, kindness, and professionalism. The entire kitchen staff did a fantastic job and made every meal a pleasure.
We would happily return!
Ana-Maria Munteanu
We really enjoyed our stay at Catalonia Oro Negro. The room was comfortable, the accommodation overall was great, and everything was well organized.
I would especially like to mention Alina from the kitchen/restaurant department – she was amazing! Very dedicated, friendly, and always helpful. The whole restaurant staff was excellent and made our experience even better.
Highly recommended!
Aaeon
I am a power wheel chair user the the was 2 ramp one at the front desk was so hard to get up and down I near fall out of the chair
The hotel was aware that I needed a room with a walk in shower then to be be told there was no room at all the plus did not walk only but it was almost moving.
The door was broken trying to open it was impossible on the first night I went to front desk and ask and ak some would be up it came to almost midnight and no one came
Wen out at the pool area there no ramp to take u by the pool bar to get hot food during the day out side round the pool u could get you wheel up to the sun bad
Have to say the food and breakfast was lovely couldn't fault.
But if u are in a wheel chair I would not recommend staying here also rubbish all up one side where rooms where you could see it out the windows
Also the entertainment was really good
A lot off work need done for people in wheel chair was very disappointed with the hotel
Big improvement needed!